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SENIOR CLIENT PARTNER Resume Example

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Brendan
O'Neill
Professional Summary

Performance-oriented Sales Leader offering exceptional record of achievement over 15-year career. Tenacious manager with strategic and analytical approach to solving problems, bringing in customers and accomplishing profit targets. Talented in identifying and capitalizing on emerging market trends and revenue opportunities. Proven success in leadership, operational excellence and organizational development with keen understanding of elements of HR and L&D business. Recognized for inspiring both peers and team members to excel and encouraging creative work environments.

Skills
  • Coaching and mentoring
  • Sales presentations
  • Solution selling
  • Strategic account development
  • B to B sales
  • Negotiation Skills
  • Project Management
Technical Skills
  • Salesforce.com, proprietary CRM systems, API feeds
  • Word, Excel, Powerpoint, Outlook, Outreach.io, Keynote
  • Proficient in digital audio editing such as Traktor and Adobe Audition
Education
Michigan State UniversityEast Lansing, MI2004Bachelor of Arts: English
Hobbies

CHIRP Radio (Chicago Independent Radio Project; CHIRPRadio.org / WCXP-LP, 107.1 FM). On-Air DJ, member of invitation-only Programming Committee, former CHIRP Record Fair co-coordinator.

Work History
The Second City Inc.- SENIOR CLIENT PARTNER
Chicago, IL05/2018 - Current
  • Consulted with F1000 organizations to recommend creative solutions facilitated by Second City Works, the B2B arm of the famed Second City Theater
  • Sold primarily to C- and SVP- levels in HR, Marketing, Learning & Development and Training; both domestically and internationally, including organizations on 5 continents
  • Partnered with high profile brands such as Arianna Huffington's Thrive Global to create company-wide sales strategy for co-branded digital and on-demand content
  • Well-versed in selling both live content and digital video libraries for clients' professional development and ethics & compliance efforts
  • Cross-sold into existing F500 accounts; in 2019, upsold $300,000+ from current clients YOY
  • Exceeded sales quotas and increased profitability through cross selling, effective sales strategy and business planning, ending 2019 at 140% of quota
  • Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers driving company profits
  • Increased sales volume by expanding product line to new clients, including remote corporate e-learning and seminars
  • Attracted new clientele and developed customer relationships by hosting product-focused events representing Second City at conferences, fundraisers and networking events
CareerBuilder.Com- GLOBAL SOLUTIONS ARCHITECT - WORKFORCE ANALYTICS
Chicago , IL03/2013 - 05/2018
  • Integrated labor market data into accounts from various acquisitions and solutions within CareerBuilder, specifically EMSI's (Economic Modeling Specialists International) Talent Market Analyst labor market projection SaaS tool.
  • Worked with internal sales representatives to train on workforce analytics tools.
  • Presented workforce analytics and workforce data solutions via phone, face-to-face appointments, conferences and networking events exceeded company set KPI's (30 appointments/month for both new and existing accounts)
  • Managed strategic relationship between sales representatives and CareerBuilder's data analysis team, both pre- and post-sale.
  • Present final deliverable with sales representative when projects are completed.
  • Train and demonstrate various proprietary workforce analytics SaaS tools.
  • Extensive knowledge of governmental coding for industry data, occupation data and educational program data.
  • Ended 2017 at 109% of sales goal ($4.9m of $4.5m quota).
  • Teached sales representatives workforce analytics solutions throughout internal training process.
  • Regular communication with VPs/C-Levels within organization.
  • Conveyed ideas clearly and tailors communication style to both non-technical and technical audiences.
  • Member of CareerBuilder's Speakers Bureau as approved talent to speak at industry events and conferences
CareerBuilder.Com- SENIOR ACCOUNT EXECUTIVE / MAJOR ACCOUNT EXECUTIVE
Chicago , IL01/2009 - 03/2013
  • Managed and grew existing book of business ($1.75 million) for a leading recruiting solution firm
  • Consulted clients at C/VP levels regarding account performance and ROI while continuously prospecting new business
  • Presented consultative solutions that require an understanding of each client's business, staffing needs, and budget while evaluating current practices and long term goals
  • Offered data and key analytics that helped clients understand the current market
  • At 112% of goal in March 2013 before moving into Solution Architect role
  • Promoted to Major Account Executive (2013)
  • Achieved 110% of goal (2012)
  • Achieved 112% of goal (2011)
  • Grew accounts over a two year period from $800,000 to $1.3 million
CareerBuilder.Com- DIRECTOR OF CLIENT SERVICES
Chicago , IL01/2007 - 01/2009
  • Supported field offices across the U.S. in marketing non-core products by analyzing and presenting data that helped clients make strategic decisions
  • Interacted with clients on regular basis to quickly alleviate issues and provide project updates
  • Followed up with clients post-sales to gauge their satisfaction and drive new opportunities
  • Developed ability to calculate and demonstrate ROI to clients by designing metrics to support customer and market-driven culture to address client priorities
  • Instructed field teams in product knowledge and sales skills
  • Demonstrated technical services (CRM, online advertising) and how they bring value to clients
  • Led boot camp style training at field office and trained internal clients that ranged from executives to administrative staff
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Resume Overview

Companies Worked For:

  • The Second City Inc.
  • CareerBuilder.Com

School Attended

  • Michigan State University

Job Titles Held:

  • SENIOR CLIENT PARTNER
  • GLOBAL SOLUTIONS ARCHITECT - WORKFORCE ANALYTICS
  • SENIOR ACCOUNT EXECUTIVE / MAJOR ACCOUNT EXECUTIVE
  • DIRECTOR OF CLIENT SERVICES

Degrees

  • Bachelor of Arts : English

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