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Senior Qa Engineer Resume Example

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JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Professional Summary
7+ years of quality assurance experience with strong healthcare background in complex systems settings and testing in-house healthcare solutions includes end to end testing, go live, and post live support in EMR/ EHR Software, Downstream Applications, and healthcare benefits. *Experience in all phases and stages of STLC and SDLC with good working knowledge of testing methodologies, disciplines, tasks, resources and scheduling. *Hands on experience working with Agile and Waterfall development Methodologies. *Strong knowledge on HIPAA standards, X12, HL7, ICD-9 /ICD-10, 4010/5010 versions, EDI transactions, CPT/HCPCS, and revenue codes. *Well versed with the hardware testing to support the software upgrades or net new conversions. *Performed Manual, Automation, Mobile testing in Waterfall, Agile and Scrum with SOA development of Multi-Tier Web-based, client/server, Standalone applications and performed Regression, Integration, Functional, Performance, End-to-End, and UAT. *Experience creating Test Documentation, i.e. Test Strategies, Test plan, Test Scenarios, Test Scripts and Test Cases, Cutover Plan, Test Summary, Tractability Matrix, and Final sign-off report. *Experienced working on EDI and HIPAA transactions i.e. Experienced in interactive testing on Windows platforms and web services testing. *Experienced in back-end database testing and ability to write complex SQL queries.
Skills
  • Project, Testing, and Defect Tracking Tools: HP ALM/ Quality Center v10/v11, JIRA, Zephyr, Microsoft Test Management, Version One, Quick Test Professional (QTP), Selenium Webdriver, Rational Clear-Quest (CharmNT), Fogbugz.
  • Healthcare EHR and Analytics Application: Siemens Invision, Siemens Soarian, Cerner Millennium, Allscripts, HDX, NextGen, Passport, 3M, Imaging 24, Allegheny, 3M, SSI, HMS, eCw, Healthland, PWC, Athena health, Matrixcare.
  • Web service testing tool and methodologies: SOAPUI, Postman, Swagger, REST.
  • Database: MS Access, Oracle 9.0, MS SQL Management Server 2005/2008/2012, MySQL, DB2.
  • Programming and Scripting Languages: Visual Basic, .NET, Java, PHP, HTML, XML, CSS, JavaScript, VB Script, C#.
  • Methodologies: Agile methodology (Scrum, Kanban), Waterfall.
  • Other: M.S Office, Team City, Git, MAVEN, TFS, Visual Studio, MS Sharepoint.
Work History
01/2016 to Current Senior QA Engineer 3M Companies | Cheyenne, WY,
  • Led the development and enforcement of quality control measures and testing standards for new applications in an Agile SCRUM software development environment.
  • Ensured that software quality measures comply with regulatory standards, industry standards and accepted best practices and assessed test practices, standards, processes and make recommendations for improvement.
  • Developed test strategies including approach, automation and environment requirements.
  • Developed System, Regression, and Integration test plans for different releases of the applications.
  • Wrote and reviewed test cases for Manual and automation, Web service, Back-end, and Mobile testing.
  • Established and applied metrics to determine the readiness, quality, and operability of software, systems and products.
  • Conducted testing events on applications to ensure product meets functional requirements, compliance, and technical specifications.
  • Worked on SQL database to create and execute SQL queries for data manipulation and validation.
  • Led the analysis of formal test results in order to discover and report software defects.
  • Conducted root cause analysis of the defects uncovered, assisted team members with details, and followed up until resolutions.
  • Assisted UAT and BAT team in test execution and defect discussion and attended impact analysis meetings.
  • Communicated Functional, Integration, UAT test progress, test results and other information and test metrics to the stakeholders.
  • Environment: SQL Server Management Studio 2012, JIRA, Zephyr, Postman, Selenium Webdriver, Swagger, Fogbugz.

09/2014 to 09/2015 Lead QA Engineer Advance Auto Parts | Hayward, CA,
  • Cigna, Hooksett New Hampshire __________________________________________________________________________________.
  • Led the development and enforcement of quality control measures and testing standards for new applications in an Agile SCRUM software development environment.
  • Ensured that software quality measures comply with regulatory standards, industry standards and accepted best practices and assessed test practices, standards, processes and make recommendations for improvement.
  • Developed test strategies including approach, automation and environment requirements.
  • Developed System, Regression, and Integration test plans for different releases of the applications.
  • Wrote and reviewed test cases for Manual and automation, Web service, Back-end, and Mobile testing.
  • Established and applied metrics to determine the readiness, quality, and operability of software, systems and products.
  • Conducted testing events on applications to ensure product meets functional requirements, compliance, and technical specifications.
  • Worked on SQL database to create and execute SQL queries for data manipulation and validation.
  • Led the analysis of formal test results in order to discover and report software defects.
  • Conducted root cause analysis of the defects uncovered, assisted team members with details, and followed up until resolutions.
  • Assisted UAT and BAT team in test execution and defect discussion and attended impact analysis meetings.
  • Communicated Functional, Integration, UAT test progress, test results and other information and test metrics to the stakeholders.
  • Environment

