Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
Career Overview

I am searching for a position that will allow me to enhance my management skills and increase my knowledge of sales, marketing and finance. I intend to further my career by utilizing my current expertise and experience, building my strengths to a higher level. Capable of working effectively as part of a team effort or independently, I maintain a high degree of organization, professionalism and confidentiality as well as a strong work ethic and the ability to learn at an accelerated pace.


Business Writing Teradata

Peoplesoft Oracle / Oracle Tutor

Microsoft Office SQL

Project Manager G Millennia

PowerPoint Cognos

Access E-Listen Software

Essbase Click To Couch

AOP / (K400) Mainframe (ES 9000)

Work Experience
Senior Pricing Compliance Administrator & Lifecycle Management., 2012 to Current
Sinclair Broadcast Group, Inc.Johnstown, PA,
  • Senior Pricing Compliance Administrator & Lifecycle Management.
  • Administer support in running the day to day operations for the Contract Administrators.
  • Provides on-going maintenance to our contracts to include managing the assortment change process, price change process, fees and rebate payment processes, and customer account set-up and verification.
  • For Federal customers, manage the processes to ensure compliance with Country of Origin requirements and prepare and process modifications via the automated system.
  • Receives, posts to Aprimo, and associates to Contract Summary Forms, those documents relative to the execution of the legal agreements.
  • Manages the Workflow Trigger process, which distributes reminders of legal agreement "milestones" using template language, and follows up to ensure required actions were taken and proof source received and archived.
  • Requests a variety of information required to support reporting requirements in the legal agreements.
  • The Contract Development Manager and Negotiation Managers provides the ability to negotiate, generate and manage contracts for all types, including complex contracts.
  • Contract changes and language replacements are tracked as well as negotiated terms and detailed.
Regional Sales Assistant, 2011 to
R.J. CormanMemphis, TN,
  • Provides administrative support to a Regional Sales Director, including preparation of reports, presentations and correspondence; makes travel arrangements; manages RSD's calendar and schedules meetings.
  • Closely monitors multiple budgets for compliance and forecasting; processes invoices and maintains detailed and accurate expense records.
  • Evaluates meeting/event requests (requester and purpose) and determines whether or not the RSD would want time scheduled.
  • Assigns an appropriate time/place on the calendar.
  • Assembles and prepares presentations when warranted.
  • Manages departmental administrative budget.
  • Prepares RSD's invoices and travel expenses for approval.
  • Codes invoices and reviews expense reimbursements.
  • Prepares business updates.
  • May coordinate the expense justification process for the organization.
  • Providing full service Human Resources operational support, assisting in the recruiting efforts of South FL, Region.
  • Responsible for sourcing applicants, posting open positions, scheduling interviews and conducting first round interviews. Conducting reference checks, back ground check, entering applicants into HRIS system.
  • New hire orientation and other general HR duties. Retains data input source documents in accordance with retention requirements, and provide routine HR reporting to internal customers.
Technical Project Supervisor, 11/05/07 to
Office Depot, IncCity, STATE,
  • Administer support for the sales force automation system (SFA).
  • Prepare change management documentation and communicate to field selling resources.
  • Manage and maintain business policy and procedure documentation.
  • Research information and collect data, which aids in customer response and decision-making.
  • Assist with training the Field Sales Reps new and existing associates Solar.
  • Data reporting in Solar and Plan It, communication, resolving issues, and making corrections as needed.
  • Strong knowledge of Oracle, Oracle Tutor, SQL, AOPS, GMil, Solar, Contact Strategy.
  • Support the field Sales Reps with Contact Strategy correspondence.
  • On boarding Process for all BSD Sales associates.
  • Once hired enter the associates information into IProcurement and order the blackberry along with ordering the RSA Token, provide each rep a laptop.
  • Make sure the associates have all equipment and access to all applications need in their position.
Quality Assurance Team Supervisor, 2002 to
Office Depot, IncCity, STATE,
  • Research information and collect data which aids in customer response and decision-making.
  • Performed all the QA Studies, and assist with training the new associates.
  • Data reporting, communication, resolving issues, and making corrections as needed, run daily standings reporting.
  • Strong knowledge of Adobe Acrobat, and PDF, exposed to reporting processes and procedures.
  • Data reporting, communication, resolving issues, and making corrections as needed.
Customer Relations Assistant, 1999 to
Office Depot, IncCity, STATE,
  • Respond to angry and frustrated customers with a systematic, problem solving approach through creative writing and oral communication skills.
  • Research information and collect data, which aids in customer response and decision-making.
  • Assess all customer complaints for liability exposure.
  • Inform legal and/or senior field management of situations.
  • Recommend fair and equitable settlement of demands for restitution to appropriate management.
  • Support field personnel in matters pertaining to policy interpretation and complaint resolution.
  • Interact with management to investigate and resolve customer satisfaction issues.
  • Participate In various functions and special projects as assigned by Department management in order to improve performance, enhance skills and build expertise.
Educational Background
Bachelor of Science: Business Administrator, Expected in 2013
University of Phoenix - Ft. Lauderdale, FL
Associate of Science: Business Administrator, Expected in 1992
Dillard University - New Orleans, LA

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy


Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score
could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:


resume Strength

  • Length
  • Personalization
  • Target Job

Resume Overview

School Attended

  • University of Phoenix
  • Dillard University

Job Titles Held:

  • Senior Pricing Compliance Administrator & Lifecycle Management.
  • Regional Sales Assistant
  • Technical Project Supervisor
  • Quality Assurance Team Supervisor
  • Customer Relations Assistant


  • Bachelor of Science
  • Associate of Science

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in: