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Senior Credit Manager Resume Example

Resume Score: 65%

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SENIOR CREDIT MANAGER
Summary

Detail-oriented Credit & Collections professional with 30 years of experience, 15 years dedicated to the temporary staffing industry.

Highlights
  • Complex problem solving
  • Strong communication skills
  • Excellent Customer Service Skills
  • Effective time management
  • Excellent managerial techniques
  • Ability to work with diverse groups of people
Accomplishments

2012 recipient of "The Circle of Excellence Award" in the "Leadership by Example" category (President's Circle) and nomination in the "Ethics First" category.

Experience
Company NameMarch 2001 to CurrentSenior Credit Manager
City, State
  • Training & Staff Development for eight Credit Managers through feedback, coaching and quarterly desk (performance) reviews.
  • Supervised collection activity of a 38 million dollar team portfolio.
  • Reviewed accounts deemed a credit risk by working with our branch offices to explain the options to reduce exposure on these accounts and monitored closely for trends.
  • Maintained compliance with established procedures and corporate collection goal of 91% in 0-60 aged accounts.
  • Supported Credit team in escalations both with our clients and our field partners.
  • Provided excellent customer service to our internal and external clients.
Company NameDecember 1998 to March 2001Credit Manager
City, State
  • Responsible for collection of accounts for a 4-5.8 million dollar portfolio for various lines of business.
  • Sent Collection Letters and prepared Legal files as needed.
  • Negotiated settlements with clients, working as a liaison with our field partners.
  • Built a strong rapport with over a dozen field offices and various departments to ensure superior customer service.
Education
Heald Business College AccountingCity, State
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Resume Overview

School Attended

  • Heald Business College

Job Titles Held:

  • Senior Credit Manager
  • Credit Manager

Degrees

  • Accounting

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