Senior Client Partner Resume Example

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,

Analytical and action-oriented people and culture leader with over 15 years experience designing and implementing HR, talent, change management programs. I've helped organizations successfully execute mergers, acquisitions, cost reductions, restructurings, and digital transformations. My industry experience includes computer software, computer hardware, technology services, financial services, manufacturing, transportation, and energy.

  • Business development
  • Change management
  • Consultative and relationship selling
  • Cross-functional team leadership
  • Key account development
  • Organizational development
  • Project management
  • Strategic selling
  • Talent management
03/2019 to 04/2020 SENIOR CLIENT PARTNER Korn/Ferry International | Morris Plains, NJ,
  • Created a leadership development and coaching program that helped a $500M insurance company successfully execute a digital transformation.
  • Grew three major accounts by expanding client relationships and cross-selling organization strategy consulting services and products.
  • Improved HRBP strategic planning and consulting skills at a Fortune Global 500 automotive supplier by designing and delivering a workforce planning simulation training.
  • Increased sales of Diversity & Inclusion projects 15% by creating and presenting a consulting method and toolkit for structural inclusion projects.
  • Improved Korn Ferry’s employee engagement 11% by leading a team that conducted engagement surveys, designed learning curriculums, and delivered training and mentoring programs to over 350 people across six states.
  • Expanded Korn Ferry's product offering by partnering with product development to create a technical and professional skills assessment for digital, cloud, and agile roles.
11/2010 to 02/2019 SENIOR MANAGER Sp Plus Corporation | Portland, ME,
  • Increased sales of talent strategy consulting services 25% by leading a team that redesigned Deloitte's consulting method and toolkit, provided sales support to account managers, and trained consulting practitioners.
  • Successfully completed the merger of a $22B and $9B energy company on-time and on-budget by training over 3,500 people to use the new company's financial processes and systems.
  • Improved employee experience at a Fortune 100 manufacturer by defining customer personas and journey maps, identifying employee pain points, and designing and testing HR system and process changes.
  • Reduced severe incidents and compliance violations at a $100B global agriculture and consumer products company by leading a team that streamlined environmental, health, and safety processes, organization structure, and decision rights.
  • Helped the CIO at a Fortune 500 transportation company save $20M by reorganizing the IT function, consolidating redundant roles and responsibilities, and creating scaled agile teams.
  • Successfully integrated a $4B acquisition on-time and on-budget by training more than 1,500 people at the acquired company to use the acquirer's financial processes and systems.
  • Assisted Chief Procurement Officer with a procurement transformation by assessing his organization's culture, identifying cultural barriers to his business strategy, and implementing culture change programs.
01/2006 to 09/2010 PRINCIPAL CONSULTANT Thomson Reuters Corporation | Chattanooga, TN,
  • Helped CIO at a $30B healthcare insurance company save over $1.5M on consulting fees by designing and staffing an enterprise architecture function.
  • Improved candidate quality and the number of candidates for the Board of Directors at a Non-Profit Organization by defining board roles and responsibilities, restructuring the board, and developing a board recruitment strategy.
  • Reduced sales and administrative time 25% by defining business requirements and then researching, selecting, and implementing SaaS software.
Education and Training
Expected in Master of Business Administration (MBA) | Strategy, Analytical Consulting, Marketing NORTHWESTERN UNIVERSITY, KELLOGG SCHOOL OF MANAGEMENT, Evanston, IL GPA:
Dean’s List
Expected in Bachelor of Arts (BA) | Psychology LAKE FOREST COLLEGE, Lake Forest, IL GPA:

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Senior Client Partner