SENIOR COMMUNITY SERVICE EMPLOYMENT PRGRM--SERVICE ASSIGNEE
I am seeking employment in an administrative capacity as a Production Project Budget Analyst (or Assistant). Skills I bring to this situation are the following:
Excellent Customer Service skills such as greeting potential customers (clients) and determining their needs, welcoming the customer, seating in an office environment or in an agency environment.
Ensuring that the customer (clients)has no problem in finding or understanding the selection process whether that be reading through a list of client services, understanding the range and selection of items for consideration or review.
Following up on the initial customer (client) contact with phone service where there are problems or exchanges are necessary or where there is the need for clarity where agency policy or services is concerned.
Diligent and cautious use of forecasting knowledge to build monthly presentation packages for management review with current budget integration activity noted, narrative justifications for material variances from forecasted cumulative budget integration activity, and future budget integrattion forecast data for management planning in group situations.
MS Office Suite
Senior Community Service Employment Prgrm--Service Assignee10/2012
to 03/2013 AARP Foundation (Greenwood Food Bank) – Seattle,
Phone: (206) 624-6698.
Helped with the unloading of pallets from Food Lifeline Program and Northwest Harvest Program
Personally assisted with individual food donations, providing a donor slip to the individual
Stacked canned, boxed, and packaged food items into boxes for sorting by volunteers and then transferred sorted boxed to bin crates for easy selection based on the categories of beans, canned meats, soups, etc.
light janitorial duties as assigned
GS-11/Step 5 560 Series Budget Analyst and 346 Series Program Management Analyst03/1987
to 04/1996 The San Antonio Air Logistics Agency (USAF) – Kelly Air Force Base,
Texas · Of Noteworthiness, Kelly Air Force Base closed its doors in June of 2001. Contact the National Civilian Personnel Management Center-Annex in St. Louis Missouri for verification of my 971 File (Civilain Personnel Records)
Research historic budget/cost data
Compile data to provide forecast/planning information for management
Prepare budget integration activity totals and compare to monthly goals for integration activity
Monitor and track budget integration on a weekly, monthly, and quarterly basis as needed. Compose “Point Papers” for management reviews
Provide information (verbally effective) in person and by telephone with respect to policy and procedure
Act as office focal and consolidation point for briefing packages (often helping with chart preparation and narratives before consolidating the briefing package in total)
Provide formal classroom instruction as well as on-the-job support for lower division office level focal points for work on assignments sent from Headquarters or front office
Taxpayer Service Representative I09/1984
to 02/1985 Texas State Comptroller of Public Accounts--Dallas Central Field Office (now closed) – 111 E.17th Street,
Austin Texas 78701
Greeting potential customers (clients) and determining their needs welcoming the customer, seating his/her party at the counter in an office environment
Ensuring that the customer (clients)has no problem in finding or understanding the selection process where information brochures or policy statements are concerned, ensuring that there is understanding where the services available from the agency is concerned.
Following up on the initial customer (client) contact with phone service where there are problems or where there is the need for clarity where agency policy or services is concerned.
to 05/1999 Alliance Data Corporation – 13526 Nacogdoches Road,
San Antonio 78217
Open and process mail using high-speed electronic mail handling equipment (preparing it for analysis and review by administrative staff
"Key" (numeric data entry) checks into the system at the minimal rate of 9,000 nkph with 99.6 % accuracy
MBA: General Business 1981Trinity University-
Texas 78201General Business
BA: Business Administration1 1980Trinity University-
Inducted in Sigma Iota Epsilon (National Management Honor Fraternity in 1980 ... There are chapters at the Kellogg School and the US Naval Academy)
Inducted into Alpha Chi National Honor Society in November of 1979 (It's now 92 years old ... see "Handbook of Greek Societies" for chapter details)
Board of Trustees Scholar (1979)
Judiciary Board Member (1979-80)
President of Bleacher Bums Athletic Support Club (1979-80)
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Companies Worked For:
AARP Foundation (Greenwood Food Bank)
The San Antonio Air Logistics Agency (USAF)
Texas State Comptroller of Public Accounts--Dallas Central Field Office (now closed)
Alliance Data Corporation
Job Titles Held:
Senior Community Service Employment Prgrm--Service Assignee
GS-11/Step 5 560 Series Budget Analyst and 346 Series Program Management Analyst
Taxpayer Service Representative I
MBA : General Business 1981 BA : Business Administration 1 1980
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