Senior Software Engineer Resume Example

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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Extensive experience in the analysis, design and the implementation of PeopleSoft Financials and Distribution systems from release 7.5 through 9.2. Over fifteen years of experience as an IT professional. Strong troubleshooter. Proven expertise in identifying problems, diagnosing causes and determining corrective action. Over 15 years of direct PeopleSoft experience encompassing v7.x and v9.2 upgrades and implementations. Have both functional (General Ledger, Accounts Receivables, Billing) as well as technical expertise. PeopleSoft FSCM | Implementation | Development | Production Support | Agile |User Stories | Business Process Improvement | Change Management| Financial Accounting Hub| People Tools| Fluid Concepts | ControlM | JIRA | Service Now | Connect Direct | STAT | PeopleSoft Change Assistance Motivated Senior Software Engineer highly effective at developing new programs and fixing problems with existing systems. Proficient in [Language] and Agile/SCRUM methodology. Creative Senior Software Engineer offering [Number] years of experience. Enthusiastic about developing forward-thinking solutions to tomorrow's productivity problems. Resourceful and adaptable approach to challenges. Results-oriented and innovative Senior Software Engineer with [Number] years of experience. Easily communicates complex technical requirements to non-technical stakeholders. Excellent leadership record of leading development teams in enterprise-wide development projects. Persistent professional equipped with [Number] years of comprehensive experience in [Type] industry. Provide strong technical direction across multiple projects. Responsible and articulate individual with strengths in solutions optimization, mobile and cloud solutions and global project management. Talented senior software development professional bringing expertise in [Language] and [Language]. Talented project leader and complex problem solver. Accomplished [Job Title] troubleshooting and resolving issues by debugging programs and managing [Task]. Increase proficiencies through [Area of expertise]. Offering expertise in [Skill] and [Skill]. Enthusiastic technical professional with complete understanding of entire software development lifecycle. Highly trained in [Task] and [Task] and known for having talents in [Skill] and [Skill]. Self-directed and motivated Software Engineer experienced working effectively in dynamic environments. Fluent in [Language] and [Language] programming languages, including [Software] and [System].

