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JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Summary

Organized and dependable banking professional who excels at processing high volumes of error-free transactions and meeting scorecard goals. Self-motivated, offering strong communication and quick thinking skills. Works effectively on teams, as well as independently, in fast-paced environments.

Highlights
  • Exceptional customer service
  • Strong sense of banking ethics
  • Reliable
  • Excellent communication skills
  • Friendly
  • Energetic
  • Approachable
  • Flexible
  • Team player
  • Organized
  • Strong work ethic
  • Debt and credit management
  • MS Office proficient
Education
Expected in 2008 | Education Studies London Metropolitan University, , GPA:

2nd Year Diploma in Education

Expected in 1995 | A Levels School of Continuing Studies, , GPA:

Sociology

Management of Business

General Paper

Expected in 1993 | CXC Naparima Girls' High School, San Fernando, GPA:

Mathematics 1

English Language 1

English Literature 2

Geography 1

Food & Nutrition 1

Biology 1

Chemistry 2

Art 2

Experience
07/2011 to 03/2013 Senior Processing Clerk New York Presbyterian | , ,

Responsible for the postings to customers credit cards

Ensuring daily Visa and Mastercard rates submitted to Central Bank

Clearing of GL's daily and ensuring discrepancies managed timely

Uploading Amex daily as well as crediting merchant accounts

Submitting credit card statistics to Central Bank

06/2010 to 07/2012 Front End Adjuster Geo Group Inc. | , ,

Monitoring customer accounts and contacting customers with delinquent accounts

Assisting customers in developing payment programmes

Required to identify, assess and resolve issues/problems within Collections areas of responsibility

2000 to 11/2005 Secretary Sp Plus Corporation | , ,

Processing Payroll

Setting up appointments

Preparation of reports

Cost Analysis

06/1998 to 09/1999 Accounts Clerk Geo Group Inc. | , ,

Responsible for processing of payroll

Preparation of NIS and Paye remittances

Responsible for accounts payable accounts


08/1996 to 05/1997 Marketing Representative West Indian Bearings | , ,

Daily visiting of customers/clients

Preparation of Marketing Strategies

Ensuring customers satisfaction

05/1995 to 07/1996 Accounts Clerk Maibrol Insurance Brokers | , ,

Bank reconciliation

Cashier for walk in customers

04/2013 to Current Ag Chargeback Officer Scotiabank Ltd | , ,

Daily verification of GL Exception Report

Daily clearing of cash advances and chargebacks

Receiving FDMS notifications and preparing retrieval and chargeback requests .

Follow up of chargebacks and submission of documents to FDMS

Monthly and quarterly accruals as well as the processing of Magna and Visa billings

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Resume Overview

School Attended

  • London Metropolitan University
  • School of Continuing Studies
  • Naparima Girls' High School

Job Titles Held:

  • Senior Processing Clerk
  • Front End Adjuster
  • Secretary
  • Accounts Clerk
  • Marketing Representative
  • Accounts Clerk
  • Ag Chargeback Officer

Degrees

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