Meticulous, task-driven Executive Assistant with 5+ years of administrative experience in managing client-centric office operations. Equipped with exceptional ability to facilitate all aspects of internal and external communications, support the day-to-day administrative, financial, and operational functions by working collaboratively with C-level executives. Proven talent for aligning business objectives with comprehensive administrative knowledge to achieve maximum operational impacts, conserve time and boost efficiency.
Skills
Administrative Oversight
Microsoft Access
Customer Service
Time Management
Hospitality
Stewardship
Communication
Travel Arrangement Coordination
Customer Inquiries
Calendar Management
Email Management
Social Media Knowledge
Project Management
Multi-Line Phone Proficiency
Meeting Management
Travel Administration
Google Calendar
Processing Mail
Education
Palm Beach Atlantic University West Palm Beach, FL, Expected in 05/2017 ā āBachelor of Arts:Philosophy - GPA:
Accomplishments
Promoted to Senior Production Coordinator within 10 months of hard work.
Launched " The Cinema Series " at The Sharon
Choreographed The Sharon's First Summer Camp
Organized The Boxing Wags Association first non profit Breast Cancer Event
Worked on Kanye West Jesus is King event during Art Basel 2019
Work History
Boeing - Senior Production Coordinator Eglin Air Force Base, FL, 08/2021 - Current
Assist in completing advance specifications to include hospitality preferences and requirements, backstage area room assignments and security arrangements,
Schedule, book, license, and report in compliance activities of events at The Sharon.
Purchase and stage required hospitality items in advance of talent/tour arrival
Perform additional administrative tasks including creation of show day timelines and after action reports, scheduling production meetings as needed, and other duties as needed/assigned
Answer and resolve tour/promoter questions/needs or field to appropriate house staff members for
action or resolution as needed
Escalate safety, patron, security, and deep level technical or hospitality issues to Production/Service MODs as needed
Serve as liaison between FOH and BOH teams, facilitating smooth communication between these groups
Serve as VIP liaison as needed, ensuring VIP talent have what they require per contract
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Scheduled and confirmed appointments and meetings for senior management team.
Confirmed appointments, communicated with clients and updated client records.
Answered high-volume, multi-line telephone, directing callers to appropriate company personnel.
Oversaw inventory materials monitoring, requisitions and supply re-stocking.
Supported various administrative duties by proofreading, transcribing and invoicing.
Managed multiple tasks and met time-sensitive deadlines.
Provided clerical support to company employees by copying, faxing and filing documents.
Mfa Oil - Executive Assistant to CEO /Personal Assistant Butler, MO, 03/2015 - 03/2020
Execute various administrative tasks, including travel arrangements (Domestic & International), scheduling
submission of expense reports, and other correspondence for Corporate Development Team and senior leadership.
Maximize productivity rates by proactively providing feedback on operational concerns and product issues.
Follow attainable project timelines and keep teams on task to complete milestones according to schedule.
Ensured follow-through of all discussed items in meetings, with updates being incorporated into reports
Coordinated daily customer service operations such as front desk processes, orders, and payments.
Acted as frontline in dealing with public relations, boosting organization's credibility.
Orchestrated communications, monitored requests, and identified those that required immediate attention.
Serve as executive key point person by coordinating sector-related Business Units and other facets of the company.
Fire House Sub - Shift Leader City, STATE, 06/2010 - 08/2013
Trained new employees and delegated daily tasks and responsibilities.
Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
Enforced company policies and regulations with employees.
Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
Monitored employee actions for safety, sanitation and general housekeeping compliance, proactively protecting staff and customers from safety hazards and infection risk.
Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
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