Routinely develop rapport with escalated customers and make every attempt to minimize the overall cost to the company through effective use of a variety of resolution techniques.
Received high performance ratios on IPP in 2020.
Nominated by Supervisor, Shawn Corson, and evaluated by the SLT.
Demonstrated high levels of initiative and dedication and consistently exceeded expectations throughout 2020.
Embodied Dave's Values and transfer these values to new hires.
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