Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
Professional Summary

Over 10+ years of experience working as a QA Analyst (Manual & web -service testing) in Capital Markets & Investment Banking

Sound Knowledge of Software Development Lifecycle and methodologies. Experienced in implementation of different QA methodologies in SDLC.

Proficient in functional, negative, regression, system integration (SIT), User acceptance (UAT), security, browser compatibility, and performance testing.

Participated in Requirement Analysis, Use-Case Analysis and Gap Analysis.

Automate all test cases within the end of following Sprint using in house tool

In depth knowledge of all QA testing phases like end-to-end testing including GUI application testing, Back End testing, Ad-hoc testing & functional testing.

Experienced in testing database-using SQL queries' on RDBMS database like Toad for Oracle 11, SQL Server, PostgreSQL, No SQL and MS Access commands for database testing.

Participated in Gap analysis by identifying existing technologies and enhancement document was prepared to meet the end state requirements.

Highly efficient in complex, agile project delivery methods (e.g. Scrum & Lean), Dynamic on-shore, offshore project environment.


Selected Skills:

  • Software development lifecycles and procedures
  • Agile methodology
  • BDD Framework
  • Continues Development & continues Integration
  • Test case management
  • Automated test suites

Technical Skills & Tools experienced:

  • Defect/Bug Management and Test Management software
  • Microsoft Office Suite including Visio and Project
  • Agile development and testing
  • HP ALM 11.0
  • Toad for Oracle 11,
  • SQL data analysis tool.
  • SOAP UI,
  • SQL server management studio 2012,
  • Azure DevOps,
  • Jenkins,
  • MS VSTS,
  • TFS,
  • GIT,
  • UNIX,
  • JIRA,
  • MS-Visual Studio 2015
  • Test Manager,
  • Gherkins cucumber

Other operational & Team Lead Responsibilities:

