(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
Professional Summary
Catering and Conference professional with operations experience at some of the top convention properties in the world. Progressively responsible track record demonstrates commitment to best practices and impressive results in Strategic Event Planning, Facilities and Program Coordination, Budgets, Logistics management and customer satisfaction. Certified Meeting Professional. Skilled team leader, staff supervisor and trainer in catering and event management.
All Microsoft Applications including Microsoft Office, POS, Delphi, Meeting Matrix, and QuickBooks.
Lynn University Boca Raton, FL Expected in July 1996 Bachelor : Nuclear Power Machinist Mate - GPA : Nuclear Power Machinist Mate
Work History
Quadgraphics - Senior Event Manager
Des Plaines, IL, 03/2014 - Current
  • Responsible for all aspects and details of assigned corporate and association events starting at the Hilton New Orleans Riverside and moving over to The Roosevelt ( A Waldorf Astoria Property) Sports teams both college and professional level for NBA, NFL and Collegiate level Football and Basketball Team housing, meals and press coordination.
  • Coordinated Events associated with New Orleans Bowl, Sugar Bowl, and Super Bowl 47 in 2013.
  • Transferred to The Roosevelt in 2014 and helped solidify a department with high turnover and poor curvey results.
  • Increased revenues through upselling and opportunity selling for groups in F & B and Ancillary revenues.
  • Improved communications and interaction between departments with interactive and conversations including staff development and input.
  • Gained a new level of trust with hourly employees and line staff.
H.S.H Limited - Catering Conference Manager
Chicago, IL, 2003 - 02/2010
  • Responsible for all aspects and details of assigned client events and functions at the world's largest Four- Star / Five-Diamond resort
Ols Hotels & Resorts - Front Office Supervisor
Rohnert Park, CA, Current - Current
  • Full front office operations from check in, check out, concierge and managing guest challenges.
  • Collaborate on group functions including reservations, accounting and DMC interaction for up to 6,800 guests.
Michael Kors - Concession Supervisor
Gaffney, SC, 01/2003 - 01/2005
  • Operated floor concessions and bars for events in 25,000 seat arena.
  • Setup to strike for each event.
  • Assisted.
  • with accounting and inventory.
Rutgers University - Senior Technical Assistant
New Brunswick, NJ, 01/1999 - 01/2003
  • Supported engineers with technical support in a test lab environment including equipment ordering, tracking.
  • and installation repair of EWSD telephone switching equipment.
  • Skills to build, design and test electrical system.
  • prototypes.
Inn At Perry Cabin - Front Office Manager
Saint Michael's, MD, 01/1997 - 01/1999
  • Supervised all front office personnel including desk agents, bellmen, concierge, valet and night audit.
  • Ran.
  • within labor budgets and forecasts while maintaining a positive guest experience.
Ols Hotels & Resorts - Front Office Supervisor
Tempe, AZ, 01/1990 - 01/1997
  • Ensured front office and concierge departments maintained optimum levels of personal service at an exclusive.
  • and private beach resort.
- Marina Attendant / Captain
, , -
  • Assisted Yacht crews with necessary tasks and supported resort group business with boat tours, fishing trips.
  • and Everglades excursions.
Astranis - Event Manager
City, STATE, 03/2012 - 03/2014
Coordinated Events associated with New Orleans Bowl, Sugar Bowl, and Super Bowl 47 in 2013.

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School Attended

  • Lynn University

Job Titles Held:

  • Senior Event Manager
  • Catering Conference Manager
  • Front Office Supervisor
  • Concession Supervisor
  • Senior Technical Assistant
  • Front Office Manager
  • Front Office Supervisor
  • Marina Attendant / Captain
  • Event Manager


  • Bachelor

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