Senior Application Consultant/ Project Manager Resume Example CAPGEMINI America Inc

SENIOR APPLICATION CONSULTANT/ PROJECT MANAGER

Profile

4+ years of professional experience in enterprise support environment with deep understanding of the operation support industry. Expertise in extracting, analyzing and validating technical and business requirements. Successfully led several projects and developed detail understanding of project management and Software Development Life Cycle (SDLC) methodologies. Developed understanding QA methodologies such as conducting the User Acceptance Test and creating and executing Test Scripts/ Test Cases. Certified ITIL V3 foundation professional with knowledge of design and management principles like Service Level Management, Change Management, Availability Management, IT Service Continuity, Service Transition, Risk Management and mitigation. Continuous interaction with business users and senior management to identify/prioritize application roadmaps /KPIs, write technical and functional specs and provide technology based solutions. Proficiency in developing business strategies, improving business performance and resource management. Expertise in UML diagrams and creating Use Case Diagrams, Activity, System Sequence Diagram, Class, State, Workflow, Process flow diagrams.

Core Qualifications

Tools: SQL server management studio, SQL Plus, Microsoft Visio, MS Office, SKF, Oracle Primavera, IIS, MS Project and Powerpoint. *Languages: SQL, PL/SQL, .net *Operating systems: Windows 7, Windows 8, Windows Servers *Business: Project Management, Process management, Requirement Gathering, ITSM, ITIL, LEAN SDLC ; SQL; SSIS; MS-Excel; MS Visio; MS Project; ITIL; Requirement Gathering; .net; ITSM; MS Powerpoint

Accomplishments

ITIL V3 foundation certification and developed the skills of Financial Management, Service Design, Service Level Management, Availability Management, IT Service Continuity , Service Transition, Incident Management and Continual Service Improvement (Certification Number: 10276-712509).

Professional Experience

CAPGEMINI America IncFebruary 2013 to January 2016Senior Application Consultant/ Project Manager
Dallas, TX

Working on the Energy Future Holdings project and actively managing the projects and supporting IT applications with effective solution delivery to the client, allowing them to focus on their core business.

Greatbatch, IncJuly 2012 to December 2012System Analyst
Clarence, New York

Lead multiple projects and ensured on-time delivery for technology based solutions and new enhancements.
Work directly with business users and stakeholders to identify functional KPIs and transform business requirements into functional/technical specifications.
Led requirement gathering sessions with business partners.
Ensured project compliance with PMO guidelines.
Practiced in various application involving windows server and database systems.
Managing offshore resources by following the IT Off-shoring and fulfilling client needs by maximizing value.
Maintaining the ITIL process management approach while supporting the applications and creating value for the business.
Skills: SQL; UML Diagram; System Sequence Diagram; ETL; SDLC; Use Cases; MS Project; asp.net Contribution:- Identified the scope of the project and defined project plan and project documents in order to track the progress as per the Project life cycle.
Worked with client associates to understand their requirements and offered possible solutions to them.
Enhanced the websites by actively participating in development and implementation modules of the project.
Developed zero tolerance user acceptance testing plans and assist in UAT and other phases or Quality analysis.
Recommended improvements to workflow/processes within the application development tower and minimized the business and technology risk by implementing the application monitoring tool.

CAPGEMINI INDIA PVT.LTDFebruary 2010 to July 2011Senior Software Engineer
Bangalore, INDIA

Skills: JAVA; SQL Server 2005;SSIS; SQL; ETL; SSRS ; SDLC; MS- Excel; SDLC; .net; ITSM; Contribution:- Effectively consulted and supported the application RAFT (production) for Energy Future Holdings(EFH) vendors in Texas (U.S.A.) and earned client appreciation for minimizing the business risk associated with the application Performed Business Intelligence on the application data using SSRS and managed the 24*7 availability of risk analysis for future trade (RAFT) application and also Analyzed the data flow packages to meet the business continuity.
Optimized and improved the application availability by developing internal application monitoring tool to subside the technology risk.
Collaborated with vendors to implement solutions of more than 100 non-technical and technical issues meeting all the service Level Agreement (SLA), which helped the company avoid paying penalty in thousands of dollars.

Education

University at Buffalo, The State UniversityMS: Management Information SystemsNew YorkGPA: GPA: 3.38/4.0Management Information Systems GPA: 3.38/4.0

Rajiv Gandhi Proudhyogiki VishwavidhyalayaBE: Electronics and CommunicationGPA: GPA: 3.66/4.0Electronics and Communication GPA: 3.66/4.0

IT Project Management *Learned the concepts of Project Management and client-vendor relationship. *Learned the management of Project by Risk Management and mitigation, Communication, Function Point analysis and various concepts of PMP. Tools: MS Project, Project Management

Interests

Managed National Level Technical Symposium, managed hands-on robotics workshop with Big Brainz Club, Bhopal, India, in 2008 *Active level 1 campaigner of World Wildlife Federation (WWF) program

Skills

.net, asp.net, application development, approach, Business Intelligence, client, database, delivery, ETL, focus, functional, IIS, IT Project Management, ITIL, JAVA, Managing, MS-Excel, MS- Excel, MS Office, MS Powerpoint, Powerpoint, MS Project, Microsoft Visio, Windows 7, Windows 8, Windows, Operating systems, Oracle, PL/SQL, Primavera, processes, Process management, progress, Project Management, Quality, Requirement, risk analysis, Risk Management, SDLC, Servers, service Level Agreement, SLA, SQL Plus, SQL, SQL Server, UML, Visio, websites, windows server, workflow

Additional Information

ADDITIONAL/ ACHIEVEMENTS *Managed National Level Technical Symposium, managed hands-on robotics workshop with Big Brainz Club, Bhopal, India, in 2008 *Active level 1 campaigner of World Wildlife Federation (WWF) program

Resume Overview

Companies Worked For:

CAPGEMINI America Inc
Greatbatch, Inc
CAPGEMINI INDIA PVT.LTD

School Attended

University at Buffalo, The State University
Rajiv Gandhi Proudhyogiki Vishwavidhyalaya

Job Titles Held:

Senior Application Consultant/ Project Manager
System Analyst
Senior Software Engineer

Degrees

MS : Management Information Systems
BE : Electronics and Communication
IT Project Management *Learned the concepts of Project Management and client-vendor relationship. *Learned the management of Project by Risk Management and mitigation, Communication, Function Point analysis and various concepts of PMP. Tools: MS Project, Project Management

Senior Application Consultant/ Project Manager Resume Example

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