  • Participate in stake holders meeting
  • Effectively communicate with stakeholders about the testing milestones and delivery items phase by phase during testing in progress.
  • Circulate defect summary on weekly basis and keep stakeholders and second Level support teams informed.
  • Address all production tickets raised by clients & stake holders and follow SLA using sales force.
  • Communicate effectively with offsite team members, monitor test deliverables, and meet all deliverable deadlines.
  • Collaboratively work closely with Product Management team, Developers, Business Analyst & other non-testing team members.
  • Take responsibility & ownership for release items from inception, Design, fictional review, test plan, test case coverage, stakeholder sign off on test coverage, release letter publication & go live support.
  • Mentor and transfer product knowledge to offsite team members & junior testers as required.
  • Support all UAT activities when code is in UAT environment.
  • Effectively multitask for multiple projects/functional deliverables in agile environment.
  • Run SCRUM & SPRINT review wherever asked to.
  • Provide resource estimation and testing plan activities.
  • Take responsibility for mentoring and accomplish success full small size projects deliverables during internship programs.
Work History
Senior Quality Assurance Application Engineer, 06/2012 to Current
FirstviewAtlanta, GA,
  • Formerly S&P Capital IQ and SNL Financial, is a division of McGraw Hill Financial (NYSE: MHFI).
  • Firm is leading provider of financial and industry data, research, news and analytics to investment professionals, government agencies, corporations, and universities worldwide.
  • S&P Global Market Intelligence integrates news, comprehensive market and sector-specific data and analytics into a variety of tools to help track performance, generate alpha, identify investment ideas, understand competitive and industry dynamics, perform valuation and assess credit risk.
  • Projects Covered: Ratings Xpress feed: Real time market data feed delivered to client S&P GMI clients receive market data at a very competitive latency via the real time feed, which also contains competitor's content.
  • S&P GMI deliver market sensitive data content on different mode of applications with one common platform as source.
  • Ratings Xpress Credit Ratings S&P GMI clients receive credit ratings from time to time basis depending on the market analysis & entitlement's.
  • Ratings are released from windows based client server application called CORE.
  • Ratings Broadcast & Alerts multithreaded real time alerts delivered as continuous insert feed via Low latency multi-threading applications.
QA Lead/Sr. QA Analyst, 06/2011 to 06/2012
Albertsons Company Inc.Burke, VA,
  • Alliance Bernstein is leading global investment management firm that offers high expertise in growth equities, value equities, fixed income securities; Fixed Income securities are traded (Muni products) through STP process, where brokers place their offer using OES application for a buy or sell.
  • Expected return is calculated and offer is then sent to portfolio accounting system where APM allocates trade into respective accounts with rule based allocator tool.
  • After compliance and confirmation of this offer, trade is send to TES.
  • In TES these confirmed order are saved and forwarded to exchange Modules Covered: Offer Execution System: Traders place buy/sale offer in this application based on yield or price.
  • Investor tools -Perform Fixed Income portfolio analysis & accounting tool.
  • It's tool used by both taxable and non-taxable clients in fixed income market.
  • Investor tools-Credit Scope: robust credit analysis software that marries credit analysis power with ready-to-analyze data Trade Execution System: After allocation and compliance test orders are sent to this TES system where trades are confirmed and this application allows cancel/correct of orders also.
  • After each stage in all application email are triggered concerned party with respective subject line.
  • Functionalities:.
  • Traders can send all types of trade offer like Allocation -received, Buy- short, Buy-Long, Sell- Short, Sell-long.
  • Using trade blotter screens for a buy side and sell side.
  • Traders place offer based on price or yield calculation and expected return is calculated in offer grid.
  • Traders enter the CUSIP and the respective details like Issuer, coupon, ratings, sector & insurer details are displayed.
  • Traders can retrieve trade details with different options of search.
  • Traders can send trade lots to accounting system.
  • Traders can do cancel/correct functions Responsibilities.
  • Highly dynamic environment with team of 20 (PM-1, Dev- 5, BA-3, DBA-3, system admin -2) members at onsite and 5 testers at offshore working on waterfall methodology.
  • Participate in weekly meetings with client, Plan the tests including selecting test approaches, estimating the time, effort of testing, allocating & getting approvals for offshore resources, defining test levels, cycles, and planning incident management & release management process.
  • Participate in client meetings to discuss about new projects with BA & PM.
  • Write review test strategy for project, and test policy for organization.
  • Co-ordinate test strategy and plan with project manager and others in team.
  • Contribute testing perspective to other project activities such as integration planning.
  • Create maintain and execute over 500 test case through Quality center for functional, UI, database & smoke testing.
  • End to End functional testing of trade flow and monitor control jobs, triggers and stored procedures for trade flag status using UNIX.
  • Quick environment set-up for offshore for testing new build and findings for smoke test for each build.
  • Support & co-ordinate with BA to Prepare test case for UAT testing & setup environment for the user.
  • Write Sing-off documents and QA execution summary report & submit to release management team for every release to production.
QA Analyst, 01/2011 to 05/2011
New York Stock Exchange, NYSE Euro NextCity, STATE,
  • NYSE Euro next - Web based platform for generating real time stocks across all exchange of Europe.
  • Highly dynamic environment with Sprint teams using agile methodology.
  • Sites developed and tested are, EUCONSUMER, EUCASH, INDICES, and EUBONDS Modules covered.
  • Liquidity Provider - module provides the listed company information about the liquidity providers for the most recent month.
  • Broker Share - module for the EU Connect Data Center that provides buy and sell data for the top ten brokers for the specified date range.
  • Analyst opinion- Customer can view current and/or historical analyst recommendations and estimates of key indicators for his company.
  • EPAM -Multilateral Trading Facilities - The MTF data module compares our market share (volume) to other MTFs (Multilateral Trading Facilities).
  • ORDER BOOK - Broker Share module for the EU Connect Data Center that provides buy and sell data for the top ten brokers for the specified date range.
  • Financial Calendar- Financial Calendar will be stored in Drupal.
  • As users will need to access historical data which is stored in the legacy CMS tool, Publishing, development for this feature must include data migration from publishing Drupal.
  • Responsibilities:.
  • As a QA resource for Middleware team that develops web-service supporting Service Oriented Architecture (SOA) , performed SOAP UI and API level testing.
  • Attend sprint review with BA, DEV & SCRUM MASTER to understand the functionalities of the stories and give estimation on testing.
  • Review functional specification document from confluence.
  • Review stories from JIRA.
  • Regression testing for all module at production.
QA Lead, 11/2009 to 12/2010
AIG InvestmentsCity, STATE,
  • Project: Asset Management's (Business as Usual), AIG Investments - Asset Management's all BAU applications have been outsourced to POLARIS.
  • It consists of most of the applications for AMG line of business i.e.
  • Order Management applications, Trading applications, Investment &financial Accounting applications.
  • The functionality testing for all the production tickets are handled by POLARIS Responsibilities:.
  • Project/Test Management using Quality Center including Test planning, preparation, execution & reporting.
  • Requirement/Change/Release Management of the Production tickets for multiple projects.
  • Tracking of Production tickets in HP Project & Portfolio Management Center.
  • Functionality testing of production tickets for all applications.
  • Co-ordination with customer and offshore team to enable work completion that includes from getting application access till verification of end results.
  • Define and Coordinate the testing activities of the offshore testing team.
  • Managing multiple testing projects like BAU, New project & testing 12 applications, this is in production.
Diploma: Electronics and communication Engineer, Expected in 1993
Barathiar Centenary Memorial Government Polytechni - India,
  • Member of SAFE Agile Community
  • Certified SAFe® 5 Practitioner

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