  • PeopleSoft Financials
  • General Ledger
  • Billing
  • Contracts
  • Asset Management
  • Accounts Receivables
  • Contracts
  • Time and Expense
  • Application Designer
  • Application Engine
  • Peoplecode
  • SQL
  • PeopleTools Utilities
  • SQR
  • PS/Query
  • NVision
  • Data Mover
  • Process Schedular
  • Security Administrator
  • Oracle E-Business Financials
  • Financials Accounting Hub
  • Oracle General Ledger
  • Oracle E-Business Administration
  • Oracle System Administration
  • Hardware & Operating Systems
  • Windows NT
  • Windows 2000
  • Sun Solaris
  • Programming Languages
  • PL/SQL
  • SQL
  • Accounting, IBM AIX, Change management, Customer Service, Financials, Informatica, NT, Oracle SQL, PeopleTools, Quality, Sun Solaris, Technical analysis, Utilities
  • Accounts Receivables, AR, COBOL, Data conversion, Functional, Layout, Windows NT, Order Management, Policies, Reporting, SQL, Transmission, Vantive
  • Accounts Receivable, Asset Management, Hardware, Database, General Ledger, Ledger, Operating Systems, Peoplecode, Pricing, Sales, SQR, Type, Workflow
  • Accruals, Billing, Contracts, Debugging, GL, Letters, Operating system, PeopleSoft, Processes, SOX compliance, System Administration, UNIX, Workshops
  • Go live, Business process, Conversion, Documentation, Hub, Messaging, Oracle, PeopleSoft 8.0, Coding, Servers, Tax, Upgrades
  • Agile, Business processes, CRM, E-Business, HR, Windows 2000, PL/SQL, PeopleSoft 8.8, Programming, Scripts, Taxes, Upgrade
  • PeopleSoft expert
  • PeopleSoft proficiency
  • Technical analysis
  • Hardware and software installation
  • System improvements
  • Proficient in [Language]
  • Testing and maintenance
  • Technical support escalations
  • Software applications
  • Staff education and training
  • Design reviews
  • Requirements gathering
  • Software Documentation
  • Operating Systems
  • Business analysis
  • Performance tuning
  • Policy and procedure adherence
  • Software testing
  • Performance optimization
  • Customer support
  • Programming
  • Technical support
  • Software development
  • System development and administration
  • Troubleshooting
Work History
Senior Software Engineer, 12/2005 to Current
Pega (Pegasystems Inc.) AR, State,
  • Owned functional issues by identifying underlying problems, analyzing potential solutions and.
  • Implementing system resolutions, including workarounds.
  • Performed the functional and technical analysis for production support activities.
  • Coordinated with other IT departments like Database and Operating systems group on integrated.
  • System support.
  • Defined, documented and reviewed technical requirements on a regular basis.
  • Communicated plans, status and issues to management on a regular basis.
  • Adhered to department standards, policies, procedures and industry best practices.
  • Extensive knowledge of PeopleSoft Financials (GL, AR, and Billing).
  • Good Techno-functional understanding of PeopleSoft General Ledger, Accounts Receivables and Billing.
  • Good hands on experience in Oracle SQL.
  • Effectively identified and resolved system and business process issues on daily basis.
  • Production Support (60 /70 % of duties).
  • Supported configurations, build customizations, reports and interfaces, conducted testing and user.
  • Training for PeopleSoft Financials.
  • Used STAT tool for Change management and SOX compliance.
  • Implemented PeopleSoft enhancement requests on a regular basis.
  • Assisted in identifying, analyzing, mitigating and responding to project and operational risks.
  • Mitigated vulnerabilities related to Database and Operating system findings.
  • Reviewed and provided approval on technical designs.
  • Planned development and deployments for all system changes, coordinated knowledge transfer.
  • Sessions and provided post-go live support for PeopleSoft upgrades and enhancement projects on.
  • Regular basis.
  • Provided technical solutions to business customers at all levels in the organization and guided.
  • Developers through technical designs.
  • Regularly engaged with business stakeholders to understand business requirements.
  • Coordinated across business and technical teams to ensure high quality solutions were delivered per project timelines.
  • Resolved all technical issues related to the PeopleSoft Financials applications.
  • Utilized DAD Agile Methodology for project implementations.
  • Oracle E-Business Financials Accounting Hub Worked on the FAH project as a technical lead.
  • Installed Oracle E-Business Suite Version 12.0.4.
  • Responsibilities included setting the Design and coding standards, interface processes design and development to load transaction data from external sub ledgers and to summarize the sub ledger journals for high volume data related to global compensation and commissions accruals.
  • Upgraded Oracle E-Business Suite from version 12.0.4 to 12.2.4.
  • Collaborated with cross-functional development team members to analyze potential system solutions based on evolving client requirements.
  • Led [Software] development initiative as Subject Matter Expert and primary point-of-contact for project management staff.
  • Trained and mentored junior developers and engineers, teaching skills in [Area of expertise] and working to improve overall team performance.
  • Coordinated with [Job title]s to evaluate and improve software and hardware interfaces.
  • Managed [Type] technological issues for assigned projects, increasing customer satisfaction ratings [Number]%.
  • Discussed project progress with customers, collected feedback on different stages and directly addressed concerns.
  • Worked with project managers, developers, quality assurance and customers to resolve technical issues.
  • Created procedures for system monitoring, recovery, backup and optimization through [Action] and [Action].
  • Planned and developed interfaces using [Software] that simplified overall management and offered ease-of-use.
  • Debugged and troubleshot [Software] and [Software] for clients, solving technical issues quickly and accurately.
