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Senior Pricing Analyst Resume Example

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SENIOR PRICING ANALYST
Skills
  • Hire, Develop, and Supervise Personnel Payroll Analysis
  • Sales Forecasting Market Analysis
  • Inventory Control Customer Relations
  • Vendor Relations Microsoft Office
  • Project Management Microsoft Access
  • Project Planning Basic SQL coding
  • Oracle
Experience
Senior Pricing Analyst02/1920 to CurrentVerizon WirelessAtlanta, Ga
  • Pricing Reference Data Finance-Revenue Assurance.
  • Responded and took action to address issues initiated by Non-standard/Standard pricing troubleshoots to resolve any suspected billing anomalies.
  • Design consumer/enterprise pricing components: Price Plans, Features, Feature Packages, Promotions & device authorities.
  • Project lead for Mohave Wireless & U.S Cellular Wireless customer conversion.
  • Designed all pricing components for Mohave Wireless U.S.
  • Cellular Wireless customer conversion.
  • Project lead on various new post pay & prepay pricing components for consumer and enterprise customers.
  • Design & build consumer/enterprise pricing components in UAT environment for regression and functional testing.
  • Facilitate Project conference call to introduce new projects and concepts to key stakeholders.
  • Collaborate with Finance/Marketing partners to insure correct interpretation of contract pricing request.
  • Attained project service level of 100% in 2015 & 2016 Analyst-Pricing Reference Data Finance-Revenue Assurance.
  • Analysis and complete Inactive Pricing Request.
  • Complete and verify various team request but not excluded to: Price Plan, Feature, Feature Package, Promotion builds.
  • Submitted IPR enhancement for sorting codes in IPR tool.
  • Conducted UAT on CPI system releases 12.4,12.5,12.6,12.7 & 12.8.
  • IPR's completed 10.51%; Goal 8%.
  • WFM request Keyed 12.36%;Goal 8%.
  • WFM request verified 10.79%;Goal 8%.
  • 99.52% accuracy for all request completed.
  • Assisted with Ad-Hoc IPR condition clean-up.
  • Updated team reference documents.
  • Working knowledge of CPI production and test environments.
  • Working knowledge of HP Quality Center.
  • Account Liaison South Area Business Support Center.
  • Monitor all activities on National Accounts; access cost, equipment order, equipment cost, etc.
  • Track monthly ETF waivers to insure customer is within contract agreement.
  • Conduct monthly conference calls with customers to insure accurate billing and timely payments.
  • Lead monthly conference calls with sales team to insure alignment with customer.
  • Provide and explain EVP aggregation report on monthly bases.
  • Analyze various usage categories and make account recommendations accordingly to optimize customer experience.
  • Consistently meet account receivable expectations on all assigned accounts.
  • Trained in and work knowledge of MY Business platform.
  • Assist in migration of National Accounts to EVP pricing platform.
  • Handle customer complaints and change request on customer accounts.
  • Contributed to Erase the Churn initiative with desk toppers.
  • Member of Future Leader Program Class 2007-B.
  • Project lead for Future Leader final project on churn.
  • Developed project plan for Future Leader final project.
  • Completed Fast Start to Project Management Course.
Account Manager11/2005 to 12/2006MBNA/Bank of AmericaKennesaw, Ga
  • Customer Marketing.
  • Initiate and supervise large cash transfers with other financial institutions.
  • Compute interest with speed and accuracy to maintain account integrity.
  • Negotiate interest rates and fees applied to customer accounts.
  • Personally responsible for monthly sells book of $1.4 million in money transfers.
  • Handle customer complaints and request on customer accounts.
Education and Training
Bachelor of Science: Business AdministrationUniversity of Southern MississippiHattiesburg, MsBusiness Administration
Essentials in Project Management Mastering Project ManagementVillanova University
Master Certificate in Business AnalyticsMichigan State University
Skills
Ad, Analyst, Basic, billing, book, conversion, CPI, Customer Relations, Fast, Features, Finance, financial, functional, HP, interpretation, Inventory Control, Market Analysis, Marketing, access, Microsoft Access, money, Microsoft Office, migration, enterprise, Oracle, Payroll, Personnel, Pricing, coding, Project lead, Project Management, Project Planning, Promotion, Quality, sales, Sales Forecasting, sorting, SQL, Vendor Relations
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Resume Overview

Companies Worked For:

  • Verizon Wireless
  • MBNA/Bank of America

School Attended

  • University of Southern Mississippi
  • Villanova University
  • Michigan State University

Job Titles Held:

  • Senior Pricing Analyst
  • Account Manager

Degrees

  • Bachelor of Science : Business Administration
    Essentials in Project Management Mastering Project Management
    Master Certificate in Business Analytics

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