Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Strong communication and organizations skills with over 5 years' experience in the sales industry and banking business. Quick learner and adapts to fast paced environments. Very sociable with customers and team members. Able to build strong relationships with customers and management. Over the years, I have gained great leadership skills and team building by setting up meetings to either train new material, or by bringing culture and dedication to the workplace.
  • Available for evening and weekend shifts
  • Cheerful and energetic
  • Organized and meticulous
  • Excellent time management
  • Dependable
  • Flexible schedule
  • Team leadership
07/2017 to Current Senior Client Engagement Specialist A.M. Best | Oldwick, NJ,
  • Motivate Peers by playing engaging games.
  • Time management.
  • Multi task projects.
  • Provide department updates and feedback to team members.
  • Phone quality in all platforms.
  • Set-up team bonding activities and meetings.
  • Help with individual and team goals.
  • Goal oriented Accomplishments.
  • Promoted to to Senior CES within a year.
  • QA scores good or above.
03/2016 to 07/2017 Client Engagement Specialist Abnb Federal Credit Union | Norfolk, VA,
  • Provide quality experience for potential buyers/seller with real estate agents.
  • Communicate updated SOP's or any necessary training.
  • Team bonding- PACOPOLY, PACtionary- PAC N' Fued.
  • Knowledgeable in workable platforms: Lender, Premier Broker, Alex Grace.
  • Achieve necessary goals.
  • Shadowed multiple departments Accomplishments.
  • Recognition call.
  • Received a raise after 1 year.
12/2014 to 03/2016 Branch Supervisor City Of Ballwin | Ellisville, MO,
  • Manage teller line.
  • Open accounts.
  • Manage daily schedules.
  • Teach product selling/knowledge.
  • Setup meetings.
  • Collect Mortgage referrals Accomplishments.
  • Promoted 8 months into job.
  • Best account sells 3 months in a row.
  • Perfect balance.
  • Supervisor training.
  • Customer building training.
  • Sales and marketing training.
07/2014 to 12/2014 Babysitter | City, STATE,
  • Watch kids Mon-Friday.
  • Help with homework.
  • After school Activities Accomplishments Patience, organized, since of urgency.
02/2013 to 05/2014 Customer Service Rep. *Cashier Kentucky Fried Chicken | City, STATE,
  • Packer/Stocker.
  • Main Opener.
  • Main closer.
  • Balance cash drawers at end of night Accomplishments.
  • Employee of the year 2013.
  • Top sales organizer.
Education and Training
Expected in 2014 High School Diploma | Sheridan High School, Sheridan, CO GPA:
School summary After school programs: Basketball, Volleyball, and Soccer. One class ahead in English and math. Maintained mid high GPA in my junior and senior year.
Balance, English, meetings, organizer, quality, QA, real estate, SOP, Supervisor, Phone, Time management
  • Sales Software:
  • Desktop Publishing Software: Xcel, PowerPoint, Word

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School Attended

  • Sheridan High School

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  • Senior Client Engagement Specialist
  • Client Engagement Specialist
  • Branch Supervisor
  • Babysitter
  • Customer Service Rep. *Cashier


  • High School Diploma

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