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senior business systems analyst agile product owner resume example with 9 years of experience

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Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Professional Summary

Value driven Scaled Agile Product Owner. A successful leader known for focusing on increasing the value of application in Mortgage, Healthcare, Utilities and Telecom industries. Consistently recognized for performance excellence and contribution to product success. Extremely adaptive and passionate about developing and refining skills and knowledge.

Skills
  • Leadership
  • Adaptability
  • Product Development - Angular JS platform
  • Scaled Agile (SAFe) Project Management
  • Prioritization
  • Analytical Skills
  • Meetings
  • Requirement Traceability
  • Process Analysis
  • Quality Improvement
  • Documenting
  • Testing
  • On-Time Delivery
  • Provide Training
  • Agile Project Planning
  • Cost Benefit Analysis

TOOLS

  • Azure
  • Axure
  • DevExpress
  • Browserstack
  • GraphQL
  • SQL
  • Postman
  • Microsoft Silverlight
  • HP ALM (Application Lifecycle Management)
  • SAP ECC 6.0
  • HP Interchange
  • MMIS (Medicaid Management Information System)
  • SharePoint
  • Microsoft Teams
  • Microsoft 365
  • VSTS
Work History
2017 to 2020 SENIOR BUSINESS SYSTEMS ANALYST/Agile Product Owner Motion Recruitment | Oklahoma City, OK,
  • Implemented all aspects of mortgage origination and systems across the product lifecycle.
  • Efficiently worked in fast paced team environment and managed multiple requests to successful completion in a prompt and professional manner while communicating issue/status to appropriate stakeholders.
  • Efficiently managed Agile Projects for on-time delivery consistently.
  • Partnered with business stakeholders, technical architecture, UI/UX designers, and software engineering teams to deliver product with highest value to customers.
  • Gathered requirements, performed analysis, defined and documented business processes and technical requirements to develop software product and in-memory database.
  • Identified multiple opportunities for the process and systems changes along with requirements traceability.
  • Acted as Agile Product Owner/SME on geographically distributed scrum delivery teams.
  • Efficiently managed shifting priorities, demands and tight timelines using analytical and problem-solving skills.
  • Created, prioritized and maintained product backlog.
  • Actively participated/led Product Backlog Grooming, Program Iteration Planning, Sprint Planning, Stand-up, Retrospectives, Risk Management and Release Planning sessions.
  • Managed/performed various types of testing including User Acceptance Testing.
  • Formally accepted/approved product features after acceptance criteria was met, and approved releases.
  • Mentored other Business Analysts.
  • Performed system demo and training.
  • Helped resolving critical support bugs.
  • Identified areas of possible system improvement to enhance overall business performance, accounting for budgetary concerns and business goals
2014 to 2017 BUSINESS SYSTEMS ANALYST/Product Owner Motion Recruitment | Paoli, PA,
  • Functioned as lead technical contact and SME for internal stakeholders and external healthcare providers.
  • Established product vision and direction for mobile application.
  • Prioritized features and technical work to deliver greatest business value.
  • Worked closely with internal stakeholders and external third parties for requirement gathering.
  • Analyzed, documented, and maintained all functional and technical requirements for business process changes.
  • Identified scope of improvements and determined appropriate requirements to enhance overall system performance.
  • Engaged development team daily to design, test and deliver features and defect fixes.
  • Executed user acceptance, integration, and regression testing.
  • Coordinated requirements walk-through and sign-offs to verify process models reflected business needs.
  • Planned and coordinated releases.
  • Developed mitigation plans for potential system go-live issues.
  • Managed post-production support to 24 external healthcare providers.
  • DDD web application for mobile devices.
  • Created training materials including feature release webinars and performed end user training.
2012 to 2014 BUSINESS SYSTEMS ANALYST XCEL Energy | City, STATE,
  • Worked closely with internal stakeholders and external third parties to accurately define and document business processes and performed GAP analysis.
  • Prepared presentations and facilitated system design and process workshops to obtain acceptance.
  • Created use cases and executed user acceptance testing.
  • Created project documentation for internal use and conducted End user training.
2011 to 2012 BUSINESS SYSTEMS ANALYST DIRECTV | City, STATE,
  • Identified needed business improvements and determined appropriate system solutions.
  • Collected, defined, and analyzed business requirements.
  • Prepared for and facilitated assessment/ blueprint workshops to analyze business requirements.
  • Documented "as is" and "to be" business processes.
  • Created use case scenarios based on business requirements.
  • Analyzed system operating procedures to enhance overall performance.
Education
Expected in to to Bachelor of Arts | Economics, Sociology Lady Brabourne College, , GPA:
Expected in to to Certification | Financial Accounting University Of Denver, CO, , GPA:
Additional Information
  • Completed Agile SAFe Training
  • Completed Mortgage Banking Association Training
  • Received Award of Excellence from Colorado Healthcare Policy and Financing

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Resume Overview

School Attended

  • Lady Brabourne College
  • University Of Denver, CO

Job Titles Held:

  • SENIOR BUSINESS SYSTEMS ANALYST/Agile Product Owner
  • BUSINESS SYSTEMS ANALYST/Product Owner
  • BUSINESS SYSTEMS ANALYST
  • BUSINESS SYSTEMS ANALYST

Degrees

  • Bachelor of Arts
  • Certification

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