senior deposit operations specialist resume example with 14+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
:
Professional Summary
I am looking for a career where I can help people develop and develop myself within the company. Accomplishments: I am a motivated employee who will definitely go the extra mile to succeed. At a previous job I was able to turn the store’s sales around and raise them to the rates we were suppose to be at. The store was able to exceed all sales goals during my tenure there. Being a very organized person I am always able to complete the tasks I am asked to do. I feel that organizational skills are essential to fulfill all tasks. I have two years’ management experience and over all fifteen years of customer service experience. Being in a career where I can help and serve others motivates me to do my very best.
Skills
Microsoft Word, Microsoft Power Point and Microsoft Excel. I am also acquainted with Microsoft Excel.
Attention to detail
Cashier
Color
Credit
Client
Customer service
English
Financial
Inventory
Leadership skills
Loss Prevention
MAC
Microsoft Excel
Excel
Microsoft Power Point
Microsoft Word
Neat
Policies
Public speaking
Read
Safety
Sales
Supervisor
Teacher
Television
Time management
Type
60 wpm
Articles
Work History
Senior Deposit Operations Specialist, 10/2013 - Current Ace Hardware – Williamsburg, VA,
Mountain America Credit Union has shown me an entirely different side of a financial institution by working at the corporate level
I’ve learned to think outside of the box to truly help and support our members and my co-workers
By seeing situations in color as opposed to black and white I have learned and am still learning to assist each individual and provide a solution that is best for them while staying in compliance with the many policies, procedures and regulations we need to follow
I have completed the intro level to the CAP program on MAC University and I’m 90% through level one
I have been able to find articles that will help me excel in time management as well as improve my leadership skills.
Personal Banker, customer service, LEAD, coach, 02/2009 - 09/2013 Green Thumb Industries (Gti) – Effingham, IL,
Working for, my number one priority was serving my customers the absolute best I could
I greeted every customer with a genuine smile and welcomed them into our store
I believe that with great, you are able to work with your customer to discover their needs and create a financial plan specific to them
I find it to be extremely necessary to thank each and every customer for their business
After all they are the reason my job exists
I was also a 2012 graduate of the, Program
In that program I learned how to, my peers around solutions and great, ; also how to deliver positive feedback and constructive criticism.
Store Manager, 09/2007 - 10/2008 Journeys By Genesco – City, STATE,
This was a very energetic and motivating job
I began at this job as a co-manager and within two months I was promoted to store manager
Taking on this responsibility was very rewarding and a lot of fun
I was the supervisor of five to six associates
Customer service and sales was the most important part of my job
Without our customers there wouldn’t be any sales
In order to ensure that our customers would keep coming back I did paperwork daily, checked our inventory with corporate accounts, properly displayed all of our products and kept things neat, organized, and cleaned.
Loss Prevention Specialist, 11/2006 - 09/2007 Lowes Home Improvement – City, STATE,
I started out at Lowes as a cashier and was soon able to prove what I was capable of and transferred to a position equal to a department manager
As a Loss Prevention Specialist my job was to monitor all aspects of the inventory of the store
With the help from corporate I ensured that all ten departments completed inventory counts weekly
I also needed to make sure that the store was operating safely and securely
Completing a daily safety checklist throughout the day with the help of all the upper management kept the employees and customer’s safe and away from danger
I also needed to monitor the activity of the entire store using closed circuit television
I was trained on how to properly perform my job with four, three-day training sessions.
Education
Regents Diploma: General Studies, Expected in 2004 - Saugerties High School - Saugerties, NY GPA: Status - I was an honor student. I excelled in my English and History classes. High school taught me how to be a disciplined and dedicated person to what was put in front of me. In my freshman and sophomore years I was elected treasurer of my class. That opportunity taught me responsibility and social skills. The election was fun and the job was rewarding.
: , Expected in - Ulster County Community College - Stone Ridge, NY GPA: Status - Education/English
I had a desire to be a high school English teacher. I love to read and learn new things. While attending I excelled in my communication and public speaking class. It taught me how to address people in a polite yet assertive tone. I learned how to communicate with anyone ensuring that they were attentive to what I had to say.
: , Expected in - Ulster County Boces - Port Ewen, NY GPA: Status - Cosmetology
I wanted to continue my education and I had always had an interest in Cosmetology. Growing up my mother was a cosmetologist who showed a true love for what she did. This year long program taught me to have an extreme attention to detail. It also helped me learn how to interpret what a client was asking for and to make sure it was a good choice for them. You have to show kindness and compassion in this industry.
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