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senior property manager resume example with 9+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Professional Summary

Talented Property Manager Professional considered a knowledgeable leader and dedicated problem solver. Offering 15 years of Property Management experience paired with goal-oriented and performance-minded approach, professionally effective at promoting resident satisfaction by addressing concerns, spearheading repairs and implementing updates to enhance properties, with demonstrated operational and leadership skills.

Skills
  • Team leadership
  • Client relations
  • Communications expertise
  • Reporting and documentation
  • Market planning and execution
  • Staff management
  • Business administration
  • Marketing and advertising
  • Operations management
  • Cost management
  • Key decision making
  • Property Assessments
  • Property Management Systems Knowledge: Yardi, Appfolio, RealPage
  • Property & Material Management
  • Maintaining Property
  • Residential Property Managers (NARPM) Member
Work History
07/2019 to Current Senior Property Manager Jones Lange Lasalle Inc. | Emporia, KS,
  • Managed over 500 challenged units increasing sales by 50%
  • Directed property management program by determining requirements, applying use standards, planning for material equipment replacement, and implementing quality control oversight.
  • Generated leads for sales and rental properties through cold calls and referrals.
  • Developed annual operating budgets and forecasts, as well as sales and marketing plans.
  • Maintained sufficient number of units market-ready at all times.
  • Promoted positive company and owner relationships through proactive attention to concerns.
  • Prepared specifications, solicited bids and approved subcontracts for building services.
  • Analyzed operational information for impact on ROI, identified trends and recommended appropriate adjustments.
  • Evaluated and recommended changes in rental pricing strategies to remain competitive in market.
  • Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
  • Maximized rental income while minimiJessicag expenses through effective planning and control.
  • Handled disciplinary actions, performance appraisals and terminations of company staff.
04/2017 to 08/2019 Director of Marketing and Sales/Founder of Marketing Consulting Company Related Companies | Long Island City, NY,
  • Capitalized on industry and marketplace trends to strategize solutions and enhance business operations
  • Deployed well-coordinated campaigns, events and public relations strategies to facilitate smooth and successful
  • Coordinated innovative strategies to accomplish objectives and boost long-term profitability
  • Conducted continuous evaluations of market trends to stay current on consumer and competitor changes
  • Built, implemented and enhanced national marketing initiatives to maximize outreach and sales of products
  • Devised and deployed online marketing plans with effective SEO, social media and viral video campaign strategies
  • Developed creative sales tools, including presentations, trend reports, kitted assets, and product data sheets
  • Gathered business requirements at all levels to set effective policies and make strategic decisions
06/2011 to 04/2017 Property Manager Canalside Residential | City, STATE,
  • Communicated with clients and tenants while offering strategic solutions to remedy problems.
  • Maintained operational facilities attractive to potential tenants by organiJessicag regular maintenance, major repairs and capital improvement projects.
  • Introduced prospective tenants to types of units available and performed tours of premises.
  • Compiled maintenance and repair requests for submission to Maintenance department and reached out to local contractors for bid proposals.
  • Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
  • Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
  • Conducted property showings to highlight features, answer questions and redirect concerns to close contracts.
  • Minimized vacancy periods by collaborating with building owners to strategize improvements to marketing initiatives, business plans and tenant outreach programs.
  • Trained and motivated leasing staff during bi-monthly trainings.
  • Delivered emergency 24-hour on-call service for tenants on building issues.
  • Audited files and reported any issues requiring follow-up to program manager.
  • Performed background checks on over 1000 apartment applicants.
  • Managed operations and leasing of upscale community of nearly 300 executive apartment homes.
Education
Expected in 2016 to to Georgia Real Estate License | Blancharch And Calhoun School of Real Estate, Augusta, Ga GPA:
Expected in 2014 to to Certified Property Manager | Ashworth College, Norcross, GA GPA:
Expected in 05/2006 to to Bachelor of Medical Biology | Science Education Benedict College, Columbia, SC GPA:

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Resume Overview

School Attended

  • Blancharch And Calhoun School of Real Estate
  • Ashworth College
  • Benedict College

Job Titles Held:

  • Senior Property Manager
  • Director of Marketing and Sales/Founder of Marketing Consulting Company
  • Property Manager

Degrees

  • Georgia Real Estate License
  • Certified Property Manager
  • Bachelor of Medical Biology

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