Results -oriented Sales and Marketing Professional who excels at uncovering customer needs, finding solutions and handling objections. Highly motivated to meet company goals whether in a team or independent working environment.
20+ years in sales and marketing
5+ years in senior healthcare services
People -oriented, compassionate and honest
Able to meet goals and expectations in independent or team oriented environment
High phone volume sales experience
Strong verbal and written skills
Motived and willing to work whatever hours are need to get the job done
Desire to learn and help educate others
Pro-active problem solving skills
Strong communications skills
Strong computer skills
Flexible/able to adapt easily
Liason between families in need and senior housing communities
Responsible for converting high call volume phone-in leads into revenue building move-in.
Met top line revenue goals while working in a highly independent environment.
Conducted partner knowledge visits to develop and maintain relationships with partner communities.
Conducted intense post referred follow up calls.
Helped educate families on government programs such as Medicare and Medicaid.
Helped educate families on health issues such as Alzheimer's and other dementias
Helped find financial help via Long Term Care Insurance and Veteran's Assistance.
Provided compassionate and loving support to families in need.
Maintained and improved the occupancy level at senior living community.
Worked directly with families to help them through the admission process.
Educated families on health care concerns such as Alzheimer's and other dementias.
Provided funding options to families via Long Term Care Insurance and Veterans Assistance.
Personally assisted with the maintenance of community.
Personally assisted families during the physical move in process.
Coordinated educational seminars on a monthly basis, both for team members and families.
Conducted outside marketing visits to healthcare providers such as skilled nursing facilities and hospitals.
Created and facilitated activities and events for Alzheimer's residents and their families
Provided on-going health and wellness of assessment of each resident in concordance with state law
Weekly family meetings to discuss care
Attended daily meeting with nursing staff and department heads to keep on-going line of communication in regard to the Alzheimer's Program
Conducted outside marketing calls to hospitals and other related health care agencies
Prepared prospective students for new career opportunities
Enrolled prospective students and continued to follow up through graduation
Handled high volume of inbound and outbound calls
Met monthly enrollment expectations
Focused and diligent follow up with prospective student and their family
Scheduled and conducted campus tours
Helped prospective student find financial aid options
Coordinated special events such as Open House and Student Appreciation
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