To obtain a challenging position as a QA Lead/Manager of Software Quality Assurance team. To work in an environment which provides ample opportunity for advancement and my experience and skills can be utilized. Over 10 years of experience in Telecom Industry.
C, C++, SQL, PL/SQL
Operating Systems : Sun Solaris 8, Sun Solaris 10, UNIX, Windows, VxWorks.
Databases : Oracle, Informix, My SQL
Technology/Protocol : IMS, VoIP-SIP, H.323,MGCP, PSTN-SS7, ISDN, TCP/UDP, HTML, XML
Active involvement in the design phase, generated test cases and provisioned test bed with customer scenarios.
Participated in the ATP test case planning and execution of the test cases for different Customer trials.
Train the Professional engineering group before Product releases.
Software Engineer02/2001 to 02/2002Clarent CorpRedwood City, CA.
Implemented overlap dialing feature (dialing out while digits are received in as opposed as dialing only when all the information has been received.) for the Clarent Gateway.
This included interfacing with the NMS Stack and adding new Peer- to- Peer message to send the partial address to the peer.
Successfully implemented this feature and also tested it for ISDN ETSI variant using Inet.
Designed a developed SS7 Port to work with microlegend Multi Point System Server.
This involved interfacing with other modules and developing code with ITU-White standards on NT.
The interfacing Module would convert the Raw ISUP messages to Clarent message form.
This involved development efforts and fixing bugs notified during the testing phase.
Software Engineer06/1997 to 02/2001Aspect Communications IncSan Jose, CA.
Developed code and procedures for the ISDN Calling Line Identification restriction supplementary service to the ACD for outbound Calls.
This involved GUI changes, updates to database with ODBC connections and message passing between modules through IPC queues, Call Processing and Trillium Stack.
Provided functional and design Spec's.
Designed and developed Client/Server application enhancements on NT or 95 environments.
The client communication with the server was via RPC and proprietary transactions.
Made timely solutions for problems reports generated in this area.
Developed customized solution for clients on Alert Manager product, it provides a mechanism by which the Call Center can send service affecting and non-service affecting alerts to the system administrator on a Win NT environment.
Enhanced the Graphical interface for customers with varied business requirements from them.
Worked on Infoaccess feed server a respitorary for all the events happening on the Call Center.
The server sends the events to client via TCP/IP socket whenever requested from the client.
Conducted detailed analysis of field problems, re-created the scenarios in the lab and debugged the software to implement a solution.
As a Team Leader led a project, which included development life cycle, project planning, team coordination.
Acted as a liaison between the production support and the sustaining organization.
Scheduled and performed clearcase builds timely to met the target date.
Also worked closely with the management team to give the updates.
Implemented the software modifications required to make the Aspect Call Center Y2K compliant.
This project, involved modification to User interface for ESQL based Reports and Procedures on the Call Center and all the interface functions to the Informix/UNIX and Oracle/NT database to handle four digits for the year.
Successfully completed the code changes, integration and testing on both UNIX and Windows NT platforms.
Implemented the software to support the ISDN feature into the Aspect Call Center.
This project involved development of a new User interface to handle the ISDN setup parameters and creation of new tables in the Informix and Oracle databases for these new parameters.
Successfully completed the integration and testing.