Motivated Transportation Professional that understands the complexity of logistical planning and execution. Proven success in coordinating logistical planning, customer relations and communications. Dedicated leader able to deliver problem solving skills and mentoring abilities. Superior aptitude in balancing multiple tasks and coordinating current and anticipated operational decisions.
Confident, hard-working employee who is committed to achieving excellence.
Highly analytical thinking with demonstrated talent for identifying, scrutinizing,
improving, and streamlining complex work processes.
Computer-literate performer with extensive software proficiency in Microsoft word,
outlook, excel, power point, access, AS400 and SAP
Communicate effectively to build and maintain relationships both internally and
externally, and negotiate agreements.
Innovative problem-solver who can generate workable solutions and resolve complaints.
2014 Quarterly Award - April 2014 Cost savings for US export shipments to Turkey for a high profile account.
Liaison between customer, freight forwarder, Turkey customs agents and port operations to ensure import regulations and newly implemented documentation requirements were met.
2013 Quarterly Award - July 2013 Assisted a high profile military account on shipments to Hamburg, Germany containing small arms and ammunition.
Add Certification Certifications Hazardous Materials/Dangerous Goods Certification - October 2012 to September 2015 Regulations requirements overview Fines and penalties Classification Identification Packing Labeling Marking Documentation Placarding Safety and Emergency Response.
08/2008 to 03/2014
Senior Logistics SpecialistHapag-Lloyd America LLC － Kennesaw, GA
Manage logistic operations performed by Hapag-Lloyd involving the transport of freight by rail, road and sea Monitor and carry out service levels to ensure client satisfaction Adhere to legislative and company requirements for Hapag-Lloyd including the transport and storage of dangerous and hazardous substances Reviewing monthly, quarterly, and annual performance to identify improvement opportunities and implement new strategies Maintain operational performance according to set KPIs and budgetary requirements Liaise with US and International government and regulatory bodies to ensure that compliance and regulatory standards were up to date Negotiate contracts with outside vendors to minimize costs to the company and customers Capture and record service failures and implementing new improvement processes Establish and maintain adherence to customer and internal KPIs Supervise high profile accounts such as Alcoa, US Military, PPG Industries and Eastman Chemical Company Ensure that Quality and Environmental Management System (QEM) and Sustainability Policy requirements are followed to maintain company's ISO 9001 certification.
Monitor, analyze and report on activities, trends and results of monthly freight activity Collaborate with senior management to develop and implement a distribution and transportation strategy while maintaining minimal cost and customer's satisfaction.
Receive, review and process documentation required for US and international shipments Tracking status with truckers and railroads keeping clients and agents advised of shipment progress Provide advice to clients on issues concerning customs compliance, terms of delivery, payments and all other import and export services Prepare weekly/monthly tracking reports to customers and upper management Coordinate and maintain effective process flow of goods at the in-bond warehouses Process customs and government agency releases Perform bill of lading audits per vessel/voyage with a high focus on quality and accuracy of documents issued Execute approved change of destinations and release of documents to customers as needed Execute all shipper requested changes to bills of lading as well as manifest corrector requests Perform express/telex releases for customers as requested Assisted with bill of lading and manifest discrepancies as needed Knowledge of US and International Customs Regulatory requirements for ocean products Effectively interact with sales team, port offices and agents, core team members delivering operational excellence for the company and its customers as needed.
Bachelor of Science: ChemistryUniversity of South FloridaChemistry
Associate of ArtsSt. Petersburg College
AS400, agency, Computer-literate, Negotiate contracts, client, clients, delivery, documentation, Environmental Management, senior management, focus, government, ISO 9001, access, excel, outlook, power point, Microsoft word, problem-solver, processes, progress, Quality, express, sales, SAP, strategy, transportation