More than twenty-five years' experience of progressively responsible experience in office management, administrative support and financial services. Highly organized and detail-oriented executive with strong interpersonal skills with a focus on detail and customer satisfaction. Strong relationship builder, able to quickly establish rapport with peers and clients.
Meticulous attention to detail
Dedicated team player
Increased office organization by developing more efficient filing system and customer database protocols. Implementation of product-awareness program contributing to 72 % saving to the company. Developed and implemented Rayco's first employee manual outlining all proper business procedures and office policies. Successfully managed with excellence, the process of staffing and capacity planning at JP Morgan Chase.
account management, accounts payable, administrative, balance, bank reconciliations, budget, business solutions, capacity planning, Credit, client, clients, customer-satisfaction, database, expense reports, filing, financial, analyzing financial data, Financial Management, focus, graphics, inventory levels, legal, Lotus Notes, marketing, market, marketing materials, Access, Excel, Microsoft Office, office, Outlook, PowerPoint, Microsoft Project, Word, Oracle, payroll, Quality, QuickBooks, Quicken, staffing, tables, user support, underwriting
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