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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Career Overview

I am searching for a position that will allow me to enhance my management skills and increase my knowledge of sales, marketing and finance. I intend to further my career by utilizing my current expertise and experience, building my strengths to a higher level. Capable of working effectively as part of a team effort or independently, I maintain a high degree of organization, professionalism and confidentiality as well as a strong work ethic and the ability to learn at an accelerated pace.

Skills

Business Writing Teradata

Peoplesoft Oracle / Oracle Tutor

Microsoft Office SQL

Project Manager G Millennia

PowerPoint Cognos

Access E-Listen Software

Essbase Click To Couch

AOP / (K400) Mainframe (ES 9000)










Work Experience
Senior Pricing Compliance Administrator & Lifecycle Management., 2012 to Current
Sinclair Broadcast Group, Inc.Johnstown, PA,
  • Senior Pricing Compliance Administrator & Lifecycle Management.
  • Administer support in running the day to day operations for the Contract Administrators.
  • Provides on-going maintenance to our contracts to include managing the assortment change process, price change process, fees and rebate payment processes, and customer account set-up and verification.
  • For Federal customers, manage the processes to ensure compliance with Country of Origin requirements and prepare and process modifications via the automated system.
  • Receives, posts to Aprimo, and associates to Contract Summary Forms, those documents relative to the execution of the legal agreements.
  • Manages the Workflow Trigger process, which distributes reminders of legal agreement "milestones" using template language, and follows up to ensure required actions were taken and proof source received and archived.
  • Requests a variety of information required to support reporting requirements in the legal agreements.
  • The Contract Development Manager and Negotiation Managers provides the ability to negotiate, generate and manage contracts for all types, including complex contracts.
  • Contract changes and language replacements are tracked as well as negotiated terms and detailed.
Regional Sales Assistant, 2011 to
R.J. CormanMemphis, TN,
  • Provides administrative support to a Regional Sales Director, including preparation of reports, presentations and correspondence; makes travel arrangements; manages RSD's calendar and schedules meetings.
  • Closely monitors multiple budgets for compliance and forecasting; processes invoices and maintains detailed and accurate expense records.
  • Evaluates meeting/event requests (requester and purpose) and determines whether or not the RSD would want time scheduled.
  • Assigns an appropriate time/place on the calendar.
  • Assembles and prepares presentations when warranted.
  • Manages departmental administrative budget.
  • Prepares RSD's invoices and travel expenses for approval.
  • Codes invoices and reviews expense reimbursements.
  • Prepares business updates.
  • May coordinate the expense justification process for the organization.
  • Providing full service Human Resources operational support, assisting in the recruiting efforts of South FL, Region.
  • Responsible for sourcing applicants, posting open positions, scheduling interviews and conducting first round interviews. Conducting reference checks, back ground check, entering applicants into HRIS system.
  • New hire orientation and other general HR duties. Retains data input source documents in accordance with retention requirements, and provide routine HR reporting to internal customers.
Technical Project Supervisor, 11/05/07 to
Office Depot, IncCity, STATE,
  • Administer support for the sales force automation system (SFA).
  • Prepare change management documentation and communicate to field selling resources.
  • Manage and maintain business policy and procedure documentation.
  • Research information and collect data, which aids in customer response and decision-making.
  • Assist with training the Field Sales Reps new and existing associates Solar.
  • Data reporting in Solar and Plan It, communication, resolving issues, and making corrections as needed.
  • Strong knowledge of Oracle, Oracle Tutor, SQL, AOPS, GMil, Solar, Contact Strategy.
  • Support the field Sales Reps with Contact Strategy correspondence.
  • On boarding Process for all BSD Sales associates.
  • Once hired enter the associates information into IProcurement and order the blackberry along with ordering the RSA Token, provide each rep a laptop.
  • Make sure the associates have all equipment and access to all applications need in their position.
Quality Assurance Team Supervisor, 2002 to
Office Depot, IncCity, STATE,
  • Research information and collect data which aids in customer response and decision-making.
  • Performed all the QA Studies, and assist with training the new associates.
  • Data reporting, communication, resolving issues, and making corrections as needed, run daily standings reporting.
  • Strong knowledge of Adobe Acrobat, and PDF, exposed to reporting processes and procedures.
  • Data reporting, communication, resolving issues, and making corrections as needed.
Customer Relations Assistant, 1999 to
Office Depot, IncCity, STATE,
  • Respond to angry and frustrated customers with a systematic, problem solving approach through creative writing and oral communication skills.
  • Research information and collect data, which aids in customer response and decision-making.
  • Assess all customer complaints for liability exposure.
  • Inform legal and/or senior field management of situations.
  • Recommend fair and equitable settlement of demands for restitution to appropriate management.
  • Support field personnel in matters pertaining to policy interpretation and complaint resolution.
  • Interact with management to investigate and resolve customer satisfaction issues.
  • Participate In various functions and special projects as assigned by Department management in order to improve performance, enhance skills and build expertise.
Educational Background
Bachelor of Science: Business Administrator, Expected in 2013
University of Phoenix - Ft. Lauderdale, FL
GPA:
Associate of Science: Business Administrator, Expected in 1992
Dillard University - New Orleans, LA
GPA:

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Resume Overview

School Attended

  • University of Phoenix
  • Dillard University

Job Titles Held:

  • Senior Pricing Compliance Administrator & Lifecycle Management.
  • Regional Sales Assistant
  • Technical Project Supervisor
  • Quality Assurance Team Supervisor
  • Customer Relations Assistant

Degrees

  • Bachelor of Science
  • Associate of Science

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