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Senior Care Manager in Clinical Care Management Resume Example

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SENIOR CARE MANAGER IN CLINICAL CARE MANAGEMENT
Summary

Dedicated nurse passionate about helping others live fulfilling lives by providing personal assistance and care in managing various health-related conditions. Knowledgeable about providing nursing care and resources to help promote wellness. Well-organized and compassionate with good relationship-building abilities. Adaptable and driven with strong work ethic and ability to thrive in team-based or individually motivated settings. Proactive leader with strengths in communication and collaboration. Adept at managing concurrent objectives to promote efficiency and influence positive outcomes.

Skills
  • Organization
  • Prioritization
  • Effective communication
  • Educator
  • Patient advocate
  • Time management
  • Listening
  • Professionalism
  • Attention to detail
  • Critical thinking
  • Compassion
  • Cultural diversity and inclusion
Experience
December 2008 to Current
Atrium Health StanlyAlbemarle, NCSenior Care Manager in Clinical Care Management
  • Performs patient assessments with collection of data pertinent to the patients health or the situation.
  • Analyzes the assessment data to determine actual or potential diagnoses, problems, and issues.
  • Identifies expected outcomes for a plan individualized to the patient or the situation.
  • Develops a plan that prescribes strategies to attain expected, measurable outcomes.
  • Implements the identified plan, coordinates care delivery, and employs strategies to promote health and a safe environment.
  • Delegates elements of care to appropriate healthcare workers in accordance with any applicable legal or policy parameters or principles.
  • Evaluates progress toward attainment of goals and outcomes.
  • Practices in a manner that is congruent with cultural diversity and inclusion principles.
  • Communicates effectively in all areas of practice and with multi-interdisciplinary team.
  • Collaborates with patients/families and other key agencies/facilities in the conduct of nursing practice.
  • Participates in bedside rounds with physicians, nurses, patients and families.
  • Demonstrates leadership in the professional practice setting and the profession.
  • Seeks knowledge and competence that reflects current nursing practice and promotes futuristic thinking.
  • Utilizes appropriate resources to plan, provide, and sustain evidence-based nursing services that are safe, effective, and fiscally responsible.
  • Practices in an environmentally safe and healthy manner.
  • Practices ethically.
  • Protects patient information by adhering to strict confidentiality standards.
  • Handles crisis situations with exceptional tact, enacting best possible interventions for service and support.
  • Enforces compliance with local, state, and federal healthcare regulations, including Medicare and Medicaid requirements, HIPAA and OSHA.
  • Interacts with patients, asked appropriate questions and listened carefully to deliver high level of clinical care.
  • Employs active listening and interpersonal talents to effectively interact with various individuals, including physicians, patients and fellow employees.
  • Participates in interviews for new applicants and make recommendations for new hires.
  • Preceptor for new employees.
November 1998 to December 2008
Stanly Regional Medical CenterAlbemarle, NCCharge Nurse, Med/Surgical/Pediatrics
  • Provided professional nursing care through skillful assessment, diagnosis, outcomes identification, planning, implementation, and evaluation in accordance with facility or department policies and procedures.
  • Collected data pertinent to patient's health. Analyzed the assessment data to determine actual or potential diagnoses, problems, and issues.
  • Identified expected outcomes for a plan individualized to the patient or the situation.
  • Developed a plan that prescribed strategies to attain expected, measurable outcomes.
  • Implemented the identified plan, coordinated care delivery, and employed strategies to promote health and a safe environment.
  • Delegates elements of care to appropriate healthcare workers in accordance with any applicable legal or policy parameters or principles.
  • Evaluated progress toward attainment of goals and outcomes.
  • Educated patients on disease prevention and health maintenance.
  • Assisted physicians by preparing patients for procedures and assisting with procedures at bedside such as wound care, insertion of central lines, insertion of chest tubes, etc.
