Intuitive, Analytical, problem solver, creative Mortgage Loan Officer with extensive knowledge of originating all types of loans and modern mortgaging in combination with Down Payment Assistance Programs . Committed to accurate and thorough work to financially benefit all parties. Successful at finding efficient plans and money allocation from DPA's
15 year background in consumer financing, loan administration, default management and customer service. Excellent analytical and communication skills, mathematical accuracy and following financial regulations with commitment to financial success and helping clients. Offers vast knowledge of banking regulations and compliance procedures. Dedicated to maintaining professionalism and integrity. Multi-talented consistently rewarded for success in planning and operational improvements. Experience in policy development and staff management procedures positively impacting overall morale and productivity. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Consistently saved costs while increasing profits.
Developed program from scratch
Developed and implemented logistics, written polices regarding federal level of poverty and fee charged, also, developed counseling script to cover all elements during counseling session to comply with program guidelines and requirements.
Developed marketing strategy resulting in referrals from all over the Country including PR, Hawaii and Swam.
As HUD Certified RM Counselor, issues RM Certification to allow RM Process to move forward.
Based on Lender's Proposal and their own personal circumstances, key features of loan are explained as well as how reverse mortgage works, impact in social services and taxes, benefits and responsibilities to suit them with tolls to make an informed decision at the end of the day weather this program is beneficial to them or not.
Provide potential borrowers with tools to explore in case they need additional assistance after their certificate expire.
Maintain active case-load with periodic follow up calls to answer calls related to RM from the time the certificate is issued up until it expires of about 150 to 500 clients at times,
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