Organized Cage Cashier with 6 years of cashiering and money handling expertise in both retail and casinos. Committed to delivering prompt, accurate and excellent customer service at all times. Adept at processing large cash transactions for guests and exchanging tickets and chips for cash. Proficiency with currency and cash counter machines.
Skills
Voucher and Chips Cashing
Computer skills
Critical thinking
Computer proficiency
Interpersonal Communication
Customer Service
Conflict resolution
Good listening skills
Cash Handling
Organization
Adaptability
Staff education and training
Creative problem solving
Basic math skills
Education
Post UniversityWaterbury, CTExpected in ā āNo Degree:Psychology - GPA:
Bremen High SchoolMidlothian, Expected in 05/2012 ā āHigh School Diploma: - GPA:
Work History
San Manuel Indian Bingo & Casino - Senior Cage Cashier Highland, CA, 01/2017 - Current
Counted and recorded assigned funds and made exchanges of funds throughout shift.
Filled gaming machines with cash and coin and monitored machines during shift for proper operation.
Enforced rules throughout daily activities such as company standard operating procedures, gaming regulations and federal regulations, including Title 31 compliance.
Processed various cash transactions and answered gaming customer questions.
Quickly and accurately counted drawers at start and end of each shift.
Verified individual amounts of loose coin and bundled paper money.
Trained, mentored and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
Worked flexible hours; night, weekend, and holiday shifts.
Served customers in a friendly, efficient manner following outlined steps of service.
Gelson's - Produce Clerk Encino, CA, 12/2014 - 01/2017
Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
Assisted customers with price checking fruits and vegetables and finding requested items in department.
Stayed current on available products, store promotions and customer service policies to better shoppers.
Inspected floor displays, noted missing items and immediately replenished merchandise.
Checked product shelves to review for proper price labels and handled price changes when requested by management.
Checked for outdated and overripe grocery items and removed from inventory.
Operated various types of equipment including balers, power jacks and slicing machines.
Readied items for sales floor stocking by affixing tags and preparing shelf labels.
Received and unloaded new items upon delivery and checked products for damage and order accuracy.
Designed and constructed advertising signs to attract customers and promote sales.
Monitored refrigeration, freezer and cooling areas for proper functioning and reported issues to supervisor.
Actionlink - Electronics Sales Associate Arcadia, CA, 08/2014 - 12/2014
Coordinated efficient restocking of sales floor with current merchandise and accurate signage for current promotions.
Greeted customers, helped locate merchandise and suggested suitable options.
Pursued resolutions to achieve complete customer satisfaction, including tracking down hard-to-find merchandise at diverse locations.
Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
Displayed merchandise by arranging in appealing and orderly way to boost sales.
Checked to see if requested items were available from store's inventory.
Applied knowledge of electronics products, including laptop and audio products to educate customers.
Assisted customers with locating and choosing merchandise in any store department.
Listened to customer needs and desires to identify and recommend optimal products.
Assisted customers with signing up for store loyalty programs and provided details about key benefits.
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