Seeking a challenging career which will utilize my skills, abilities, and education.
Highlights
Customer service-focused
Debt and credit management
Analytical
Meticulous attention to detail
Complex problem solving
Superior research skills
MS Office Suite
Risk management assessor
Accomplishments
Recognized Jan. 2013, ranked #8 in nation out of 300.
Consistently exceeded goals in monthly metrics; provided timely and accurate results without sacrificing quality of work..
Mentored newer analysts with opportunities..
Achieved K performer award 100 percent metric two months in a row in regulations.
Experience
Senior Credit Analyst07/2012 to 07/2013Bank of AmericaPhoenix, AZ
Reviewed financial statements of savings and investments for assessment of overall credit risk.
Informed customers of additional loan products and.solutions.
Evaluated applicants' financial status, credit reports to determine feasibility of granting loan.
Credit Analyst06/2010 to 07/2011JP Morgan ChaseTempe, AZ
Developed by phone additional aspects of credit application process and request of supporting financial documents.
Built customer loyalty by placing follow-up calls for customers who reported product issues and escalations.
Ability to develop details of consumer and commercial income to establish loan amount.
Exceeded efficiency goal in first month increasing overall team performance.
Credit Analyst05/2008 to 09/2009Barclays BankWilmington, DE
Compared liquidity, profitability, credit history and bank statements to determine profitability and risk of client.
Displayed courtesy and strong interpersonal skills with all customer interactions.
Incorporated decisions that balance both Risk and Profit by asking relevant financial questions.
Executed result oriented behavior and flexibility to change in fast moving environment.
Senior Credit Analyst02/2007 to 05/2008Bank of AmericaWilmington, DE
Applied judgmental lending practices to approve credit line increases while mitigating risk.
Ability to make swift, sound judgment in ambiguous situations.
Assisted in commercial underwriting task force preparing reports that include (Debt to income calculations, investment statements, liabilities, and w2 information).
Generated high level of new business in mortgage and card products in effort to grow business.
Remained informed on legal, compliance and market-risk-related updates.
