Highly motivated and certified Pharmacy Technician with over 7 years of experience in Long term care, specialty and retail pharmacy environments. Knowledgeable about FDA drug safety guidelines, prescription interactions and pharmacy law. Driven with years of experience and success in working within fast-paced pharmacy settings. Highly proficient in accurately filling, labeling, transcribing prescriptions, maintaining drug inventories and updating pharmacy records. Excited to bring talent and record of excellence in customer service to the field. Capable pharmacy team leader proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Good relationship-building and multitasking skills.
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- Verified accuracy of data before transcribing.
- Corrected data entry errors to prevent later issues such as duplication or data degradation.
- Entered data into Qs1, Quickmar, TabulaPro, Point Click Care and Alias system(s) according to formatting standards.
- Guided and supported more than 30 clients/customers via phone each shift.
- Supported pharmacists with day-to-day activities and pharmacy office management functions.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Communicated with prescribers to verify medication dosages, refill authorizations and patient information.
- Led team of 8 in interpreting, validating, and filling prescription orders and counseling customers on medications, appropriate dosage and self-administration schedules, side effects, and possible interactions.
- Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
- Promoted pharmacy services to patients and medical providers.
- Increased data-entry productivity by maintaining detailed logs of data projects, identifying issues and improving them.
- Managed documents by organizing forms, making photocopies, filing records, preparing correspondence and creating reports.
- Accurately handled data entry for over 100 nursing home clients into company-based software.
- Resolved issues and inquiries from plan participants regarding health and welfare benefits and deductions through telephone, email and in-person interactions.
- Checked employees' benefits enrollment for accuracy and inputted all data into system.
- Explained benefits to plan participants in easy to understand terms in order to educate each on available options.
- Answered questions about eligibility determinations and plan options.
- Resubmitted claims after editing or denial to achieve financial targets and reduce outstanding debt.
- Made contact with insurance carriers to discuss policies and individual patient benefits.
- Assured timely verification of insurance benefits prior to patient procedures or appointments.
- Maintained strong knowledge of basic medical terminology to better understand services and procedures.
- Verified client information by analyzing existing evidence on file.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.
- Communicated with prescribers to verify medication dosages, refill authorizations and patient information.
- Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
- Verified patient data and billing information to discover and resolve erroneous bills due to system errors.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Counted, measured, and compounded medications following standard procedures.
- Set up and modified patient profiles in system to include current information such as medications and insurance details.
- Reviewed and verified customer information and insurance provider information.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
- Processed over 100 prescriptions per day in busy pharmacy achieving decreased customer wait times and maintaining excellent customer satisfaction.
- Certified pharmacy technician, [PTCB]- (August 2021)
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School Attended
- Norwin Senior High School
Job Titles Held:
- Senior Data Entry
- Benefit Verification Specialist
- Processing Technician
- Pharmacy Technician
Degrees
- High School Diploma
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