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Senior Sales Trainer Resume Example

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SENIOR SALES TRAINER
Summary

Experienced trainer and instructional designer knowledgeable about theories and methods used in designing, developing and delivering successful training programs and adult learning concepts.

Highlights
  • Curriculum development and assessment
  • Instructor-led, virtual, and web-based training
  • 15 years of product and sales training
  • Seasoned global traveler
  • Proficient in development and delivery tools including Powerpoint, Articulate, Camtasia, iSpring, Audacity, WebEx, Adobe Connect, LiveMeeting
Accomplishments

I was integral to the development and deployment of a global training program focused on The Challenger Sale model of customer engagement. This involved the facilitation of in-region workshops within all sales regions, and achieved 96% compliance within ten months.

Experience
Senior Sales Trainer
September 2013 to October 2015
Wolters Kluwer - Hartford , CT
  • Facilitate in-region workshops for all global field sales and management teams, tailored around The Challenger Sale methodology
  • Plan, develop, and deliver coaching training for sales managers and other organization leaders
  • Develop and deliver sales training content via webinars (LiveMeeting, Adobe Connect, WebEx, etc.) for internal sales and marketing personnel
  • Design, develop, and implement a full range of sales and marketing training modules for instructor-led training, web-based training, and train-the-trainer scenarios
  • Create learning objectives and quizzes to assess competency.
Instructional Designer
July 2010 to August 2013
Forrester Research, Inc. - Cambridge , MA
  • Analyze, design, develop, implement and evaluate training to meet the needs of both internal and external sales teams
  • Develop global training plans with year-long curricula for the consumer channel
  • Obtain alignment on organizational training plans, priorities, and operating processes across sales and marketing teams both at headquarter and regional level
  • Design, develop, and implement a full range of sales and marketing training modules for instructor-led training, web-based training, and train-the-trainer scenarios
  • Create learning objectives and quizzes to assess competency
  • Provide training consultation regarding effective delivery options: online learning, job aids, in-person workshops, et cetera
  • Use content authoring tools to develop online training modules with assessment.
Training Delivery Lead
May 2005 to July 2010
Alteryx - Phoenix , AZ
  • Work with account teams to assess, plan, develop, evaluate, and manage the delivery and execution of training programs for consumer accounts
  • Develop training materials and presentation deliverables for use by HP training and field sales teams, outsourced sales reps, and alliance partners such as Intel, AMD, and Microsoft
  • Directly train a variety of audiences, including outsourced sales reps, retail and non-retail channel resellers, end-users, and internal employees Influence the behavior and decision-making of retail account buyers and salespeople in support of product sell-in and sell-through
  • Attend major industry-specific events such as CES, HP's Executive Forum, as well as account-specific meetings to support sales within consumer channels.
Category Training Manager
January 2001 to May 2005
Masterbrand Cabinets Inc. - Huntingburg , IN
  • Supported the consumer Notebook and iPAQ Pocket PC categories.
  • Developed sales and technical training materials, including both traditional, virtual, and media-based deliverables.
  • Worked with product category and account teams to assess, plan, develop, evaluate, and manage the delivery and execution of training programs for US Consumer Sales.
  • Attend industry-specific trade shows such as COMDEX and CES on behalf of the company.
Retail Account Representative
April 1999 to January 2001
Foundation Capital - Myrtle Point , OR
  • Educate retail sales associates within designated territory of responsibility on all Compaq consumer products, and services.
  • Establish working relationships with retail district and store managers in order to push programs and training on behalf of Compaq.
  • Provide retail sales associates with the requisite tools and resources to resolve customer questions and issues in a timely manner.
  • Communicate critical information to accounts through distribution of merchandising materials.
Technical Recruiter
August 1998 to March 1999
CDI Information Services - City , STATE
  • Responsible for providing IBM with qualified computer professionals as candidates for job orders.
  • Develop recruiting strategies in performing in-depth research to locate, screen, and reference candidates.
  • Coordinate and schedule interviews, followed by handling of compensation negotiation and contracts.
Education
Bachelor of Arts : History, 1996Texas State University - City, State, USA
Skills

Facilitation, Coaching, Consultation with management, Content development, Decision-making, Delivery, Instruction, Collaboration with marketing and product SMEs, Negotiation, Researching new delivery and development techniques, Retail sales training, Commercial sales training, Technical training, Trade shows, Training materials, Training programs, Workshops

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How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

85Good
Resume Strength
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  • Formatting
  • Word choice
  • Measurable results
  • Clear contact info
  • Typos

Resume Overview

School Attended

  • Texas State University

Job Titles Held:

  • Senior Sales Trainer
  • Instructional Designer
  • Training Delivery Lead
  • Category Training Manager
  • Retail Account Representative
  • Technical Recruiter

Degrees

  • Bachelor of Arts : History , 1996

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