Senior Software Development Manager resume example with 15+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -
  • Technical Expertise
  • Architecting Solutions
  • Problem Solving
  • Team Player
  • Excellent Analytical Skills
  • Agile Development Environments
  • Client Needs Assessment
  • Building Collaborative Relationships
  • Forward Thinking
  • Java, Go, Swift, Python
  • Microservices, Node.js
  • Docker and Kubernetes
  • NoSQL DBs (DynamoDB, Firebase)
  • Restful API
  • SQL Server Database
  • AWS and Serverless
  • APM (App Dynamics, Dynatrace)
  • Linux/Unix
  • CI/CD
  • Led a complex, multi-phase project integrating the applications and processes of two companies due to a merger. Responsible for leading the team to a solution; securing the resources; managing the implementation that involved over 20 applications.
  • Implemented a policy to build in quality metrics and issue prevention strategies prior to the project execution phase. This resulted in a 40% reduction in defects as compared to historical norms. The project was delivered 10% ahead of schedule and 12% under budget. This policy was then adopted by similar projects.
  • Directed the transition from traditional waterfall methodology to agile by employing agile strategies into the product lifecycle. Introduced, maintained and provided input into the product backlog. Calculated and managed the project velocity to determine product backlog completion. Managed release backlog and sprint backlog.
Expected in
Bachelor of Science: Math And Computer Science
University of Pittsburgh - Pittsburgh, PA,


  • AWS Cloud Practitioner Certification
  • PMI-Certified Project Management Professional (PMP)
Professional Summary

Technology leader with over 25 years of experience and an excellent track record of building, architecting and delivering highly reliable and scalable software across a variety of areas and technologies. Fine blend of engineering, technology, innovation, and people leadership to build role model engineering team from ground up and drive digital transformation. A passion for how technology can drive business goals by studying current technology trends. A continuous drive to learn new technologies. A Strategic Information Technology Manager skilled in guiding navigation of modern technology. Currently working as Sr. Software Development Manager for Black Knight, Inc.

Work History
01/2013 to Current
Senior Software Development Manager Intuit Fallon, NV,
  • Currently leading multiple, diverse technical teams, with a total strength of 50, building enterprise level SaaS products capable of running in AWS.
  • Forecast resource needs by continually analyzing client product change requests.
  • Work with Product Development and Architecture to ensure optimal technology solutions are implemented.
  • Built inter-team collaboration guidelines to reduce dependence and redundancy and accelerate development efforts by integrating diverse developer voices.
  • Work with developers to identify and remove software bugs.
  • Discuss issues with team members to provide resolution and apply best practices.
  • Participate is Code Reviews. Code solutions as required.
  • Documented technical workflows and knowledge to educate newly hired employees.
  • Collaborate with senior leadership to define requirements and build projects that achieved or exceeded corporate plans.
  • Led sprint planning, reviews and retrospectives.
  • Inspected final products for application uptime, overall performance and ease of use.
  • Designed and implemented highly scalable and reliable microservices.
  • Built and executed vision for digital transformation and migration of applications from private data centers to AWS while ensuring zero customer impact.
  • Oversaw multiple of simultaneous projects, monitoring each for development milestone and quality control compliance.
  • Championed adoption of Agile processes across all product teams and conducted quarterly reviews with all members in squad and improve operational efficiency.
  • Partnered with Product Management, UX, and Customer Research teams to create customer journey/experience maps and analyze customer feedback from all channels.
  • Researched and implemented new technological tools to optimize business process workflows.
05/2012 to 07/2018
Senior IT Project Manager Qlik Palo Alto, CA,
  • Led multiple work streams within the largest program in company history.
  • Required time management and prioritization skills to properly balance multiple priorities.
  • Ensured software development best practices are followed.
  • Managed a virtual team sitting in multiple locations throughout the US.
  • Worked towards timely resolution to project related issues to keep on schedule.
  • Looked for opportunities software development process improvements by: Improving requirements gathering by working closely with business owners / sponsors. Facilitating phase gate reviews to make sure next phase is ready to begin. Provide 30-day, 60-day and 90-day views of the project. This look ahead provided an opportunity to identify potential risks / issues / dependencies before they could impact the project.
  • Began to utilize PEGA’s Business Process Management (BPM) solution to improve agility and reduce project costs.
  • Identified, managed and mitigated risk associated with the quality and commitments of the project.
  • Prepared and delivered timely status reports for senior management.
  • Managed scope by properly identifying the impact (cost, quality, schedule) to requested changes.
  • Used my experience as a developer to guide team in defining technology solutions.
03/2010 to 05/2012
Software Development Manager Amazon Lab126 Bellevue, WA,
  • Manager of over 20 developers – a mix of US and India based.
  • Led team in designing solutions to complex business requirements.
  • Managed, monitored and reported the status of the project.
  • Procured the technology and software requirements for the project.
  • Wrote and presented Use Case Models for the new system.
  • Facilitated meetings with cross-functional teams to ensure solutions are well-defined and understood by both the business and technology team.
  • Instilled SDLC best practice procedures.
  • Oversaw the technology deliverables to ensure they are within acceptable standards.
  • Coordinated and facilitated meetings where multiple applications are impacted.
  • Interfaced with the architect team to make sure we’re properly aligned with corporate standards.
  • Performed risk assessments to develop response strategies.
  • Developed and update project plans for technology projects.
  • Identified need for initial or supplemental project resources.
  • Managed project execution to ensure adherence to budget, schedule, and scope.
03/2001 to 03/2004
Java Developer Charter Spectrum Morristown, TN,
  • Member of a development team creating a new web based Corporate Actions system.
  • Design Java objects for new application components.
  • Provide development estimates on new change requests.
  • Code in both Java and Oracle.
  • Hired for my Java skills but became proficient in Oracle design/development.
  • Quickly became “go to guy” with Java related development / technical issues.
  • Reviewed code and debugged errors to improve performance.
  • Participated in performance analysis, design, development and testing.
  • Worked with business teams to understand needs and address production questions.

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Resume Overview

School Attended

  • University of Pittsburgh

Job Titles Held:

  • Senior Software Development Manager
  • Senior IT Project Manager
  • Software Development Manager
  • Java Developer


  • Bachelor of Science

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