- Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
- (555) 432-1000
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- Date of Birth:
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Experienced trainer and instructional designer knowledgeable about theories and methods used in designing, developing and delivering successful training programs and adult learning concepts.
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I was integral to the development and deployment of a global training program focused on The Challenger Sale model of customer engagement. This involved the facilitation of in-region workshops within all sales regions, and achieved 96% compliance within ten months.
Wolters Kluwer – Hartford, CT,
- Facilitate in-region workshops for all global field sales and management teams, tailored around The Challenger Sale methodology
- Plan, develop, and deliver coaching training for sales managers and other organization leaders
- Develop and deliver sales training content via webinars (LiveMeeting, Adobe Connect, WebEx, etc.) for internal sales and marketing personnel
- Design, develop, and implement a full range of sales and marketing training modules for instructor-led training, web-based training, and train-the-trainer scenarios
- Create learning objectives and quizzes to assess competency.
Forrester Research, Inc. – Cambridge, MA,
- Analyze, design, develop, implement and evaluate training to meet the needs of both internal and external sales teams
- Develop global training plans with year-long curricula for the consumer channel
- Obtain alignment on organizational training plans, priorities, and operating processes across sales and marketing teams both at headquarter and regional level
- Design, develop, and implement a full range of sales and marketing training modules for instructor-led training, web-based training, and train-the-trainer scenarios
- Create learning objectives and quizzes to assess competency
- Provide training consultation regarding effective delivery options: online learning, job aids, in-person workshops, et cetera
- Use content authoring tools to develop online training modules with assessment.
Alteryx – Phoenix, AZ,
- Work with account teams to assess, plan, develop, evaluate, and manage the delivery and execution of training programs for consumer accounts
- Develop training materials and presentation deliverables for use by HP training and field sales teams, outsourced sales reps, and alliance partners such as Intel, AMD, and Microsoft
- Directly train a variety of audiences, including outsourced sales reps, retail and non-retail channel resellers, end-users, and internal employees Influence the behavior and decision-making of retail account buyers and salespeople in support of product sell-in and sell-through
- Attend major industry-specific events such as CES, HP's Executive Forum, as well as account-specific meetings to support sales within consumer channels.
Masterbrand Cabinets Inc. – Huntingburg, IN,
- Supported the consumer Notebook and iPAQ Pocket PC categories.
- Developed sales and technical training materials, including both traditional, virtual, and media-based deliverables.
- Worked with product category and account teams to assess, plan, develop, evaluate, and manage the delivery and execution of training programs for US Consumer Sales.
- Attend industry-specific trade shows such as COMDEX and CES on behalf of the company.
Foundation Capital – Myrtle Point, OR,
- Educate retail sales associates within designated territory of responsibility on all Compaq consumer products, and services.
- Establish working relationships with retail district and store managers in order to push programs and training on behalf of Compaq.
- Provide retail sales associates with the requisite tools and resources to resolve customer questions and issues in a timely manner.
- Communicate critical information to accounts through distribution of merchandising materials.
CDI Information Services – City, STATE,
- Responsible for providing IBM with qualified computer professionals as candidates for job orders.
- Develop recruiting strategies in performing in-depth research to locate, screen, and reference candidates.
- Coordinate and schedule interviews, followed by handling of compensation negotiation and contracts.
Texas State University - San Marcos, TX
Facilitation, Coaching, Consultation with management, Content development, Decision-making, Delivery, Instruction, Collaboration with marketing and product SMEs, Negotiation, Researching new delivery and development techniques, Retail sales training, Commercial sales training, Technical training, Trade shows, Training materials, Training programs, Workshops
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School Attended
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Job Titles Held:
- Senior Sales Trainer
- Instructional Designer
- Training Delivery Lead
- Category Training Manager
- Retail Account Representative
- Technical Recruiter
Degrees
- Bachelor of Arts
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