A division of United Healthcare, Inc.) (Multiple Positions)
Supported client needs through electronic data interface
Served as a liaison to clients and assisted with daily transfer of data via electronic media
Oversaw and directed the development of a national Workers' Comp PPO
Supervised a staff of 9 in network management, responsible for credentialing, data managment and execution of PPO contracts with providers.
Negotiated with providers and provided guidance on language/rate requests.
Developed national ancillary PPO network for workers' comp clients
RFP Response Management. Developed and responded to business development requests, serving as the corporate liaison for RFP responses
Marketing/Communications Coordinator10/1990 － 07/1991HCA Southern Hills Medical CenterNashville, Tennessee
Developed marketing programs and materials and worked with physicians to expand community visibility
Responsible for new business development projects & promotions management
Served as the facilities public relations spokesperson responding to media requests for information
Assistant Director, Provider Relations06/1989 － 10/1990Nashville Memorial HospitalMadison, Tennessee
Facility marketing and public relations, newsletters and sales initiatives.
Physician group public relations & program marketing
Community relations liaison
Master of Science:University of St. Francis - Health Services AdministrationJoliet, Illinois, USMay 2004 Master of Science Health Services Administration University of St. Francis Joliet, Illinois
Bachelor of Arts:Eastern Illinois University - JournalismCharleston, Illinois, USMay 1987 Bachelor of Arts Journalism, Speech Communication, and Political Science Eastern Illinois University Charleston, Illinois Community Activities & Memberships: Tennessee Medical Group Managers Association (TNMGMA) Middle Tennessee Healthcare Executives (MTHEA) Madison Kiwanis Club Nashville Kidney Association, Volunteer March of Dimes, Volunteer
The Goddard SchoolParent Advisory Committee, The Goddard School
Tennessee Medical Group Managers Association (TNMGMA)
Managed Care, Operations, Contracts, A/r, Claims, Medicare, Clients, Databases, Liaison, Billing, Financial Analysis, Marketing, Data Management, Project Management, Business Development, Cms, Content Management System, Leads, Project Manager, Project Coordinator, Recruiter, Rfp, Budget, Budget Preparation, Public Relations, Trade Show, Edi, Mental Health, Healthcare, Recruitment, Forecasting, Increase, Proposals, Strategic Marketing, And Sales, Assistant Director, Community Relations, Sales, Network Operations, Associate, Data Analysis, Marketing Analysis, Outpatient, And Marketing, Geriatric, Marketing Plan, New Business Development, Educational Programs, Access, Database, Database Management, Excel, Leadership Development, Microsoft Excel, Pmp, Strategic Planning, Training