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Senior Project Manager resume example with 17+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

Proactive Project Manager offering 10 years background in project management. Excellent leadership, project management, account management skills with a zest for solving complex problems, building and maintaining client relationships. Experience in delivering client-focused solutions and managing multiple projects simultaneously.

Skills
  • Client Management
  • Project Organization
  • Time Management
  • Vendor Management
  • Bilingual Communications
  • Team Building
  • Cross-functional Collaborations
  • Negotiation
  • Detail Oriented
  • Adaptability
  • Interpersonal Communication
  • Operations
  • National accounts management
Education
FLORIDA ATLANTIC UNIVERSITY Boca Raton, FL Expected in 05/2008 Bachelor of Arts (B.A : Communications: Communications - GPA :
Work History
Cardno - Senior Project Manager
Brooklyn, NY, 01/2020 - Current
  • Scheduled project in logical steps and budget time required to meet deadlines.
  • Prepared and submitted budget estimates, progress reports, or cost tracking reports.
  • Planed, organized, addressed concerns with construction or maintenance of structures, facilities, or systems.
  • Oversaw 50 locations throughout U.S and supported CA, and EU locations.
  • Improved process efficiency and workflow by implementing productivity initiatives and proactively identifying and resolving problems.
  • Hired, managed, developed, and staff of 4, established goals, conducted performance reviews.
  • Managed 20 new store projects and remodels.
  • Planed store layouts or design displays.
  • Established project hand-off meetings, kick-off meetings, and post project meetings.
  • Oversaw entire building turnover process.
  • Planned projects concerned with construction or maintenance of structures, facilities, or systems.
  • Scheduled project in logical steps and budget time required to meet deadlines.
  • Responsible for special project execution about but not limited to (LED Retrofit, EMS equipment, HVAC Replacements,).
  • Monitored performance against Service Level Agreements with vendors.
  • Determined project schedule, including sequencing all construction activities for optimal efficiency.
  • Managed and oversaw operations, maintenance, administration, and improvement of all locations.
  • Organized ongoing maintenance schedules to boost system performance.
Compass Group Usa Inc - Facilities Manager
Austin, TX, 03/XXX6 - 08/XXX9
  • Supported review and selection of proposed projects, ensuring project objectives aligned with overall program goals.
  • Managed daily repair and maintenance work orders and projects.
  • Managed 10 remodels and new store openings.
  • Worked with vendors to resolve any issues and to improve functionality for end-users, stores.
  • Supported review and selection of proposed projects, ensuring project objectives are aligned with overall program goals.
  • Tracked estimates, maintain budgets and current forecasts.
  • Provided support, coordination, and scheduling with other departments on special projects.
  • Developed and maintain MEP, hardware, lighting, and fixture specs within Construction Department.
  • Conducted weekly and monthly walk through and calls with operations, sales and LP team to ensure all facilities needs are met.
Cardno - Senior Project Manager
Chicago, IL, 12/XXX1 - 03/XXX6
  • Operated as point of contact for assigned customers.
  • Built and strengthened relationships with new and existing accounts to drive revenue growth.
  • Ensure emergency and high-profile requests are prioritized appropriately and requests resolved as quickly as possible.
  • Partnered cross functionally with Sales, Marketing, and Operations teams to drive efficiencies throughout account lifecycle.
  • Identified customer needs and achieved service levels that met and exceeded expectations.
  • Identified client business needs by gaining understanding of goals, objectives and processes.
  • Met and exceeded service level goals by identifying and achieving standards and expectations.
  • Managed and maintained over 15 clients from luxury retail, including restaurants, financial institutions, property groups, with high volume workflow over 300 work orders simultaneously.
  • Provided highest standard of service and facilities and account management with attentiveness on client relations.
  • Managed day-to-day work orders, roll-outs, and more extensive project bidding for clients.
  • Meet with client contacts for quarterly review of accounts and processes as well as cost analysis.
  • Ensured all work orders are handled properly, clients are updated in their respective third-party systems, and budgets and NTEs are met.
  • Communicated between internal and external stakeholders, clients and vendors.
Jabil Circuit - Project Manager
Auburn Hills, MI, 01/2003 - 12/XXX1
  • Applied knowledge of project management life cycle to keep projects moving smoothly.
  • Oversaw and managed up to 25-30 projects simultaneously.
  • Managed 50 commercial and residential clients.
  • Supported review and selection of proposed projects, ensuring project objectives are aligned with overall program goals.
  • Tracked estimates, maintained budgets and current forecasts.
  • Sourced materials and fixtures for clients based on project requirements.
  • Monitored and prepared monthly reports on performance against project budget schedule.
  • Restructured forms and procedures to improve bid process and change order tracking.

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Resume Overview

School Attended

  • FLORIDA ATLANTIC UNIVERSITY

Job Titles Held:

  • Senior Project Manager
  • Facilities Manager
  • Senior Project Manager
  • Project Manager

Degrees

  • Bachelor of Arts (B.A

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