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Senior Director Employee Engagement Development resume example with 20+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Professional Summary

Accomplished Sr. Director experienced in best practices of Leadership Development, Engagement, and Inclusion at all levels. Veteran department and program leader with more than 20 years of progressive experience. Ready to apply well rounded expertise and strengths to new role with the ability to directly align to foundation priorities. Skilled at research and cross functional collaboration to identify real issues and root causes, and work with senior leadership for cultural transformation. Keen to meet new challenges and old developmental obstacles with equal vigor. Talented at working with people at all levels, building trust and rapport.

Skills
  • Culture Change Management and Transformation
  • Strategy Planning and Execution
  • Diversity, Equity, and Inclusion Initiatives
  • Interdepartmental Collaboration
  • Learning and Leadership Development
  • Employee Communication, Consultation, and Facilitation
  • Research and Analytics
Education
Graceland University Lamoni, IA Expected in Bachelor of Arts : Business Administration - GPA :
Work History
Holland America Line - SENIOR DIRECTOR EMPLOYEE ENGAGEMENT & DEVELOPMENT
City, STATE, 08/2018 - 05/2020
  • Worked closely with Brand Presidents Office and SVP Teams to create development programs in support of brand and corporate initiatives
  • Directly supported senior leadership teams through Team Building and Charters, including development plans focused on trust building, roles and responsibilities, and accountability
  • Designed and implemented Diversity and Inclusion Strategy including leader training, diverse recruiting panels, ERG affinity groups and SVP / EVP Scorecards.
  • Improved Employee Engagement through inclusive people and team building initiatives, measurement, response planning, and cross functional collaboration with Corporate giving, Social responsibility and Communications.
  • Successfully collaborated with IT and Communications to support successful roll out of Microsoft Teams through robust training program, learning portal and change plan.
  • Designed and implemented Remote Working Strategy and training plan.
  • Collaborated closely with HR partners to support talent and performance management initiatives, including recruiting, intern programs, succession planning and development planning.
  • Designed and developed Management Essentials; 6 module leadership development program addressing unconscious bias, and culture of equity.
TrueBlue - VP TALENT & LEADERSHIP DEVELOPMENT
City, STATE, 12/2011 - 08/2018
  • Enabled cultural transformation through internal cultural research, analytics, and professional leadership development support to transition from three staffing brands to one united brand.
  • Managed enterprise wide programs for employee engagement, succession planning, sales leadership conferences, organizational change and diversity and inclusion initiatives.
  • Developed and delivered Women In Leadership program using LeanIn.org. resulting in 98% positive ratings.
  • Served on Diversity and Inclusion Council and spearheaded inclusive learning initiatives, including unconscious bias training.
  • Developed and delivered Leadership Academy (Retail) and Leadership Coaching Certification Program (Corporate).
  • Supported implementation of enterprise wide ERP Software by leading People Transition work stream in concert with Business Change work stream.
  • Provided online learning through oversight and administration of enterprise wide Learning Management System and Learning Media.
Oldcastle Precast - HR & LEADERSHIP DEVELOPMENT CONSULTANT
City, STATE, 03/2010 - 12/2011
  • Collaborated with human resources and stakeholders to identify Plant Manager roles and responsibilities resulting in a Plant Manager On-boarding Program in support of 50 plants across the US and Canada.
  • Maximized team knowledge and productivity by effectively training, monitoring and directing employees in application of best practices and regulatory protocols.
  • Designed and created skills assessments.
  • Provided HR generalist support.
Washington Mutual Bank - LEARNING & ORGANIZATIONAL CAPABILITY MANAGER
City, STATE, 05/1998 - 01/2009
  • Supported 150 branches in Western Washington to consistently exceed goals by leading the training function for Sales, Leadership, Operations, Customer Service, Compliance and Lending Training.
  • Worked directly with EVP of Retail Banking to create and implement a Regional Manager development Program
  • Managed and Improved PACE Management Trainee program, ensuring bench strength and diversity for Branch Management positions.
  • Developed and launched "Building Brighter Futures" and inclusive Career Development Program for branch staff.
  • Developed, launched and delivered "Fair Lending" Training program.
  • Monitored and evaluated educational programs to maintain high-quality performance objectives and standards.
Affiliations
  • Gallup certified Strengths Coach
  • DDI (Development Dimensions International certified facilitator
  • IPEC Coach Certification
  • YWCA of Pierce County Board Member

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Resume Overview

School Attended

  • Graceland University

Job Titles Held:

  • SENIOR DIRECTOR EMPLOYEE ENGAGEMENT & DEVELOPMENT
  • VP TALENT & LEADERSHIP DEVELOPMENT
  • HR & LEADERSHIP DEVELOPMENT CONSULTANT
  • LEARNING & ORGANIZATIONAL CAPABILITY MANAGER

Degrees

  • Bachelor of Arts

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