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JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Professional Summary

Dynamic Production Planner with success in supporting production operations and supply chain management. Highly adept and detail-oriented in developing production schedules, promoting operational efficiency, managing inventory and coordinating logistics. Proven history of managing complex production schedules aligned with sales forecasting and customer order deadlines. Expert in maintaining meticulous records to identify aspects needing improvement and develop solutions.

Skills
  • Scheduling
  • Supply Chain Management
  • Report creation
  • Data Analysis
  • Project Management
  • MS Office
  • Business operations
  • Team management
  • Process improvement
  • Operational improvement
  • Supervision
  • Problem resolution
  • Relationship development
  • Project organization
Work History
01/2020 to 10/2020 Senior Production Planner Advantest America Corporation | Poway, CA,
  • Worked directly with production personnel to resolve production scheduling issues and conflicts.
  • Created new production processes by analyzing current workflow and coordinating customer orders based on material availability and production capacity.
  • Reviewed inventories, tracked production statuses and ordered materials to foster consistent availability and production schedule adherence.
  • Worked with engineering, production and testing departments to implement corrective actions for missed milestones.
  • Developed, released and monitored daily schedules to foster on-time completion of finished products.
  • Monitored workload against supply base to assess capacity constraints and communicate potential risks and imbalances with stakeholders.
  • Created production forecasting plans utilizing Excel spreadsheet tools and input from production and management teams.
  • Developed production schedules according to deadlines for existing orders and sales forecasting.
  • Planned and established production schedules and optimized control levels for diversified manufacturing operations.
  • Customized SAP production planning and detailed scheduling tools to support factory production initiatives.
  • Directed materials planning and team performance to support company initiatives and goals.
  • Presented production schedules to Type team outlining milestones and deadlines.
  • Created timetables and production commitments using data from sales forecasts.
  • Realigned production schedules to factor in changing conditions such as materials shortages and changing designs.
  • Conferred with managers, sales teams and engineering personnel to revise plans and achieve demanding targets.
  • Addressed internal supply problems head-on and developed creative solutions to prevent delays and missed targets.
  • Checked prices and calculated totals for accurate invoice processing.
02/2019 to 10/2019 Production Planner / Scheduler Ati Metals | Albany, NY,
  • Addressed internal supply problems head-on and developed creative solutions to prevent delays and missed targets.
  • Realigned production schedules to factor in changing conditions such as materials shortages and changing designs.
  • Conferred with managers, sales teams and engineering personnel to revise plans and achieve demanding targets.
  • Checked prices and calculated totals for accurate invoice processing.
  • Monitored and optimized inventory, and reordered materials as required.
  • Completed daily logs for management review.
  • Optimized organizational processes by effectively managing crew schedules while adhering to contractual restrictions.
  • Presented production schedules to Type team outlining milestones and deadlines.
  • Managed Type calendar and recommended adjustments based on demand.
  • Created timetables and production commitments using data from sales forecasts.
06/2016 to 01/2019 Sales Support Coordinator Centene Corporation | Charlotte, NC,
  • Completed monthly sales reports to highlight trends and help with team strategizing.
  • Helped cultivate and maintain business relationships by professionally handling partner and customer needs.
  • Developed working knowledge of CRM to effectively track sales leads and activities.
  • Received and organized vendors samples for use by sales team.
  • Coordinated responses and resources to handle special client requests.
  • Followed up on web leads, pre-qualified contacts and converted potential customers into sales appointments.
  • Assisted customers with sales needs such as inventory and shipping questions.
  • Documented customer complaints and completed corrective action requests.
  • Collaborated with vendor development and support staff to resolve various issues impacting sales activities.
  • Learned and frequently used multiple sales systems to investigate, track and correct customers' issues.
  • Gained customer acceptance by demonstrating cost reductions and operations improvements.
  • Developed and implemented pursuit plans for all opportunities with assigned key accounts.
  • Contributes to sales engineering effectiveness by identifying short-term and long-range issues and recommending courses of action.
  • Prepared cost estimates by studying customer documents and consulting with project managers.
  • Recommended changes, improvements or deletions in products according to customer feedback.
  • Submitted monthly reports, including booking forecasts, monthly highlights and CRM entries.
  • Recommended and developed CMC teams to support individual pursuits.
  • Managed technical integration, systems engineering program management, customer support and program management.
  • Provided technical troubleshooting and problem solving for clients with installed equipment/system issues.
  • Reviewed all customer inquiries to understand project scope while managing internal disciplines to compliantly respond.
  • Provided bookings forecast inputs for all product opportunities within assigned accounts.
  • Supported market research activities, including metrics and requirements development and risk management.
  • Identified sales opportunities by assessing environment and devising and implementing winning strategy.
  • Analyzed marketing data, including market trends, competitor performance and product strengths.
02/2011 to 10/2015 Production Coordinator Universal Music Group, Inc. | New York, NY,
  • Conferred with managers, sales teams and engineering personnel to revise plans and achieve demanding targets.
  • Realigned production schedules to factor in changing conditions such as materials shortages and changing designs.
  • Checked prices and calculated totals for accurate invoice processing.
  • Addressed internal supply problems head-on and developed creative solutions to prevent delays and missed targets.
  • Created and maintained schedules and provided internal support for manufacturing teams.
  • Successfully identified discrepancies and recommended changes to inventory to increase profits.
  • Created timetables and production commitments using data from sales forecasts.
  • Gauged production progress to inform leaders of performance concerns.
  • Created production schedules to forecast inventory for future supply and demand fluctuations and prevented material shortages and production downtime.
  • Reviewed in-house stock to determine materials availability for production jobs.
  • Developed production and inventory reports for management and sales managers each Timeframe.
Education
Expected in | LeMoyne-Owen College, Memphis, TN GPA:
Expected in 09/2007 Associate Degree | Surgical Technology Anthem College - Bryman School, Phoenix, AZ GPA:
Expected in 05/2015 Bachelor of Science | Health Administration University of Phoenix, Tempe, AZ GPA:

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Resume Overview

School Attended

  • LeMoyne-Owen College
  • Anthem College - Bryman School
  • University of Phoenix

Job Titles Held:

  • Senior Production Planner
  • Production Planner / Scheduler
  • Sales Support Coordinator
  • Production Coordinator

Degrees

  • Associate Degree
  • Bachelor of Science

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