Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -
Professional Summary

Having a positive impact on the lives of others, is my WHY! I am a Strategic, Human Resources Business Partner with multifaceted success attracting and retaining talent as well as implementing policies and processes that enhance a company’s ability to manage and develop its most valuable assets. Throughout my career, I have successfully partnered with top executives nationwide (California included) on executing acquisition integrations, recruitment, performance management, workforce planning, employee relations, change management and transition to human resource systems.

  • Conflict Resolution
  • Employee Development
  • Policy Improvement Recommendations
  • Labor Relations Coordination
  • Regulatory Compliance
  • Recruiting and Interviewing
  • Forecasting Employment Needs
  • Cross Functional Collaboration
  • Exit Interviews and Processes
  • Relationship Building
  • Hiring and Firing
  • Paylocity HRIS
  • Workday HRIS
  • Human Resources Best Practices
  • Employee Handbook Development
  • ADP Workforce Now
Work History
01/2021 to Current
Senior HR Business Partner Stantec Inc. De Pere, WI,
  • HR Acquisition Liaison for Encore and our new partnering hospitals
  • Supported over 800 employees within Veterinary Hospitals within the U.S.
  • Supported market expansion initiatives while implementing process improvements to execute demand analysis and drive bottom-line growth.
  • Resolved understaffing issues, disputes, employee terminations and disciplinary procedures.
  • Worked as effective team member while contributing to local and regional HR projects.
  • Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
  • Utilized compliance tools, corrective actions and identification of deficiencies to mitigate audit risks.
  • Educated management on successful policy implementation and enforcement actions to prevent employee legal entanglements.
03/2020 to 12/2021
HR Operations Manager Town Square Media Augusta, ME,
  • Provide HR Business Partner support for 2000 employees in multiple divisions in Administration at Rochester Regional Health.
  • Manage all aspects of HR to include: talent management and workforce planning, performance management, employee relations, organizational development, employee development, and succession planning.
  • Provide consultative decision support to management on complex leadership and HR issues
  • Advise management on application of corrective disciplinary actions, organization policies, procedures and regulations, and compliance related issues.
  • Provide performance management guidance to line management (coaching, counseling, career development, disciplinary actions).
05/2019 to 03/2020
Director of Human Resources-Contract Buckner International Burnet, TX,
  • Lead HR initiatives and drive all areas of organizational leadership to meet strategic business objectives.
  • Manage a highly skilled team of 10 cross-functional individuals from recruitment, benefits administration, employee and labor relations, policy development, and workforce planning areas.
  • Headed all aspects of organizational transformation, which resulted in achieving 153% growth and maintaining sub 3% T/O rate.
  • Incorporated cost effective and comprehensive benefit add-ons by establishing top-tier benefits program and improving employee quality of life.
  • Actively served as a Key Influencer and collaborated with VP of HR and executive team for organizational depth, resulting in reciprocal mentoring relationship.
09/2017 to 05/2019
HR Operations Manager- Contract Tidal Basin Government Consulting City, STATE,
  • Implement and maintain HR processes and procedures between corporate office and Puerto Rico
  • Supervised company-wide health initiatives, which enhanced employees’ health and reduced insurance premiums.
  • Headed HR operations for FEMA Puerto Rico Field Offices and completed hiring fair for more than 1K individuals.
  • Functioned as a Puerto Rico Representative for HR life cycle operations and utilized HRIS SME throughout organizational network.
  • Developed new HR employee handbook for two companies under the registered holding corporation.
Expected in 08/2021
Master of Arts: Organizational Leadership
Medaille College - Buffalo, NY
Expected in 06/2018
Associate of Applied Science: Mortuary Science
Pittsburgh Institute of Mortuary Science Inc - Pittsburgh, PA
Expected in 05/2012
Bachelor of Science: Health Studies- Human Behavior, Management
Utica College of Syracuse University - Utica, NY
  • Interviewing Questions.
  • How did you hear about this position?.
  • We see that you have some office management experience, how do you think that would help I this position?.
  • Please discuss a time when you had to solve a critical work situation among other employees.
  • After going over your resume, can you tells us something that is not on it?.
  • Where do you see yourself in the next 5 years?.
  • Society of Human Resource Management
  • Genesee Valley SHRM Board of Directors, Director of Scholarship and Awards, 2021-2023
  • Board of Education, Utica City School District, Elected Term, 2018 to 2023
  • sHRBP- Strategic Human Resources Business Partner, HCI

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School Attended

  • Medaille College
  • Pittsburgh Institute of Mortuary Science Inc
  • Utica College of Syracuse University

Job Titles Held:

  • Senior HR Business Partner
  • HR Operations Manager
  • Director of Human Resources-Contract
  • HR Operations Manager- Contract


  • Master of Arts
  • Associate of Applied Science
  • Bachelor of Science

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