01/2014 to 09/2014 QA Analyst Experian | Boston, MA,
  • Tested EHR including revenue cycle, clinical and claim generation functionality for ICD-10 remediation.
  • Remediated the downstream systems on a unit and integrated basis for ICD-10 capability.
  • Identified system readiness or compatibility on new ICD-10 requirement, and updated the readiness metrics.
  • Developed Test plan, Test Scenarios, and wrote end to end test scripts for different claim scenarios.
  • Created and maintained the test trackers for the downstream applications with the new releases and system upgrades.
  • Performed testing includes, Regression, System, Performance, Backend, and Integration, and UAT.
  • Performed hardware testing to confirm that they support the software installation and upgrades.
  • Coordinated report testing event to have them ICD-10 remediated in the ICD-10 compliant versions.
  • Coordinated End-to-End Integration testing, escalated issues and risks as appropriate.
  • Created the cutover plan for several go-live events and supported the go-live events and in production.
  • Documented final test results and created sign-off documents.
  • Environment

07/2013 to 2014 QA Tester Lockheed Martin | , ,
05/2013 to 07/2013 QA Tester Engage point Experian | Il 60173, IL,
  • Was responsible for configuring and testing the Siemens Invision EHR to make sure the applications are going to interact with the new ICD 10 codes the way it is anticipated.
  • Identified the systems' readiness or compatibility on new ICD-10 requirement and system implementation and created and updated the readiness metrics periodically and communicated to the managers.
  • Developed Test plans and wrote test scripts for different claim scenarios.
  • Wrote SQL queries to test the application for data integrity and verified the contents of the data table.
  • Performed software testing includes Regression, System, Performance, Backend, and Integration Testing.
  • Validated the reports generated after PA-27 upgrade to be able to accept the ICD-10 codes.
  • Performed End-to-End testing for different patient types and user scenarios.
  • Validated the reports to confirm the ICD-10 government compliance.
  • Submitted testing reports for discovering software bugs reporting bugs and verifying bug fixes.
  • Environment

11/2012 to 04/2013 QA Analyst Ametek, Inc. | Chelmsford, MA,
  • Planned the Post Processing unit and systems testing for Invision financial ACO to RCO migration.
  • Developed batch files and unit test the batch files for the post processing job flows.
  • Participated in migration planning, write test scripts, and conducted system and integration testing.
  • Participated in performing the steps necessary to establish the baseline of data.
  • Performed testing in the mainframe environment as well as in the web environments.
  • Validated the reports generated after PA-27 upgrade to be able to accept the ICD-10 codes.
  • Escalated issues and risks as appropriate to ensure project stays on track and coordinated the Defect Disposition process.
  • Logged bugs into Bug Tracking System, verify bug fixes, and create bug reports and interacted closely with the developers in fixing the bugs and follow-up until the closure of defects.
  • Environment

07/2011 to 11/2012 Quality Engineer Code Corp | Boston, MA,
  • Worked closely with software analysts, developers and the project managers to get specs and enhancement.
  • Created and maintained test plans in HP Quality Center for HDX releases.
  • Performed Integration, Regression, System, Performance, and User Acceptance testing for health care EDI.
  • Worked on IBM DB2 database to create and execute SQL queries for data manipulation and validation.
  • Reported defects in defect tracking system and validate the fix in appropriate environments.
  • Tested EDI for Claim status (276/277), Remittance (835), and Invision eligibility transactions (270/271).
  • Performed web services testing for e-prescribing using SOAPUI and performed XML, cross-browser and security testing.
  • Developed and executed Batch scripts both manually and automated.
  • Environment

05/2006 to 11/2009 Software QA Tester Advance Auto Parts | Hazel Green, AL, Bangladesh______________________________________________________________________________
  • Used test methodologies such as Analysing Requirements, Planning, Execution and Bug Tracking to confirm defect-free application delivery to the customers.
  • Designed and executed Test Cases to verify reliability, accuracy and compatibility of application.
  • Created and Maintained User Acceptance Test cases for all the application enhancements releases and production defect fixes and baselined existing test cases leverage to reflect the production defect fixes.
  • Involved in Back End testing as a part of Parallel Test and written SQL queries to extract and validate the data on Data Tables and utilized SQL server for Database query execution and Data Validation.
  • Involved in the implementation plan and implementing the application software in production environment and provided End users support and training on the application.
  • Coordinated UAT with Business Users for all releases, production defects and application enhancements Environment

09/2014 to 09/2015 Lead QA Engineer Experian | Clearwater, FL,
01/2014 to 09/2014 QA Analyst Experian | Lincoln, NE,
07/2013 to 2014 QA Analyst Lakeland Regional Medical Center | City, STATE,
Education
Expected in Dec' 11 Master of Science | Information Systems Widener University, Chester, Pennsylvania GPA:
  • Graduated Magna Cum Laude
  • Top 5% of class

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Resume Overview

School Attended
  • Widener University
Job Titles Held:
  • Senior QA Engineer
  • Lead QA Engineer
  • QA Analyst
  • QA Tester
  • QA Tester Engage point
  • QA Analyst
  • Quality Engineer
  • Software QA Tester
  • Lead QA Engineer
  • QA Analyst
  • QA Analyst
Degrees
  • Master of Science