LiveCareer-Resume
Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA XXX5
:
Professional Summary

Energetic SalesĀ Executive with over 20 years experience inĀ hospitalityĀ with a focusĀ on customer relationships, budget management, streamlining of processes andĀ teamĀ support. Consistently hits the ground running in new roles, producing exceptional results verses planĀ within a short period of time.

Education
University of Phoenix Southfield, MI Expected in – – : Successfully Completed Business Administration Courses - GPA :

Ā 

Cass Technical Detroit, MI Expected in 1988 – – High School Diploma : Business Administration - GPA :
Certifications
Professional Conference Management Association, Certified Association Sales Executive, CASE (2006)
Skills
  • Managing Large Accounts
  • Hotel Partnerships and Relationships
  • New Business Development
  • Systems Management
  • Budget Management
  • Strategic New Market Development
  • Sales Management of Teams andĀ AccountsĀ 
Work History
Mgm Resorts - Senior National Sales Manger
Us, MS, 03/2011 - Current

DevelopedĀ a three year strategic planĀ for theĀ East Coast teamĀ for off-site events, targeted sales calls, and trade shows to secureĀ new incremental business in the Medical, Science & Engineering, Union, GovernmentĀ and National Association markets.

  • ExceededĀ 2011 Annual Sales Mission Goal by 200%. Hosted 15 client events in 5 daysĀ directly impacting 300 customers and producingĀ the highest leads fromĀ the Washington DC Area.
  • Negotiated critical industry event contracts withĀ PCMA, ASAE, SGMP,Ā NCBMPĀ and AMP's to ensure record leads from the Washington DC area.
  • Successfully managed theĀ team's budget andĀ annual goals, which included three direct reports.
  • Developed relationships withĀ Fortune 500 Companies, DMCVB MembersĀ and community leaders,Ā increasing the organizationsĀ multi-year and multi-property conventions.Ā Ā Ā 
Convertflow - National Sales Manager
Miami, FL, 2007 - 03/2011

Successfully managed new sales territory by implementing marketing initiatives to increase visibility in the industry and rebuild customer relationships and trust in the destination. Markets included multi-cultural coast to coast all markets and Washington DC.

  • ExceededĀ 2010 Annual lead sales goalĀ by 137%
  • Created and implementedĀ a localĀ Executive Leadership Referral program, entitled "Presidents to Presidents"Ā thatĀ awards andĀ educates SeniorĀ Executives about the destinationĀ toĀ significantly increase Board Meetings and Citywide conventions.
  • 2010 National Coalition of Black Meeting PlannersĀ Sponsor of the Year Award
  • 2009 Detroit Metro Convention & Visitors Bureau Presidents Award
Aldevron - Account Executive
Madison, WI, 07/2001 - 2007

Developed relationships with customers and marketed the destination through formal bid presentations and initiatives around the country for Asian, African American, Indian, Middle Eastern and Latino organizations coast to coastĀ and ethnic religious markets.

  • 2006 Annual DMCVB Top Gun Sales person of the Year Award.Ā 
  • 2006 Exceeded Annual salesĀ and hit 166% of room night goalĀ Ā 
  • 2005 researched markets and implemented a 12 month plan for success and exceeded Annual sales and hit 150% of room night goal.

D.R. Horton, Inc. - Manager of Office Operations & Purchasing
Castle Rock, CO, 11/1997 - 07/2001

Developed a computerized system to assist withĀ managing member relationships, services and DMCVB marketing productsĀ to ensure quality procurement and financial fiscal responsibility. Managed a team of five to successfully oversee office operations.

  • Created and implementedĀ a customized company Purchasing System toĀ monitor expendituresĀ which created aĀ $400K savingsĀ in the first year.
  • Created and implementedĀ a customizedĀ Travel System toĀ monitor customer and Bureau travel expenditures which created a $50K savings in the first year.
  • Created and implemented a customizedĀ Inventory System to monitor product and print material movementĀ which created aĀ $75K savings the first year.
  • Created and implemented a customized Event Module to monitor all Bureau events, sponsorships and tradeshows which streamlined efficiencies within the company.
Detroit Metro Convention & Visitors Bureau - Manager of Production & Staff Services
City, STATE, 10/1994 - 11/1997

Managed the overall maintenance of the facility and coordinated a major relocation to a new building involving 65 employees and 20 vendors to ensure a seamless turn key transition.

  • Co-led andĀ managed the Organization's office relocation, build-out and installation of workstations for two floorsĀ under budget and on-time saving the organization over $600K
  • Negotiated equipment contracts for all equipment to maximize efficiency and increase productivity for all DMCVB staff and saved the organization over $200K
  • Created a training manual for all new hires, orientating them on equipment usageĀ and department functionality.
  • Monitored the bid process andĀ instituted Negotiated pricing with vendors regarding wholesale billing increasing monthly costs by 15%.
Detroit Metro Convention & Visitors Bureau - Production Coordinator
City, STATE, 02/1991 - 10/1994
Managed the print production and distribution of print materials with the marketing department and coordinated local one-day MarketingĀ customer events to promote the destination.
  • Maintained and communicated daily productivity and shipment reports for all departments for trade show booths and print material shipments to clients and events.
  • Created and published performance standards and reviewed the outcome of performance goals to set future targets for print production.
  • CoordinatedĀ a 300 person Governor's reception at the Henry Ford Museum & Greenfield Village for local dignataries.
  • AwardedĀ by DMCVB's Leadership theĀ Employee of the year Award.
Detroit Metro Convention & Visitors Bureau - Sales Marketing Assistant
City, STATE, 02/1989 - 02/1991

Supported the Vice President of Sales and Marketing, theĀ Media Relations ManagerĀ and theĀ Manager of Special EventsĀ in day to day activities and Special Events for the Organization.

Accomplishments
  • 2012 SGMP Presidents Award
  • American Society of Association Executives (ASAE) Ā Diversity Committee Member (2011)
  • Michigan Chronicle Women of Excellence Award (2009)
  • National Coalition of Black Meeting Planners Planning Committee Co-ChairĀ (2005-2007)
  • Michigan's Top 40 Under 40 Awards (2006)

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Resume Overview

School Attended

  • University of Phoenix
  • Cass Technical

Job Titles Held:

  • Senior National Sales Manger
  • National Sales Manager
  • Account Executive
  • Manager of Office Operations & Purchasing
  • Manager of Production & Staff Services
  • Production Coordinator
  • Sales Marketing Assistant

Degrees

  • High School Diploma

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