senior clinical research coordinator resume example with 20+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
:
Professional Summary
Focused Clinical Research Coordinator well-versed in study protocols, standard operating procedures and general trial oversight. Excellent problem-solving abilities with a detail-oriented nature. Ready to bring twenty years of related experience to a challenging new role.
Skills
Medication dispensing
Informed consent
Research SOPs understanding
Trial management
Study protocols
Good Clinical Practices
Schedule Coordination
Organization and Time management
Leadership
Good listening skills
Data management
EDC, CTMS, IVRS, IWRS, and EMR software proficiency
Work History
Senior Clinical Research Coordinator, 09/2003 - Current Massachusetts General Hospital – Charlestown, MA,
Collected data and followed research protocols, operations manuals and eDC requirements.
Screened patient records, databases and physician referrals to identify prospective candidates for research studies.
Participated in initiation visits and investigator meetings, implementing trials in accordance with study timelines and budgets.
Collected, evaluated and modeled collected data.
Maintained compliance with protocols covering patient care and clinical trial operations.
Gathered, processed and shipped lab specimens.
Coordinated clinical trials focused on disorders such as renal, colon, pancreatic and melanoma.
Followed informed consent processes and maintained records.
Worked with principal investigator and sponsors to facilitate daily trial activities and comply with research protocols.
Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Facilitate monitor visits, COV's, Sponsor Audits and FDA audits
Adhere to SOP's, GCP, HIPPA, and ICH guidelines
Have held several positions with Texas Oncology including data management specialist, Data Coordinator III, and Sr. CRC
CCRP certified with SOCRA since 2016
Registration Coordinator, 03/2003 - 08/2003 Methodist Health System – Grand Prairie, TX,
Obtained updated contact information from all subjects and verified data for accuracy.
Responsible for medical record maintenance and front office record keeping procedures. Maintains patient files, records and other information; files all incoming patient record documents in designated location in patient records.
Create new charts for patients according to specifications, pull charts for appointments, forms when necessary, check charts for neatness and completeness.
Copies medical records for release and appropriately documents their release following proper policy and procedures.
Responsible for directing all incoming mail.
Advises patient of any insurance authorization and referral requirements. Ensures timely transfer of registration information to ensure financial clearance and appropriate reimbursement.
Responsible for front end billing operations and cash management.
Advises patients of their financial policy. Collect payments and co-pays, deductibles and communicates/counsels patients, collect on outstanding patient balances at time of service. Enters charges into system. Issues systems generated receipts for money collected at time of service. Follows guidelines for payment plans on outstanding balances.
Responsible for closing cash drawer at end of day.
Answers high volume of incoming calls promptly, courteously, and ensuring outstanding customer service at all times.
Conveys messages, coordinates provider and patient schedules and other related information to others as appropriate to maintain effective working relationships in delivery of patient care.
Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Arranged corporate and office conferences for company employees and guests.
Managed office operations while scheduling appointments for department managers.
Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
Coordinated special projects and managed schedules.
Maintained computer and physical filing systems.
Organized transportation and food program for our day time outpatient program
Physician and Counselor billing
Secretary II , 11/1995 - 11/1999 Baptist Health – Bismarck Drive, AR,
Answered multi-line phone system and greeted callers enthusiastically.
Organized envelopes, postage and mail correspondence for staff and management, maintaining postage meter and coordinating with delivery and courier services.
Handled daily scheduling tasks and provided administrative support for entire department.
Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
Provided clerical support to company employees by copying, faxing and filing documents.
Maintained office supplies inventory by checking stock and ordering new supplies as needed.
Entered data into software system and updated customer contacts with information to keep records current.
Was also and Audit clerk for 2 years. Where I contacted physicians in Oncology to see who they wanted to present at tumor conference.
Prepared tumor board conference's.
Education
No Degree: Business Management, Expected in - Dallas County Community College - Dallas, TX, GPA: Status -
Medical Assistant: , Expected in 02/1992 - Concord Career Center - Dallas, TX, GPA: Status -
High School Diploma: , Expected in 05/1989 - Garland High School - Garland, TX GPA: Status -
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