Service-oriented Sales Management with 12 years, background in Mortgage Lending and Real Estate. Core competencies include negotiation, focused and resolving issues as well as excellent communication and time management skills. Handle tasks with accuracy and efficiency. With experience in Loan Origination and Real Estate matters, Real Estate Law and Investments along with Property Management. Prepared to learn new tasks quickly.
Also 5 years of medical, Chemistry, Physiology and Anatomy, Biology, Chemical Biology, Medical Terminology. Medical Imaging and lab. Phlebotomy, MLT and lab.
Along with Business Administration classes in Real Estate and Property Management.
Summary of Skills
Tax liability analysis
Complex problem resolution
Trade show management
Statement Billings, Tax Preparation,
Managed accounting close, accounts payable, and financial reporting for multiple clients.
Checked figures, postings and documents for correct entry, mathematical accuracy and proper coding. Reporting
Prepared complex financial statements, and interim/annual reports for retail and service businesses.
Senior Loan Officer, 05/2008 to 02/2011L&G Mortgage － Albuquerque, NM
Use computers for various applications, researching and database management.
Use computers for applications, input proper information to provided program, store information.
Follow up on old business and initiate new business with future clients.
Attend closings with my Escrow officer, follow up on loan paperwork.
Learn to operate new office technologies as they are developed and implemented.
Computed, recorded, and proofread data, records and reports.
Performed heavy bank reconciliations and cash flow statements. Complied with federal, state and company policies, procedures and regulations.Recommended innovative alternatives to generate revenue and reduce unnecessary costs. Created and executed short and long-term customized comprehensive financial strategies to reach company goals.
Sale by Owner Representative, 02/2007 to 06/20091-800 HOME FOR SALE － Albuquerque, NM
MERV HOME REPRESENTATIVE AND SALES Albuquerque, NM and Fillmore, CA.
Held Open House, staged homes, cleaned, repaired and replaced any damages, at homeowner's expense.
Hire crews for various things.
Operate electronic mail systems and coordinate the flow of information, internally or with other organizations.
Develop and maintain internal or external company Web sites.
Train and assist staff with computer usage and set formats and following guidelines within the laws.
Prepare Buyer/Seller conference or event materials, such as flyers or invitations.
Generated lists of properties that were compatible with buyers' needs and financial resources. Maintained high referral rates and exceptional feedback from previous clients. Educated clients on the current real estate market and answered any questions they had. Organized charity and public events to bring awareness to the neighborhood, generating lead flow. Wrote contract documents, purchase agreements and closing statements. Assisted in developing marketing material for properties. Verified that the legal formalities were completed prior to closing dates. Actively follow-up with prospects and hot leads. Communicated with owners regarding home and loan status. Followed up with prospects throughout the sales process. Created and maintained a large client base by meeting needs and providing exceptional customer service. Gathered, distributed and maintained all the materials for marketing plans. Assisted clients in leasing of homes, retail and entertainment space. Promoted property sales through advertisements, open houses and participation in multiple listing services. Negotiated contracts and coordinate with lenders, attorneys and inspectors. Advertised properties to the general public via networking, brochures, ads and multiple listing services to maximize exposure.
Aftermarket Sales Manager/Director, 11/1991 to 05/2006Bob Turner Ford Country － Albuquerque, NM
Bob Turner Ford Country Albuquerque, NM.
Resolve Customer complaints regarding sales and service.
Direct and coordinate activities involving sales of manufactured products, services, commodities.
Plan and direct staffing, training, and performance recognition and control sales and service programs and guidelines.
Determine price schedules and discount rates on special days.
Confer with potential customers regarding equipment needs and advise customer on types of equipment to purchase.
Review operational records and reports to project sales and determine profitability.
Confer or consult with department heads to plan advertising services and to secure information on equipment and customer specifications and specials.
Maintained a 100% customer service satisfaction rating.
Mentored staff to increase sales success and productivity.
Planned and executed promotional events.
Designed sales and service strategies to improve revenue and retention.
HEALTH AND WELLNESS AND BUSINESS,2016Central New Mexico Community College － Albuquerque, NM, USA
Associate of Applied Sciences:Radiologic Technologies & Business,December 2016Central New Mexico Community College － Albuquerque, NMRadiologic Technologies & Business Integrated classes and streamlined for a full all around and improved curriculum
*Researched and consulted with Student Advisor to create a positive solution to ensure my past experiences and future career are developed and well documented and prepared for success.
Coordinated classes, in Tax preparation, CYFD certification, Medical, Anatomy and Physiology, and Psychology, Computers IT1010, Business, Hospitality, Mathematics to calculus, fitness and Real Estate Principal and Practices, Real Estate Investments, Real Estate Law, Real Estate Property Management, Broker Basics.:Negotiation Administration and Management,December, 10 2016Negotiation Administration and Management Sales and Marketing Law and Government
*Family Medical background
Student of Radiologic Technologies and Business Administration
*Sign Language (some sign and all letters)
advertising, Anatomy, Business Administration, calculus, commodities, CA, draw, Resolve Customer complaints, clients, database management, Electronics, electronic mail, Government, Investments, Law, letters, Marketing, materials, Mathematics, office, Physiology, Problem Solving, Property Management, Psychology, Real Estate, researching, SALES, Sign Language, Spanish, staffing, take messages, Tax preparation, Answer phones, Web sites
HEALTH AND WELLNESS AND BUSINESS , 2016 Associate of Applied Sciences : Radiologic Technologies & Business , December 2016 Coordinated classes, in Tax preparation, CYFD certification, Medical, Anatomy and Physiology, and Psychology, Computers IT1010, Business, Hospitality, Mathematics to calculus, fitness and Real Estate Principal and Practices, Real Estate Investments, Real Estate Law, Real Estate Property Management, Broker Basics. : Negotiation Administration and Management , December, 10 2016
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