Senior Project Manager resume example with 17+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary
Proactive Project Manager offering 10 years background in project management. Excellent leadership, project management, account management skills with a zest for solving complex problems, building and maintaining client relationships. Experience in delivering client-focused solutions and managing multiple projects simultaneously.
Skills
Client Management
Project Organization
Time Management
Vendor Management
Bilingual Communications
Team Building
Cross-functional Collaborations
Negotiation
Detail Oriented
Adaptability
Interpersonal Communication
Operations
National accounts management
Education
FLORIDA ATLANTIC UNIVERSITYBoca Raton, FLExpected in 05/2008 ā āBachelor of Arts (B.A:Communications: Communications - GPA:
Work History
Cardno - Senior Project Manager Brooklyn, NY, 01/2020 - Current
Scheduled project in logical steps and budget time required to meet deadlines.
Prepared and submitted budget estimates, progress reports, or cost tracking reports.
Planed, organized, addressed concerns with construction or maintenance of structures, facilities, or systems.
Oversaw 50 locations throughout U.S and supported CA, and EU locations.
Improved process efficiency and workflow by implementing productivity initiatives and proactively identifying and resolving problems.
Hired, managed, developed, and staff of 4, established goals, conducted performance reviews.
Managed 20 new store projects and remodels.
Planed store layouts or design displays.
Established project hand-off meetings, kick-off meetings, and post project meetings.
Oversaw entire building turnover process.
Planned projects concerned with construction or maintenance of structures, facilities, or systems.
Scheduled project in logical steps and budget time required to meet deadlines.
Responsible for special project execution about but not limited to (LED Retrofit, EMS equipment, HVAC Replacements,).
Monitored performance against Service Level Agreements with vendors.
Determined project schedule, including sequencing all construction activities for optimal efficiency.
Managed and oversaw operations, maintenance, administration, and improvement of all locations.
Organized ongoing maintenance schedules to boost system performance.
Compass Group Usa Inc - Facilities Manager Austin, TX, 03/XXX6 - 08/XXX9
Supported review and selection of proposed projects, ensuring project objectives aligned with overall program goals.
Managed daily repair and maintenance work orders and projects.
Managed 10 remodels and new store openings.
Worked with vendors to resolve any issues and to improve functionality for end-users, stores.
Supported review and selection of proposed projects, ensuring project objectives are aligned with overall program goals.
Tracked estimates, maintain budgets and current forecasts.
Provided support, coordination, and scheduling with other departments on special projects.
Developed and maintain MEP, hardware, lighting, and fixture specs within Construction Department.
Conducted weekly and monthly walk through and calls with operations, sales and LP team to ensure all facilities needs are met.
Cardno - Senior Project Manager Chicago, IL, 12/XXX1 - 03/XXX6
Operated as point of contact for assigned customers.
Built and strengthened relationships with new and existing accounts to drive revenue growth.
Ensure emergency and high-profile requests are prioritized appropriately and requests resolved as quickly as possible.
Partnered cross functionally with Sales, Marketing, and Operations teams to drive efficiencies throughout account lifecycle.
Identified customer needs and achieved service levels that met and exceeded expectations.
Identified client business needs by gaining understanding of goals, objectives and processes.
Met and exceeded service level goals by identifying and achieving standards and expectations.
Managed and maintained over 15 clients from luxury retail, including restaurants, financial institutions, property groups, with high volume workflow over 300 work orders simultaneously.
Provided highest standard of service and facilities and account management with attentiveness on client relations.
Managed day-to-day work orders, roll-outs, and more extensive project bidding for clients.
Meet with client contacts for quarterly review of accounts and processes as well as cost analysis.
Ensured all work orders are handled properly, clients are updated in their respective third-party systems, and budgets and NTEs are met.
Communicated between internal and external stakeholders, clients and vendors.
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