senior asset protection manager resume example with 4+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
Home: (555) 432-1000
Cell:
resumesample@example.com
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Professional Summary
Business professional eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of Business/Financial metrics and strategies, Asset Protection, Employee Training, and Employee/Customer Relations, Motivated to learn, grow and excel. Open to relocation. USAF Veteran.
Skills
Multi-Site Management
Asset Protection and Loss Prevention
Strategic Planning
Problem analysis and resolution
Cost reduction
Communications
Customer service
Budgets
Managerial skills with effectiveness and organization
Regional customer demographics
Fraudulent activities investigations
Operational improvement
Relationship development
Team building
Work History
Senior Asset Protection Manager, 03/2022 to Current Lowe's Companies, Inc. – Jacksonville, AR,
Assisted Regional Vice-Presidents, District Sales Managers and Store Managers with controlling shrink and human resource related responsibilities in 6 locations at over $400 million in volume
Drove operational improvements which resulted in savings and improved profit margins.
Maintained excellent attendance record, consistently arriving to work on time
Monitored social media and online sources for industry trends
Oversaw, trained and encouraged hundreds of employees at many different levels promoting culture of efficiency and performance
Established relationships with local authorities and competing retailers to optimize department objectives
Built cross-functional relationships with business partners to reduce losses.
Controlled reduction of loss inventory by protecting company assets.
Wrote reports for internal and external crime, burglary, or theft.
Monitored store surveillance cameras to detect suspicious behavior.
Reviewed and updated store security policies and procedures.
Supervised surveillance, detection and criminal processing related to theft and criminal cases.
Collaborated with law enforcement to report crime and suspicious activity.
Created and maintained records of security incidents and investigations.
Performed thorough cash audits and deposit investigations.
Trained loss prevention staff, retail managers and store employees on loss control and prevention measures.
Worked closely with law enforcement in investigating and solving theft and fraud cases.
Demonstrated strong organizational and time management skills while managing multiple projects.
Multi-Unit Training Manager, 10/2020 to 03/2022 Macy's, Inc. – Baton Rouge, LA,
Managed new employee orientation training process for more than 200 employees each year
Assisted in organizing and overseeing assignments to drive operational excellence.
Leveraged data and analytics to make informed decisions and drive business improvements.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Evaluated employee performance and conveyed constructive feedback to improve skills.
Trained personnel in correct processes Company wide, and enforced participation in exercises focused on developing key skills.
Defined clear targets and objectives and communicated to other team members.
Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Asset Protection Manager, 01/2019 to 10/2020 Walmart Inc. – City, STATE,
Controlled reduction of loss inventory by protecting company assets and lowering Shrink by 10%..
Built cross-functional relationships with business partners to reduce losses.
Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency
Reviewed performance data to monitor and measure productivity, goal progress and activity levels
Wrote reports for internal and external crime, burglary, or theft.
Monitored store surveillance cameras to detect suspicious behavior.
Installed and maintained covert security equipment.
Supervised surveillance, detection and criminal processing related to theft and criminal cases.
Reviewed and updated store security policies and procedures.
Performed thorough cash audits and deposit investigations.
Monitored paperwork procedures to prevent error-related losses.
Worked closely with law enforcement in investigating and solving theft and fraud cases.
Created and maintained records of security incidents and investigations.
Trained loss prevention staff, retail managers and store employees on loss control and prevention measures.
Collaborated with law enforcement to report crime and suspicious activity.
Proven ability to develop and implement creative solutions to complex problems.
Learned and adapted quickly to new technology and software applications.
Education
MBA: Finance, Expected in 05/2017 to King University - Bristol, TN GPA:
BBA: Business Management, Expected in 08/2015 to East Tennessee State University - Johnson City, TN GPA:
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