  • Performed preliminary physical tests, such as taking blood pressure, weight and temperature, accurately recording results in patient history summary.
  • Facilitated patient admission, transfer and discharge processes.
  • Improved patient care and daily task efficiency resulting in smoother operations.
  • Distributed assignments to RNs, LPNs and resident advisors while providing guidance and training to ensure proper care was administered to patients.
  • Performed IV therapy, medication administration, wound care, pain management, along with other nursing skills.
  • Promoted continuity of care by accurately and completely communicating patient status to fellow caregivers.
  • Assisted with technical treatments and entered information within patient records and charts.
  • Precepted new staff nurses to provide education on hospital policies and procedures, patient care skills, medical procedures and techniques and patient assessments and interventions.
  • Educated patients on wound and disease self-management techniques.
  • Followed all principles of asepsis and infection control to meet patient safety guidelines.
  • Delivered high level of care to every patient.
  • Collaborated with multidisciplinary healthcare specialists to devise, implement, and modify plans of care defining patient outcome goals
  • Presented information regarding diagnoses, conditions, illnesses, treatments and outcomes to patients and families in clear, easy-to-understand terminology.
  • Provided nursing care to infants, children, and adolescents.
June 1991 to November 1998
Union Regional Medical CenterMonroe, NCCharge Nurse, Surgical Floor
  • Led patient care team and served as Nurse in Charge of health center.
  • Supported physicians and consultants with tests and procedures.
  • Educated patients on disease prevention and health maintenance.
  • Organized and delegated tasks during rapid response and high-pressure code situations.
  • Trained and mentored new RNs on best practices, hospital policies and standards of care.
  • Coordinated and performed patient admissions, transfers and discharges.
  • Administered prescribed medications and started intravenous fluids to address patient symptoms and underlying etiologies.
  • Utilized Situation-Background-Assessment-Recommendation (SBAR) and electronic health records to document treatments and patient status observations.
  • Performed IV infusions, intramuscular injections, IV pushes and subcutaneous injections.
  • Answered patient calls, identified issues and determined how best to provide assistance within parameters established by facility and supervisor.
  • Built and maintained strong working relationships between nursing department and other discipline.
  • Distributed assignments to RNs, LPNs and resident advisors while providing guidance and training to ensure proper care was administered to patients.
  • Presented information regarding diagnoses, conditions, illnesses, treatments and outcomes to patients and families in clear, easy-to-understand terminology.
  • Educated patients, caregivers, and families on diagnoses, treatment and disease prevention.
  • Documented and evaluated effectiveness of care plans and interventions.
  • Monitored patient status and treatment progress, reporting observations to physicians.
  • Collaborated with multidisciplinary healthcare specialists to devise, implement, and modify plans of care defining patient outcome goals
  • Skilled in central line and catheter management for triple lumen catheter (TLC), peripherally inserted central catheter (PICC).
  • Oversaw medication administration to patients daily, monitoring and documenting responses.
  • Actualized interventions and strategies to manage chest tubes, nasogastric tubes, G-tubes, etc.
Education and Training
February 2017
Chamberlain College Of Nursing
IllinoisNursing
Bachelor of Science
May 1991
Stanly Community College
Albemarle, NCNursing
Associate of Science
Certifications

Board Certified in Clinical Case Management through ANCC 2015 - Present

Accomplishments

Received KEAP award 2017, 2018, 2019, 2020

Key Engagement Award Program (KEAP) - recognizes teammates who exhibit outstanding performance and/or make a significant contribution to organization.

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Resume Overview

Companies Worked For:

  • Atrium Health Stanly
  • Stanly Regional Medical Center
  • Union Regional Medical Center

School Attended

  • Chamberlain College Of Nursing
  • Stanly Community College

Job Titles Held:

  • Senior Care Manager in Clinical Care Management
  • Charge Nurse, Med/Surgical/Pediatrics
  • Charge Nurse, Surgical Floor

Degrees

  • Nursing Bachelor of Science
    Nursing Associate of Science

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