Senior Director Resume Example

SENIOR DIRECTOR

Professional Summary

Talented Senior IT Director specializing in Business Continuity / Disaster Recovery, IT Technical Services and Data Center Operations. Extensive leadership and management experience delivering information technology solutions to support strategic and tactical health care initiatives. Experienced managing complex systems platforms, Operations, Data Networks, Server Infrastructure; Enterprise Open Systems, Security, Budgeting; Project Management; internal and external resources. Focus on establishing efficient, cost effective solutions to achieve organization objectives and customer satisfaction. Strong operational skills and solid experience regulating policies. Collaborates with senior management, stakeholders, peers, and internal teams to uphold company vision.

Skills

Executive Leadership
Business Continuity
Disaster Recovery
Budgeting / Financial Management
Change Management

Collaborative Leadership
Contract Management / Negotiations
Data Center Management
Diversity, Equity & Inclusion
ITIL

Strategic Planning
Resource Management
Operations Management
Project Management
Staff Development / Management

Work History

Senior Director03/2013 to CurrentCompany Name, City, State

Senior Director Business Continuity and IT Compliance – Manage all aspects of Business Continuity and Disaster Recovery. Primary interface to business leaders to define requirements and drive execution of business continuity / disaster recovery solutions enabled through existing and emerging information technology.

Accomplishments

Drove strategic improvements to enhance operational and organizational efficiencies. Responsible for Financial, PCI and HIPAA IT audits, mitigation, and remediation. Responsible for HIPAA and PCI annual risk assessments and remediation.
Directed team of IT and security resources to implement a secure PCI network isolating credit card traffic from enterprise network
Developed framework to execute quarterly Cyber Security tabletop exercises to test Incident Response Program
Developed Vulnerability Management Programs to address audit findings which increased senior management involvement
Partner with leaders across the organization to develop business continuity plans

Senior Director06/2007 to 03/2013Company Name, City, State

Senior Director Technical Services – Led and developed team of Directors responsible for delivering Information Technology functions and multimillion dollar capital and operating budgets. Ensured operational excellence and achieved financial targets. Developed short-and long-term strategic plans to support hospital growth initiatives.

Areas of Responsibilities: Physical Networks; Intel; Open Systems Server; Telecommunications; EMR (EPIC) Technical Team; Data Center Operations; Business Continuity / Disaster Recovery; Implementation Coordinators Enterprise Storage and Backups.

Accomplishments

Led team of 50+ direct / indirect reports; Exercised appropriate cost control to meet budgets
Successfully migrated from 5000 sq. ft. Data Center to 15,000 sq. ft. Data Center to accommodate organization's growth
Implemented several enterprise network and system replacements to support organization's structure and evolving business needs
Led successful migration from Cold Site (SunGard) Disaster Recovery Solution to 1500 sq. ft. Hot Site hospital data center, ensuring alignment with production environment(s)
Transitioned Electronic Medical Record (EMR) conversion from Siemens applications to EPIC EMR solutions, on time, within budget, with minimal impact and downtime to hospital operations
Hired and developed EMR EPIC Technical Team to implement new EMR system
Evaluated impact of enterprise IT investments of products and services on hospital operations, ensuring stakeholder satisfaction
Defined guidelines and principles to guide technology decisions for enterprise initiatives
Demonstrated project leadership expertise involving multiple complex projects with resource / budget constraints and deadlines
Negotiated new annual contracts and service agreements with vendors to achieve prime pricing

Director of Computing Operations05/1998 to 06/2007Company Name, City, State

Managed Enterprise Data Center and all related functions including, Day-to-day management, Coaching and mentoring of staff; Daily Operations; Data Center Security; Mainframe and Mid-Range Systems; Technical Services; Disaster Recovery, After Hours Help Desk Support and Change Management

Accomplishments

Designed, planned, and implemented three-million-dollar Data Center, relocating and reinstalling all related hardware while maintaining established availability service levels of production systems
Implemented a strategic Change Management Processes and daily morning Triage Meeting to review daily events and ensure corrective action occurs
Implemented Disaster Recovery for select systems
Trained new employees on proper protocols and customer service standards

IT Professional10/1977 to 05/1998Company Name, City, State

Top global manufacturer and marketer of forest and paper products.

IT Enterprise Asset Management Consultant
Corporate Data Center: Manager; Shift Supervisor; Senior Computer Operator

Education

Wilberforce University, CityBSBA, Business Administration And Management, 04/2001

Certifications

Managing Critical Resources (Keilty Goldsmith); Data Processing Operations Management (IBM); Managing 24 Hour Operations (Connolly); Managing Conflict (Corporate); Managing Diversity (Coleman); Project Management (AMA)

Resume Overview

School Attended

Wilberforce University

Job Titles Held:

Senior Director
Director of Computing Operations
IT Professional

Degrees

BSBA , Business Administration And Management 04/2001

Senior Director Resume Example

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