Livecareer-Resume

Senior Management Resume Example

Love this resume?

By clicking Build Your Own Now, you agree to our Terms of Use and Privacy Policy

JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Summary

Dedicated Senior Manager knowledgeable about best practices in field, especially effective leadership strategies to motivate employee performance and job satisfaction. Well-organized in approaching any problem to investigate causes and determine optimal solutions. Detailed understanding of organizational and regulatory expectations to drive performance.

Skills
  • Payroll
  • Reporting
  • General ledger accounting
  • Client relationship management
  • Statement review
  • Financial management
  • Internal controls
Experience
09/2016 to Current Senior Management Marriott International | Norwalk, CT,
  • Studied marketing to develop and implement enhancement recommendations and facilitate sales.
  • Collected, tracked and evaluated current business and market trend data.
  • Facilitated compliance with Southern Nevada Health District and State of Nevada regulations.
  • Implemented unique methods and methodologies, which helped reduce issues, including developing training manuals, operational procedures.
  • Devised new and improved records management programs to organize and protect data.
  • Performed research and analyzed content of records to make disclosure determinations.
  • Reviewed established procedures to assess areas in need of improvement.
  • Evaluated internal systems and prepared training initiatives to mitigate ongoing problems.
  • Collaborated with CEO to establish and enhance procedures for increasing efficiency and labor investment.
  • Assessed employees through on-site observation and interviews to determine strengths and weaknesses in work performance, methods and team functions.
  • Reviewed diverse organizational problems to assess concerns with areas such as workflows, communication and cost controls.
  • Collaborated with the management team to manage organization's goals and objectives.
  • Answered more than 20 calls per day to answer customer questions.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
09/2016 to Current Senior Human Resources Manager The Beef Jerky Store | City, STATE,
  • Established paths for employee promotion and development, as well as clear succession plans for key positions.
  • Surveyed 65 company employees to assess satisfaction and gather ideas for improvements.
  • Identified training needs and oversaw specialty workshops.
  • Developed plans to increase morale and engagement in order to improve job satisfaction and reduce turnover.
  • Worked with department managers to establish performance evaluation and improvement processes.
  • Mitigated audit risk by optimizing compliance tools, identifying deficiencies and implementing corrective actions.
  • Supervised and guided personnel to eliminate downtime and boost productivity.
  • Maintained 100% protocol and procedural accuracy through HRIS management tools.
  • Strengthened and enhanced processes for managing complaints by leading thorough investigations into incidents and concerns.
  • Initiated employee evaluation process and recommended policy changes to help staff progress toward desired readiness goals.
  • Created succession plans and promotion paths for staff to boost passion for reaching goals and objectives of organization.
  • Developed hiring and recruitment policies to drive transparent and fair hiring process for selecting candidates on basis of merit and relevance with job.
  • Improved operational efficiencies by creating filing systems to maintain confidential employee documents and reports.
  • Complied with local, state and federal laws and established organizational standards.
  • Launched innovative incentive program to achieve low turnover rate in highly competitive market.
  • Executed strong negotiation skills to see both sides and worked to reach agreements to satisfy both parties.
  • Supported top talent identification processes by interviewing candidates and executing all HR steps, including onboarding, orientation and benefits.
  • Established measures to promote diversity and drive equal access to opportunity and advancement.
  • Formulated corrective action plan through analysis of management feedback and consultation with employee.
  • Created compensation and benefits structures to align with market conditions and budget demands.
  • Achieved desired work environment and performance by proactively advising and guiding 30 employees on best practices and overseeing HR training.
09/2016 to Current Accounting/Payroll Administrator The Beef Jerky Store | City, STATE,
  • Managed payroll for employees.
  • Produced and filed payroll reports every 2 weeks.
  • Calculated and applied wage garnishments.
  • Gathered timesheets to prepare weekly payroll data for processing by payroll coordinator.
  • Constructed leave pay schedules, processed payroll garnishments and worked closely with CEO to pay out bonuses, severances, service awards and special payments.
  • Organized and maintained payroll information by entering data, deleting errors, calculating and collecting information.
  • Received, filed and processed paperwork and documents for on-boarding employees.
  • Protected payroll operations and maintained employee confidence by keeping information private.
  • Increased employee satisfaction by 100% by accurately handling payroll help desk and answering questions regarding correct and accurate payroll time entry.
  • Managed payroll for over 20 hourly and salaried employees.
Education and Training
Expected in 06/2021 Bachelor of Science | Business Administration University of Phoenix, Tempe, AZ GPA:
Expected in 06/2016 Associate of Arts | Accounting University of Phoenix, Tempe, AZ GPA:

By clicking Build Your Own Now, you agree to our Terms of Use and Privacy Policy

Disclaimer
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

89Good

Resume Strength

  • Length
  • Measurable Results
  • Personalization
  • Strong Summary
  • Target Job
  • Typos

Resume Overview

School Attended
  • University of Phoenix
  • University of Phoenix
Job Titles Held:
  • Senior Management
  • Senior Human Resources Manager
  • Accounting/Payroll Administrator
Degrees
  • Bachelor of Science
  • Associate of Arts

Similar Resume

View All
Residential Property Management/Senior Manager
Senior Project Management Consultant
Senior Associate Management Consultant