Senior Automated Software Engineer resume example with 17+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

Dedicated, dependable professional with 15 years of Quality Assurance experience looking for continued professional growth and learning opportunities. Extremely successful in troubleshooting and testing to ensure a quality product is delivered prior to customer release resulting in time and savings for a corporation. Positive, self-directed, detail-oriented individual who works well in a team environment and is very successful keeping projects on target. Very successful at delegating, troubleshooting, setting and meeting personal and project goals.

Core Qualifications
  • Strong analytical skills
  • Implementing Google Analytics
  • Strong communication skills

  • White/Black box testing
  • Software life cycle management
  • Customer-focused

Testing Tools:

Quick Test Professional 9.1/10.00, Quality Center 7.x/8.0,

Test Complete 6.x/7/x/8.x, Test Execute, Selenium


VBScript, SQL, HTML, working knowledge of Visual Basic, HTML, HTML5, working knowledge of JavaScript


MS Access, SQL


MS Office, MS Word, Excel, Pages/Numbers(OSX)

Operating System:

Windows 95/98/XP/Vista/2000/7, OSX, MS-DOS

Other tools:

SQL Developer, Dynamsoft Source Anywhere, Visual Studio, Strategic Technology Planning, Data/Business/Systems Analysis, Data Flow & Process Mapping, Database Design & Management, Testing/Scripting/Documentation, Technical Writing (Manuals/System Specs), SQL Queries & Data Modeling

Professional Experience
Senior Automated Software Engineer, 04/2012 - Current
Northstar Financial Services Group Llc King Of Prussia, PA,
  • Writing underlying project framework for automated test cases
  • Identifing areas of the application to be regression tested
  • Coordinate writing / running of automated regression test scripts
  • Reduced customer downtime for new code releases by 60%
  • Launched eAssessment platform for million dollar client winning the 2012 CADiE award
  • Continuously deliver software solutions consistent with the product roadmap and released plan milestones
  • Implements unit and integration tests to consistently deliver high quality features
  • Coordinating of installation of software systems and collaborated on the design and implementation of new features
  • Supervise internal and external testing personnel
Lead Quality Assurance Engineer, 10/2011 - 04/2012
Eataly Chicago, IL,
  • Troubleshoot and resolve web application issues escalated from customer support and other departments with a 100% success rate.
  • Developed web-site mock-ups for clients to ensure quality control and client satisfaction before project development phase.
  • Launched million dollar company front-end e-commerce platform
  • Designed, documented and executed maintenance procedures, including system upgrades, patch management and system backups.
  • Provide quality assurance for e-commerce platform for over a millions users.
  • Implemented new WMS system increasing warehouse productivity
  • Train front office personnel on new WMS system.
Automated Software Analyst, 07/2005 - 08/2011
Penske Automotive Group Davie, FL,
  • Evaluates, implements and uses automated testing tools to increase the speed and functionality tested in the system
  • Develop automation QA strategy, approach and framework
  • Present automation testing status to cross functional team and prepare detailed functional and performance testing report to address issues
  • Perform functional, regression and user acceptance tests on applications using automation and manual testing design
  • Develop and execute both functional & regression test scripts with Test Complete Tool to ensure business requirements are addressed and report detailed results
  • Manually run test cases and verify automated test case validity for .NET project
  • Identify and document defects using Quality Center
  • Automate previously manual, time-consuming processes increasing team efficiency by 65%
Barista, 04/2005 - 07/2005
Starbucks City, STATE,
  • Prepare beverages, Cash Register Transactions, Store Cleanliness, Product Merchandising
  • Balanced daily cash deposits and store inventory with a zero error rate
  • Delivered prompt, accurate and excellent customer service.
  • Trained employees on cash drawer operation.
Administrative Assistant, 07/2003 - 11/2004
MJW Corporation City, STATE,
  • Identified discrepancies in query project database.
  • Within a 30 day period, reduced a backlog of over 800 CATI Interviews by 40%
  • Developed a more efficient way to complete our mailings to prevent backlog in the future Developed business rules, programs and quality checks
  • Instrumental in getting our Team recognized for superior work & quality by NIOSH & ORAU
  • Supervise and Cross-Train Employees
  • Provide QA/QC for Administrative Team
  • Maintain and Monitor Training Records for over 40 Employees.
Associate of Arts: Business Management, Expected in 2008
University of Cincinnati - Cincinnati, OH

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Resume Overview

School Attended

  • University of Cincinnati

Job Titles Held:

  • Senior Automated Software Engineer
  • Lead Quality Assurance Engineer
  • Automated Software Analyst
  • Barista
  • Administrative Assistant


  • Associate of Arts

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