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JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Profile
Focused Senior Technical Service Engineer with excellent technical, analytical and communication skills demonstrated over 19 years of experience in downstream support. Process engineering, technical support, process design, operations support, unit operations including commissioning and catalyst related services skills proven with excellent track records. Supported hydrocrackers, gas treatment and sulfur recovery units and briefly covered hydrogen manufacturing units, hydrotreaters and platformer units.
Skills
  • Guest services
  • Inventory control procedures
  • Merchandising expertise
  • Loss prevention
  • Cash register operations
  • Product promotions
Accomplishments
  • Competence and Trainings Proposals with customer value propositions.
  • process simulation using: HYSTAR, PRO II, Sulsim, ProMax Startup and shutdown procedure preparation, reviews, onsite support.
  • Coordinate pilot plant studies.
  • P&ID reviews.
  • Process design/ optimization studies.
  • BIP - Business improvement programs/ studies.
  • Technical service, helpdesk and process safety analysis (PSA), Dry R&Ds Project technical lead and process integration (PI).
  • Commissioning hydrocracker, hydrogen manufacturing, gas treatment and sulfur recovery units with tail gas treatment (SCOT).
  • Coach, review and help engineers develop above competence.
  • Shell M123 Safety in process design - 2009 Shell HEMP (Hazards and effects management program) - 2010 Shell M111 Distillation course - 2011 Shell CAPCO$T - 2011 Shell M191 Manufacturing, chemicals and supply economics - 2015 Shell 4D Sales excellence course - 2016 Competent communicator (CC) Award from Toastmasters International - 2016 Certified Energy Manager (All India First rank at CEM -4 from FICCI, New Delhi in 2002).
  • Seminar on refining catalysts at Indian oil company, Faridabad 2002 Training courses by Criterion, Shell, Sulphur experts, Amine experts, Chevron & UOP Overall Skills Process design, process engineering, product development, Project Lead, proposals, process safety, Process simulation, catalyst specification, supervision, technical support, troubleshooting, downstream, energy conservation, help desk, presentations.
Professional Experience
10/2012 to Current Senior Process Engineer Catalent Pharma Solutions, Inc. | Tennessee, , USA
  • Technical support to win new businesses as well as retain existing businesses in hydrocracking through proposals with value addition, regular monitoring support and pilot studies.
  • Won two units from competitors, retained all incumbent units including competitive bidding/ pilot testing.
  • Service Shell, Phillips 66 and Valero units.
  • Help customer optimize catalyst cycle life, increase margins, optimize product yields through estimating tools, unit monitoring, proactive technical services and troubleshooting.
  • Example: Value added to a Joint Venture unit at $11 million per annum 2014-2016.
  • Helped another third party unit with $10 million value addition in 2015.
  • Review hydrocracker unit start-up procedures, provide round the clock start-up support and troubleshooting assistance where required.
  • Utilize Shell's R&D team, internal network of global solutions and criterion network, their expertise and experience to develop new catalysts as well as improve on current catalyst versions.
  • Question/ Challenge R&D programs to help prioritize programs.
  • Study effects of feed changes, changes in operating conditions, product cut points and limitations (like hydrogen limitation) by providing short and long term solutions.
  • Primary hydrocracking resource for customers (both Shell and third party customers) and identify leads for product development or potential product applications.
  • Review proposals/ estimates for regional and global team (all customers).
  • Deliver presentations in Criterion hydrocracking course / other Technical presentations representing Criterion including lunch and learn events Coach team members and help global team on items requiring experienced support (global proposal reviews, start-up assistance and test runs, etc.,) - Coached two engineers to perform duties mainly on monitoring, proposal making and process modeling.
09/2008 to 10/2012 Process Engineer Evraz, Inc. | Pueblo, , India
  • Lead projects for internal/ external clients in India, Australia, Singapore, Philippines, Indonesia, S.Korea, etc., Site focal point for: 1.
  • Refinery units.
  • Amine quality improvement program, process safety assessment (PSA), start-up support, SRU debottleneck study using enriched oxygen and Euro-IV compliance Reduction of sulphur in diesel) adequacy study and required revamps, etc., 2.
  • Gas plants.
  • Basic design package (BDP) and detail engineering support for new unit and help desk queries for existing units.
  • Also support for 3D model reviews, process safeguarding, cause and effect diagram, HAZOP, PSFS, plot plan and equipment datasheets.
  • Bukom: Helped get clearance to replace sulfur legs with sultrap to solve water contamination and corrosion issues.
  • Tabangao Refinery: STAR TREC project technicalities and clearances Lead Dry R&D studies involving: Design manual updates for SRU and amine units, short cut tool to determine amine plant size (based on feed gas composition and flow rate - building block tool) and H2S toxicity limit in amines for process safety manual (PSM).
  • Other Developments: Shadow verifier for columns and vessels for gas treatment units - Usually done by distillation group.
  • Coaching less experienced or new staff on projects and project work including R&D activities.
  • Coaching junior staff on projects and project work including R&D activities.
  • Coached three engineers.
