In My experiences in property management industry. I have been fortunate enough to work in a large variety of markets. From senior living, to A+ luxury, manufactured housing, multi family, single family, affordable, rural development. And I plan to continue to grow in this industry. Taking every opportunity to learn and develope not only self, but every team I share a common goal with. Setting the bar high, surpassing every standard along the way.
Dedicated Leader with more than 13 years overseeing diversified portfolio of commercial, residential, State owned properties. Maintained continual oversight of facilities totaling approximately 2500 units. Easily takes on large-scale management roles while providing meticulous monitoring of building success and safety.
Skills
Highly Proficient
Customer Focus & Orientation November 2014
Communication Yardi Bookkeeping
Organization Microsoft Office Suite Marketing and Market Analysis
Problem-Solving CRM Software Fundraising and Event Planning
Multitasking Sales and Accounting
Business Development Management Experience in Multiple Areas
Payable and Receivable Accounts Multi-Line Policy Writing
Section 8, LIHTC, and Fair Housing Regulations Financial Report Writing
Daily Operations Management
Tenant and Eviction Laws
Financial Budgeting and Reporting
Income and Expense Management
Interior Renovations
Community Marketing
Policy Administration
Maintenance Oversight
Codes Compliance
Operations Management
Property Service Contract Administration
Vacancy Marketing
Operating Cost Tracking
Legal Issue Resolution
Violation Resolution
Performance Assessment
Contract Negotiation
Complaints Investigation
Dispute Handling
Budget Preparation
Administrative Leadership
Financial Reporting
Construction Project Oversight
Local and State Laws
Client Relations
Grounds and Facility Inspection
Decision Making
Disturbance Handling
Team Training
OneSite, Yardi, LRO and MRI Programs
MS Office Suite
Experience
08/2022 to Current
Senior Community ManagerRelay Resources – Psu Kmc Building - Portland, OR,
Recruiting
Training
Team building
Resident issues
Vendor relations
Procurement
Asset Management
Budget planning
Budget implantation
Variance reporting
Marketing
Coordinate resident events
Organic marketing
Social media organizer
Used communication, negotiation and problem-solving skills to settle neighborhood disputes.
Performed regular inspections on buildings, common areas and vacant units, identifying necessary repairs.
Boosted tenant retention by addressing issues to achieve speedy resolution.
Recommended property improvements based on detailed evaluations of current property conditions.
Supported senior leadership by delivering annual budget and monthly variance reports for corrective action planning.
Drove facility growth and increased resident morale by planning special activities.
Mitigated regulatory risks by conducting pre- and post-rental unit inspections to determine applicable charges for damages and market readiness.
Drove tenant feedback to deliver information to management for corrective action.
Improved NOI through rent growth and expense management.
Met with clients to negotiate management and service contracts.
Compiled and conveyed operational and financial data to regional manager.
Cultivated rapport with clients to meet expectations for high-end event space rentals.
Assisted owners with analyzing complex real estate documents and loan agreements.
Directed collection of insurance premiums, taxes and incurred operating expenses.
Negotiated rates and prepared documents such as communization, pooling and production sharing agreements.
08/2021 to Current
Communities DirectorMicrosoft Corporation – Sunnyvale, CA,
Manage and maintain 600 residential units and 6 commercial spaces
01/2021 to 04/2021
Affordable Community DirectorMillennia Housing Management, Ltd – City, STATE,
As the affordable Community Director, I managed and performed all AR/IR certifications for all
residents
This community serves as a dual subsidy property
Providing housing for both seniors 55+ and or
persons with disabilities
As well as true section 8 residents
I managed all the property daily schedules
While supervising all maintenance and housekeeping staff members
Creating and facilitating 100 percent
occupancy at all times
Present for all MOR/Reac audits
One site/Minc/Real page
08/2020 to 01/2021
Community DirectorInvestment Group – City, STATE,
As Community Director 1062 unit market rate project
I deliver oversight to all resident managers,
maintenance supervisor, assistant maintenance supervisor, all maintenance technicians
Directly managing
30+ individuals
Ensuring the project achieves and remains at 100 percent occupancy rate at all times.
Education and Training
Expected in 05/1997 to to
Associate Diversified Business: Accounting And Business Management Tri-Rivers Community College - Marion, OH, GPA:
Expected in to to
High School Diploma: Highland High School - Sparta, OH GPA:
Additional Information
Certifications and Licenses
, Life, Health, and Accidental Insurance Present
Dual License in the states of Ohio and Kentucky
Insurance License Present
Assessments
Verbal Communication April 2020
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