Senior Project Manager (Contractor) Resume Example Wellcare Health Plans Inc.

SENIOR PROJECT MANAGER (CONTRACTOR)

Professional Summary

Information Technology Professional with 20 years proven experience. Specializing in bringing calm to projects in chaos by maintaining open communication channels and managing stakeholder expectations.

Skills

Utilizations of Agile, SDLC & Waterfall Project Management Methodologies

System Migrations / Integrations

Global Enterprise Implementations

Requirements Analysis

Business Continuity Planning, Preparation & Testing

ROI Analysis

Costing & Budgeting

Project Scheduling

Testing/ QA/ Roll-out/ Post-Production Support

Vendor Management

Cross-Functional Supervision

Business & IT Planning

Team Building & Mentoring

Client Relations & Senior Management Presentations

Excellent verbal/written communication skills

Work History

Senior Project Manager (Contractor), 04/2020 to Current
WellCare Health Plans Inc. – Tampa, FL

Provided strategic direction and supervised the development of the External Provider Reporting Tableau Dashboard for CMS STARS reporting.
Implemented Provider Delegation initiatives which delegated Utilization Management (UM) for Medicare authorizations, Claims, Care and Disease Management to Independent Physician Associations (IPAs).
Directed Clearinghouse, IPA and Managed Service Organization (MSO) development, integration and testing for Delegated IPAs.

Senior Project Manager /Project Scrum Master, 11/2016 to 02/2018
People Strategy, Inc. – Atlanta, GA

Lead cross functional delivery teams to frequently deliver working human capital management and payroll software by ahearing to lean-agile values and principles with Scrum and Kanban practices
Foster an enciroment of continuous imprpvement throught facaltion of retrospectove, identifying and removing obstacles
Collaborated with Product owners to control risk , validate assumptoipn and optimize value

Program/Project Manager Consultant, 02/2015 to 11/2018
Citigroup – Tampa, FL

Accountable for ensuring that the consumer work slate (initiatives and programs) is clearly defined with measurable plans / milestones, those comprehensive requirements are agreed and in place, monitoring progress against those plans and for the execution of related end to end functions across products and consumers for defined GENESIS consumption objectives.
Prepared and / or leveraged existing status and progress reports; tracked issues and risks to offer a realistic view of accomplishments and areas for attention for assigned consumers.
Acting as a liaison for escalation to address any roadblocks hindering consumption, as appropriate, and identifying opportunities to enhance and standardize technology and data assets across products and consumers, where applicable.
In addition to initiative management, maintaining the book of work for agreed initiatives and programs, high level program planning and scheduling for key initiative deliverables coordinating year end budget activities of up to $1M, program planning and dependency management across functions and product for assigned consumers, on-boarding and program initiation for new consumers, ensuring complete detailed requirements are in place based on the initial requirements used to approve program, managing end to end delivery of key GENESIS deliverables from requirements to implementation (requirements, construction, validation, implementation).
Key areas of focus included acquisition of data, data reconciliation, data quality checks (CDE and business logic / filtering rules), showstopper resolution, subscription delivery, initiative and program reporting, program plans and status, oversight and alignment of relevant CR, IMR, and QC defects related to consumption goals.

Project Manager, 01/2004 to 12/2015
HSBC – Tampa, FL

Led Greenfield Transformation Program: Aligning US Banking Applications with Global Banking Platform to create standard bank processing throughout all of HSBC. Technical project manager using agile methodologies for three of the five major release in transformation program impacting over 33 business units. Responsible for $4. 3M budget in addition to managing on-shore and off-shore resources across multiple teams.
Oversaw Visual Info Client Demise Program (VI Client): Migration of US Legacy Banking Business Units from VI Client repository to Filenet P8 repository. Migration included transferring over 40 million electronic images across 27 business units into newly created repositories. Ensured proper security and image retentions were put in place to reduce storage cost of obsolete images. Responsible for $2. 3M budget.
Maintained tactical control of project/program budgets and timelines to keep teams on-task and achieve schedule targets.
Adjusted project plans to account for dynamic targets, staffing changes and operational specifications.
Closely collaborated with project members to identify and quickly address problems.

Education

Associate of Arts: Information TechnologySt Petersburg College - Clearwater, FL

Degree received

Bachelor of Science: Project Management , Expected in 05/2021
St Petersburg College - Clearwater, FL

Currently in progress

George Washington School of Business - Washington, DC

Masters Certificate in Information Technology

Certifications

CSM | Certified Scrum Master (Active) - # 000275235
CSPO | Certified Scrum Product Owner (Active) - #000275235
PMP | Project Manager Professional (Active) - #1256033
PMI – ACP | Agile Certified Practitioner (Active) - #1767484

Project Management Software

MS Project

MS Excel

Quality Center Test Director

MS SharePoint

MS Visio

CA PPM/Clarity

MS PowerPoint

MS Office

ITSM ServiceNow for Project Management

Resume Overview

Companies Worked For:

WellCare Health Plans Inc.
People Strategy, Inc.
Citigroup
HSBC

School Attended

St Petersburg College
George Washington School of Business

Job Titles Held:

Senior Project Manager (Contractor)
Senior Project Manager /Project Scrum Master
Program/Project Manager Consultant
Project Manager

Degrees

Associate of Arts : Information Technology
Bachelor of Science : Project Management , Expected in 05/2021

Senior Project Manager (Contractor) Resume Example

Resume Score: 80%

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