03/2005 to 08/2008 Shift Supervisor Poet | , ,
  • Bahrain Led a team of 7 engineers, 15 operators and 3 trainees per shift.
  • Coached and qualified several engineers and operators.
  • Supervised commissioning of: i) Hydrocracker (HCU - two stage) ii) Hydrogen manufacturing unit (HMU) and iii) Sulphur recovery complex (two SRUs) with SCOT tail gas treating unit, gas sweetening unit, amine regeneration unit (ARU), and sour water stripper (SWS) units.
  • Pre-commissioning checks, operators training, qualification process, procedures preparations, P&ID reviews, etc., Daily operations, troubleshooting, coordinating maintenance activities, participating in relevant meetings and preparing required reports/ records.
  • Performing unit start-ups and shutdowns.
  • Cryogenic Nitrogen storage vessels with steam and atmospheric vaporizers.
  • Refinery gas de-sulphurization project (RGDP) procedure preparation for start-up, shutdown, emergencies handling, and normal procedures in record time (three weeks).
01/2002 to 03/2005 Senior Process Engineer Catalent Pharma Solutions, Inc. | Catonsville, , India
  • Unit process contact for phase 1&2 hydrocracker and hydrogen Units.
  • Hydrocracker-1 stabilizer section revamp studies to increase light ends recovery.
  • Hydrocracker-1 catalyst specification and technical bid evaluation.
  • Catalyst change out support and one in-situ regeneration.
  • Involved in energy policy preparation Improved refinery energy factor by ~10 numbers and obtained national award in energy conservation.
  • Operation analysis (OA), troubleshooting, heat and mass Balance, process modifications, technical specifications for chemicals and catalysts, limited tenders, technical evaluation of proposals/bids for the units.
  • PRO-II, HTFS simulation models.
  • Process datasheets, proposals, cost estimation preparation, P&ID updates.
  • Technical audits and HAZOPs.
  • Monthly monitoring, technical reviews, reports and presentations.
  • Catalyst skimming & change outs overall responsibility.
  • Carrying out regular data exchange and correspondence with licensors.
12/1997 to 12/2XXX Operations Engineer Oneok, Inc. | Tampico, , India
  • Lead a team of 2 engineers, 5 operators and a trainee each shift.
  • Shift in-charge, hydrocrackers (3 years) and hydrogen complex (1 year) (hydrogen complex consists of hydrogen unit, diesel hydrotreater, platformer, amine units, sour water stripper units and sulfur recovery units).
  • Shift production, start-ups and shutdowns, procedures preparations, etc., Conducted daily Operations to maintain unit conditions and product specifications, coordinated maintenance activities, HAZOP committee meetings and safety committee meetings.
07/1997 to 11/1997 Information Analyst Adp | Fort Myers, , India
  • Analyzing Information related to Chemical Engineering (Articles) from Royal Society of.
  • Chemistry for Reuters.
Education and Training
Expected in Bachelor of Engineering | Chemical M.S. Ramaiah Institute of Technology (MSRIT), Bangalore, GPA:
Expected in Certified Energy Manager | Federation of Indian Chambers of Commerce & Industry (FICCI), New Delhi, GPA:
First place all india level - CEM IV
Affiliations
AFPM (USA), AIChE (USA), CHT (India), FICCI (India) and Toastmasters International.
Interests
Secured two national awards for refinery energy conservation in 2002-2003 (India). CHT member as hydro-processing representative, MRPL, CHT-India, 2004. Coordinated Fuel and Loss study for CHT in 2003. Presented at AFPM 2014 Annual Meeting (US), AIChE 2014 Spring Meeting (US) Delivered several presentations at Criterion courses to customers and Shell department Lunch and learns in 2013- 2016 and Competent Communicator award from Toast Masters International in 2016 Articles: 1a. http://s04.static-shell.com/content/dam/shell-new/local/business/criterion/downloads pdf/challenges_of_processing_feeds_derived_from_tight_oil_crudes_in_the_hydrocracker.pdf
Skills
3D, Balance, Basic, Chemical Engineering, Chemistry, Coach, Coaching, competitive, clients, energy conservation, Energy Manager, energy management, engineering support, estimating, HAZOP, help desk, meetings, mentoring, exchange, win, network, presentations, Process design, Process engineering, process modeling, product development, Project Lead, proposals, proposal, quality improvement, relationship building, Reuters, safety, Shadow, Shell, simulation, specification, Technical support, troubleshooting, Articles, composition
Additional Information
  • Awards, Representations and Publications Secured two national awards for refinery energy conservation in 2002-2003 (India). CHT member as hydro-processing representative, MRPL, CHT-India, 2004. Coordinated Fuel and Loss study for CHT in 2003. Presented at AFPM 2014 Annual Meeting (US), AIChE 2014 Spring Meeting (US) Delivered several presentations at Criterion courses to customers and Shell department Lunch and learns in 2013- 2016 and Competent Communicator award from Toast Masters International in 2016 Articles: 1a. http://s04.static-shell.com/content/dam/shell-new/local/business/criterion/downloads pdf/challenges_of_processing_feeds_derived_from_tight_oil_crudes_in_the_hydrocracker.pdf
  • Personal Information Sr. Hydrocracking Technical Service Engineer, Shell Technology Center Houston, USA (LinkedIn: https://www.linkedin.com/in/Jessicard); email: resumesample@example.com

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School Attended

  • M.S. Ramaiah Institute of Technology (MSRIT)
  • Federation of Indian Chambers of Commerce & Industry (FICCI)

Job Titles Held:

  • Senior Process Engineer
  • Process Engineer
  • Shift Supervisor
  • Senior Process Engineer
  • Operations Engineer
  • Information Analyst

Degrees

  • Bachelor of Engineering
  • Certified Energy Manager

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