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Senior Claims Adjuster Resume Example

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SENIOR CLAIMS ADJUSTER
Summary

I was an insurance adjuster for most of my career. My most interesting experience occurred when I was employed between 1991 and 2002 when I was a Negotiator with the Manville Personal Injury Settlement Trust. Towards the year 2000 ,the company became the Claims Resolution Management Company. The objective was to settle thousands of asbestos related injuries that was caused by inhalation of asbestos fibers by claimants and their families around the country.

Otherwise, My career generally entailed the following:

  • Dynamic insurance professional
  • Self-motivated and customer-focused.
  • Meticulous Claims Investigator effective at collecting and analyzing data used to devise fair and cost-effective settlements.
  • Insurance adjuster excelling at working with individuals from diverse cultural and socioeconomic backgrounds.
  • Personable and resolution-focused.
Highlights
  • Property adjusting
  • Medical terminology specialist
  • Litigation resolution
  • Asbestos claims
  • Report writing
  • Team player
  • Interviewing techniques
  • Strong interpersonal and communication skills
  • Self-directed
  • Analytical
  • Decisive
Accomplishments

Named “Employee of the Month” in May 2010 for excellence in service as I had built a solid line of communication with the Montgomery County Police.

Experience
Senior Claims Adjuster
August 2007 to July 2011 Gallagher Bassett Insurance Service － Rockville, Maryland

The Company had a contract to handle the claims for the Montgomery County Self Insurance Program. My duties included handling the more difficult property/casualty claims from serious bodily injury to Professional Liability.

  • Reduced loss ratios through fair and prompt processing of claims.
  • Obtained relevant evidence and information regarding suspicious claims.
  • Coordinated with law enforcement and testified at criminal proceedings.
  • Interviewed claimants, medical specialists and employers to determine pertinent claim information.
  • Identified and collected evidence and determined its value to a specific claim.Conducted interviews, gathered detailed information and completed field investigations.Conducted interviews, gathered detailed information and completed field investigations.
  • Conducted interviews, gathered detailed information and completed field investigations.
  • Mentored 3 new members of the claim staff.
  • Contacted injured parties and legal representatives to negotiate final settlements for claims.
Senior Claims Adjuster
October 2002 to August 2007 Nationwide Insurance Company － Rockville, Maryland

The vast majority fo the claims involved automobile liability claims. this included the following:

  • Obtained relevant evidence and information regarding suspicious claims.
  • Interviewed claimants, medical specialists and employers to determine pertinent claim information.
  • Conducted interviews, gathered detailed information and completed field investigations.
  • Reduced loss ratios through fair and prompt processing of claims.
  • Identified and collected evidence and determined its value to a specific claim.
  • Contacted injured parties and legal representatives to negotiate final settlements for claims.
Education
Bachelor of Arts : History Christian Brothers University － Memphis, Tennessee
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Resume Overview

Companies Worked For:

  • Gallagher Bassett Insurance Service
  • Nationwide Insurance Company

School Attended

  • Christian Brothers University

Job Titles Held:

  • Senior Claims Adjuster

Degrees

  • Bachelor of Arts : History

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