Senior Sales Trainer Resume Example Advanced Micro Devices

SENIOR SALES TRAINER

Summary

Experienced trainer and instructional designer knowledgeable about theories and methods used in designing, developing and delivering successful training programs and adult learning concepts.

Highlights

Curriculum development and assessment
Instructor-led, virtual, and web-based training
15 years of product and sales training
Seasoned global traveler

Proficient in development and delivery tools including Powerpoint, Articulate, Camtasia, iSpring, Audacity, WebEx, Adobe Connect, LiveMeeting

Accomplishments

I was integral to the development and deployment of a global training program focused on The Challenger Sale model of customer engagement. This involved the facilitation of in-region workshops within all sales regions, and achieved 96% compliance within ten months.

Experience

Senior Sales Trainer
September 2013 to October 2015Advanced Micro Devices - Austin, TX

Facilitate in-region workshops for all global field sales and management teams, tailored around The Challenger Sale methodology
Plan, develop, and deliver coaching training for sales managers and other organization leaders
Develop and deliver sales training content via webinars (LiveMeeting, Adobe Connect, WebEx, etc.) for internal sales and marketing personnel
Design, develop, and implement a full range of sales and marketing training modules for instructor-led training, web-based training, and train-the-trainer scenarios
Create learning objectives and quizzes to assess competency.

Instructional Designer
July 2010 to August 2013Advanced Micro Devices - Austin, TX

Analyze, design, develop, implement and evaluate training to meet the needs of both internal and external sales teams
Develop global training plans with year-long curricula for the consumer channel
Obtain alignment on organizational training plans, priorities, and operating processes across sales and marketing teams both at headquarter and regional level
Design, develop, and implement a full range of sales and marketing training modules for instructor-led training, web-based training, and train-the-trainer scenarios
Create learning objectives and quizzes to assess competency
Provide training consultation regarding effective delivery options: online learning, job aids, in-person workshops, et cetera
Use content authoring tools to develop online training modules with assessment.

Training Delivery Lead
May 2005 to July 2010Hewlett-Packard - Austin, TX

Work with account teams to assess, plan, develop, evaluate, and manage the delivery and execution of training programs for consumer accounts
Develop training materials and presentation deliverables for use by HP training and field sales teams, outsourced sales reps, and alliance partners such as Intel, AMD, and Microsoft
Directly train a variety of audiences, including outsourced sales reps, retail and non-retail channel resellers, end-users, and internal employees Influence the behavior and decision-making of retail account buyers and salespeople in support of product sell-in and sell-through
Attend major industry-specific events such as CES, HP's Executive Forum, as well as account-specific meetings to support sales within consumer channels.

Category Training Manager
January 2001 to May 2005Hewlett-Packard - Fort Lauderdale, FL

Supported the consumer Notebook and iPAQ Pocket PC categories.
Developed sales and technical training materials, including both traditional, virtual, and media-based deliverables.
Worked with product category and account teams to assess, plan, develop, evaluate, and manage the delivery and execution of training programs for US Consumer Sales.
Attend industry-specific trade shows such as COMDEX and CES on behalf of the company.

Retail Account Representative
April 1999 to January 2001Compaq Computer Corporation - Fort Lauderdale, FL

Educate retail sales associates within designated territory of responsibility on all Compaq consumer products, and services.
Establish working relationships with retail district and store managers in order to push programs and training on behalf of Compaq.
Provide retail sales associates with the requisite tools and resources to resolve customer questions and issues in a timely manner.
Communicate critical information to accounts through distribution of merchandising materials.

Technical Recruiter
August 1998 to March 1999CDI Information Services - Austin, TX

Responsible for providing IBM with qualified computer professionals as candidates for job orders.
Develop recruiting strategies in performing in-depth research to locate, screen, and reference candidates.
Coordinate and schedule interviews, followed by handling of compensation negotiation and contracts.

Education

Bachelor of Arts : History, 1996Texas State University - San Marcos, TX, USA

Skills

Facilitation, Coaching, Consultation with management, Content development, Decision-making, Delivery, Instruction, Collaboration with marketing and product SMEs, Negotiation, Researching new delivery and development techniques, Retail sales training, Commercial sales training, Technical training, Trade shows, Training materials, Training programs, Workshops

Resume Overview

Companies Worked For:

Advanced Micro Devices
Hewlett-Packard
Compaq Computer Corporation
CDI Information Services

School Attended

Texas State University

Job Titles Held:

Senior Sales Trainer
Instructional Designer
Training Delivery Lead
Category Training Manager
Retail Account Representative
Technical Recruiter

Degrees

Bachelor of Arts : History , 1996

Senior Sales Trainer Resume Example

Resume Score: 90%

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