  • Evaluated project requirements and specifications and developed software applications that surpassed client expectations.
  • Estimated work hours and tracked progress using Agile/SCRUM methodology.
  • Recognized [Type] issues in [Type] software processes and applied automation techniques, bolstering efficiency by [Number]%.
  • Consulted regularly with internal customers on application development project status, new project proposals and software-related technical issues.
  • Improved system performance by making proactive adjustments and resolving bugs.
Senior PeopleSoft Developer, 04/2003 to 07/2005
Caci International Inc. Triangle, VA,
  • PeopleSoft 8.8 Financials Upgrade Technical lead in the implementation of PeopleSoft Financials V8.8.
  • Developed custom pages, reports, and Application Engine programs for Customer Service and Collections.
  • Created Application Engine programs to do Automatic Write-offs, Adjustments, and customer refunds.
  • Created technical designs for all the functional requirements.
  • Coded all the gaps.
  • Customized the AR Payment Predictor process to handle partial payments.
  • Customized the Lockbox interface.
  • Performed unit and end-to-end testing.
  • Prepared unit test scripts as well as system test scripts.
  • PeopleSoft 8.8 Portal Implementation Technical lead in the implementation of PeopleSoft Portal V8.8.
  • Implemented Single Sign-On between the PeopleSoft Portal database and the PeopleSoft Financials, HR, CRM, and EPM applications.
  • Created Short Cuts in the Portal database for the Financials, HR, EPM and the CRM applications.
  • Performed configuration and security setup based on the business requirements.
  • PeopleSoft 8.0 Production support and Enhancements Primary responsibilities included the following: Developed custom pages related to Customer Service and Collections.
  • Resolved technical issues with PeopleSoft pages related to Customers, Conversations, and Cash Applications.
  • Developed and tested enhancements related to Accounts Receivable, Billing and Cash Applications.
  • Resolved technical issues with custom Application Engine programs for Respons Interface, Reimbursement Billing, Reverse Transmission, Statements and Auto Write-Offs.
  • Carried out performance tuning and debugging activities.
  • Applied fixes and Patches/Bundles.
  • Implemented Peopletools upgrades.
  • Resolve technical issues related to Web, Application and Database Servers along with UNIX and NT Process Schedulers.
  • Resolve technical issues related to Application Messaging, Workflow, and the Informatica EPM tool.
Programmer Analyst, 04/1998 to 02/2003
Magna International Inc. Shelby, MI,
  • Technical lead in the implementation of PeopleSoft AR and Billing V8.0.
  • Conducted Fit/Gap analysis for both Billing and AR to determine how PeopleSoft's business processes fit into the delivered functionality.
  • Gathered and created the functional requirements for customizations and interfaces.
  • Created technical designs for all the functional requirements.
  • Coded all the gaps.
  • Customized Invoice printing process to generate invoices in nine different languages.
  • Customized Dunning letters and Statements processes.
  • The customization addressed the functionality of printing dunning letters and statements in the customer's preferred language.
  • Customized the Lockbox interface.
  • Conducted AR and Billing functional workshops to understand the current business processes to determine the configuration setup.
  • Performed configuration setup of Receivables and Billing based on the business requirements.
  • Performed unit and end-to-end testing - specifically with how Receivables and Billing interface with each other.
  • Compiled data mapping documentation and functional specifications for AR and Billing data conversion.
  • Prepared unit test scripts as well as system test scripts.
  • Provided production support for Billing, AR, Time, Expense and Projects on a daily basis.
  • Support included resolving issues related to posting items (AR Update), applying payments, finalizing invoices, loading pending items, currency conversion, aging reports, dunning letters, statements, weekly check runs, time and expense entry, Pricing Engine, General Ledger to Projects interface, Expenses Integration with Projects, Projects and Billing Interface, Integration Templates setup and other activities related to Projects setup and Processes such as Project Events, Activity Type, Analysis Type, Analysis Groups, Resource Types, Resource Categories and Subcategories.
  • Also, Provided support for setup activities related to the AR, the Billing, the Time and Expense, and the Contracts modules.
  • Supported and Maintained Taxware.
  • Support included applying tax updates and resolving and reporting tax calculation issues to Taxware International.
  • Worked with Mellon Bank in regards to PeopleSoft Lockbox processing requirements.
  • Designed the lockbox file layout to meet the Mellon Bank format requirements.
  • Converted and tested AR and Billing data belonging to Vantive Corporation.
  • Provided billing and expense data to California State auditors in form of a text file.
  • Made use of SQR's for generating the text files.
  • Installed third party software Taxware, which is used for calculating sales and use taxes and for verifying postal codes.
  • Also, tested the interface between Taxware and Billing and Taxware and Order Management.
Master of Science: Management Information Systems, Expected in 1996
Northern Illinois University - DeKalb, IL
Bachelor of Science: Computer Science, Expected in
Northern Illinois University - DeKalb, IL

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Resume Overview

School Attended
  • Northern Illinois University
  • Northern Illinois University
Job Titles Held:
  • Senior Software Engineer
  • Senior PeopleSoft Developer
  • Programmer Analyst
  • Master of Science
  • Bachelor of Science

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