Experienced, Loss Prevention Professional with extensive success in Corporate, Regional and District Loss Prevention and Safety Management for nationwide chains. Proficient at internal auditing, data analysis, criminal investigations, interviewing/interrogation, risk management strategies and inventory shrink reduction. Bachelor of Science degree in Criminal Justice.
Directs the Loss Prevention programs for over 160 locations across the United States.
Conduct regular Financial and Operation audits for compliance of policy and procedures.
Develop action plans to address deficiencies and implementation of best practices.
Review and analyze shrink performance, manages shrink reduction strategy: identify associate behaviors and/or operational issues through exception based reporting.
Develops staff through coaching, providing performance feedback, providing effective performance assessments and establishing performance and development plans.
Assists with the development and implementation of various Asset Protection/Operations programs including Store Shrinkage program, Physical Security programs, Audit/Training programs for field, Policy and Procedure compliance.
Assumes the lead investigative role for all situations of known or suspected internal/external dishonesty or other illegal activities.
Develops cross-functional relationships throughout the company including Senior Management, Human Resources, Finance and Operations to ensure compliance with Asset Protection initiatives.
Drive store-level awareness of theft and fraud techniques as well as prevention tools/resources to mitigate future impact and loss.
Created mulJessicaedia presentations including video presentations for enhanced understanding.
Obtained documents, clearances, certificates and approvals from local, state and federal agencies.
2010 to 2013
Regional Loss Prevention ManagerThe Tjx Companies, Inc. – Buford, GA,
Achieved a top 2 ranking across key performance indicators (KPI) spanning audit scores, inventory shrink results, controllable expenses, bad debt, over /short cash, worker's compensation claims, employee theft, and shoplifting cases. Assumes the lead investigative role for all situations of known or suspected internal/external dishonesty or other illegal activities.
Performed store operation, loss prevention and safety audits, as well as provided formal training to store management and hourly associates.
Implement, coordinate and manage all aspects of the Loss Prevention programs including shrink reduction action plans, security of facility, and risk management programs.
Collaborated between Corporate Loss Prevention, Human Resources, and Operational Managers to identify and resolve security risks and vulnerabilities.
Served as principal liaison to local, state, and federal law enforcement agencies.
Analyze key metrics to identify potential operational deficiencies and financial risks by store and district.
Direct physical inventory preparation, execution and variance research processes.
1998 to 2009
District Loss Prevention ManagerOffice Depot – City, STATE,
Achieved a top 5 ranking across key performance indicators (KPI) spanning audit scores, inventory shrink results, controllable expenses, bad debt, over /short cash, worker's compensation claims, employee theft, and shoplifting cases.
Traveled extensively throughout the district to perform store operational, loss prevention and safety audits as well as provide formal training to store management and loss prevention staff.
Integral participant in the development, management, and update of the operational audit program, serving on the annual Operational Audit Revision Committee.
Skillfully investigated internal and external thefts reported and discovered from a wide range of sources, including confidential sources, the tip hot line, cycle counts, P&L reports, and point-of-sale (POS) exception reports, collecting the key information and evidence necessary for recovery/restitution, employee termination, and criminal prosecution; leveraged superior interviewing and interrogation skills to maintain an 11-year record of investigation with no negative litigation resulting.
Directed annual store inventories and provided on-site inventory process supervision; partnered with store management to develop action plans to improve inventory results.
Education
Expected in
Bachelor of Science: Criminal Justice University Of Nebraska - Omaha, NE, GPA:
Additional Information
W-Z Certified Forensic Interviewer
W-Z Advanced Interview and Interrogation Techniques
W-Z Interview and Interrogation Techniques
W-Z Telephone Interviewing
Reid and Associates: Advanced Criminal Interview & Interrogation Techniques
Loss Prevention Professionals, Midwest Region Loss Prevention Association, National Organized Crime Professionals, Aspect Loss Prevention Software User Forum, CCTV Video Surveillance
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School Attended
University Of Nebraska
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Senior Corporate Investigator and Internal Auditor
