Senior Instructional Design Specialist Resume Example Fedex Express

SENIOR INSTRUCTIONAL DESIGN SPECIALIST

Summary

Over fifteen years in Human Resources as a Senior Instructional Designer, Senior Training Facilitator, and Senior Safety Specialist. Four years management experience managing thirty or more employees while being responsible for multi million dollar aircraft.

Highlights

Data collection and analysis
Media relations
Inter-governmental and legislative relations
Exceptional organizational skills
Analytical thinker
Expert in Safety Risk Management
Employee relations
Superb writer and editor
Training policy development

Safety policy development
Expert in Adobe InDesign
Expert in Adobe Photoshop
Expert in Adobe Acrobat Pro
Expert in Adobe Premiere Pro
Expert in Microsoft Word and Excel systems
Expert in Adobe SharePoint development
Creative problem solver

Accomplishments

Built and maintained SharePoint site for Dangerous Goods Safety Department that is used daily by thousands of employees worldwide.

Managed and maintained cargo screening program at FedEx Express worldwide while working with Customs and Border Protection with no issues.

Implemented and delivered training program for FedEx Express Boeing 777, 757, and Airbus programs worldwide.

Experience

Senior Instructional Design Specialist10/2014 to CurrentFedEx ExpressMemphis, TN

Responsible for keeping updated Senior Service Agent computer training courses, Ship Site Manager and eCold Cash/Remote Deposit System.
Manage and represent department for IOSA/IATA audits.

Senior Safety Specialist10/2010 to 10/2014FedEx ExpressMemphis, TN

Responsible for updating Dangerous Goods policies and procedures in corporate Dangerous Goods Manual and Safety Manual.
Subject matter expert in the shipment via truck/aircraft, classification, and clean up of dangerous/hazardous materials.
Worldwide program manager for Cargo Radioactive Screening Program, contact point for Thermo Fisher, Federal Aviation Administration, and Customs and Border Protection.
Developed and maintain Dangerous Goods global SharePoint on a daily basis.
Responsible for developing various hazardous materials job aids.
Created and maintain the employee readiness map for Dangerous Goods administration by developing the Dangerous Goods Administration 20/20 Mentoring and Shadowing documents online for individuals who would like to become qualified to move into a safety position in Dangerous Goods Administration.
Work with internal groups including our Nuclear Physicist to research Radioactive compliance and Cargo Screening alarms and IT for the yearly IATA table loads and enhancements to our Ship Manager software.
Thorough understanding of dangerous/hazardous materials and act as a liaison between FedEx Express, customers, and government organizations such as Customs and Border Protection, FAA, DOT, and OSHA.
Certified in Safety Risk Management.

Senior Instructional Design Specialist08/2007 to 10/2010FedEx ExpressMemphis, TN

Responsible for keeping updated truck/aircraft and ground support equipment courses including: Boeing 777 Ground Support, 757 Ground Support, Airbus Ground Support, Airbus Cargo Loading, Light Units, Wave50 Manlift, Belt loaders, Tail Specific Parts, Fire Department Aircraft Familiarization Presentation, Shoring, and Tiedown.

Senior Training Instructor06/2000 to 08/2007FedEx ExpressMemphis, TN

Certified to instruct thirteen different truck/aircraft and ground support courses in Memphis Hub Ramp and Regulatory Training department.
Responsible for training both Managers and hourly employees on proper and safe use of equipment and proper implementation of dangerous goods inspection procedures.
Familiar with all OSHA, FAA, IATA, DOT, FedEx variations, and CFR Title 49 regulations.
Instrumental in the development of the Dangerous Good Processor Methods course for major hubs to tailor class to job function.

Manager Hub Operations05/1997 to 06/2000FedEx ExpressMemphis, TN

Used organizational and leadership skills to manage several operations simultaneously.
Utilizing skills to manage schedules of over thirty employees while maintaining productivity and on-time departures for both trucks and aircraft.
Developed operating plans for several outbound areas and instrumental in flight moves and upgrades to ensure on-time departure of each aircraft.
These areas included Austin, Dallas, and Harlingen, TX outbound areas, Charlotte/Greenville-Spartanburg, NC outbound, and the Indianapolis/South bend IN outbound.
Supported Outbound Operations document freight through customer service alignments to secure on-time departure of aircraft.
Managed Atlanta/Denver Document Disconnect and helped implement Small Package Sort System Facility (SPSS).

Education

Master of Arts: Human Resources Leadership2016University of Memphis

Associates Degree: Business AdministrationNorthwest Community CollegeShouthaven, MS, U.S.A.

Bachelors Degree: Organizational LeadershipUniversity of MemphisMemphis, TN, U.S.A.

Skills

Safety Risk Management
Expert in Adobe Software Suite
Experience with FAA, DOT, CBP, OSHA, and IATA.
Hazardous Materials
Stand up or computer based training facilitator and designer

Resume Overview

Companies Worked For:

FedEx Express

School Attended

University of Memphis
Northwest Community College

Job Titles Held:

Senior Instructional Design Specialist
Senior Safety Specialist
Senior Training Instructor
Manager Hub Operations

Degrees

Master of Arts : Human Resources Leadership 2016
Associates Degree : Business Administration
Bachelors Degree : Organizational Leadership

Senior Instructional Design Specialist Resume Example

Resume Score: 80%

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