Senior Application Consultant/ Project Manager Resume Example
Love this resume?Build Your Own Now
SENIOR APPLICATION CONSULTANT/ PROJECT MANAGER
Profile
4+ years of professional experience in enterprise support environment with deep understanding of the operation support industry. Expertise in extracting, analyzing and validating technical and business requirements. Successfully led several projects and developed detail understanding of project management and Software Development Life Cycle (SDLC) methodologies. Developed understanding QA methodologies such as conducting the User Acceptance Test and creating and executing Test Scripts/ Test Cases. Certified ITIL V3 foundation professional with knowledge of design and management principles like Service Level Management, Change Management, Availability Management, IT Service Continuity, Service Transition, Risk Management and mitigation. Continuous interaction with business users and senior management to identify/prioritize application roadmaps /KPIs, write technical and functional specs and provide technology based solutions. Proficiency in developing business strategies, improving business performance and resource management. Expertise in UML diagrams and creating Use Case Diagrams, Activity, System Sequence Diagram, Class, State, Workflow, Process flow diagrams.
Core Qualifications
| Tools: SQL server management studio, SQL Plus, Microsoft Visio, MS Office, SKF, Oracle Primavera, IIS, MS Project and Powerpoint. *Languages: SQL, PL/SQL, .net *Operating systems: Windows 7, Windows 8, Windows Servers *Business: Project Management, Process management, Requirement Gathering, ITSM, ITIL, LEAN SDLC ; SQL; SSIS; MS-Excel; MS Visio; MS Project; ITIL; Requirement Gathering; .net; ITSM; MS Powerpoint |
Accomplishments
- ITIL V3 foundation certification and developed the skills of Financial Management, Service Design, Service Level Management, Availability Management, IT Service Continuity , Service Transition, Incident Management and Continual Service Improvement (Certification Number: 10276-712509).
Professional Experience
Dollar TreeFebruary 2013 to January 2016Senior Application Consultant/ Project Manager
San Jose , CA
San Jose , CA
- Working on the Energy Future Holdings project and actively managing the projects and supporting IT applications with effective solution delivery to the client, allowing them to focus on their core business.
WorkivaJuly 2012 to December 2012System Analyst
Amsterdam , NY
Amsterdam , NY
- Lead multiple projects and ensured on-time delivery for technology based solutions and new enhancements.
- Work directly with business users and stakeholders to identify functional KPIs and transform business requirements into functional/technical specifications.
- Led requirement gathering sessions with business partners.
- Ensured project compliance with PMO guidelines.
- Practiced in various application involving windows server and database systems.
- Managing offshore resources by following the IT Off-shoring and fulfilling client needs by maximizing value.
- Maintaining the ITIL process management approach while supporting the applications and creating value for the business.
- Skills: SQL; UML Diagram; System Sequence Diagram; ETL; SDLC; Use Cases; MS Project; asp.net Contribution:- Identified the scope of the project and defined project plan and project documents in order to track the progress as per the Project life cycle.
- Worked with client associates to understand their requirements and offered possible solutions to them.
- Enhanced the websites by actively participating in development and implementation modules of the project.
- Developed zero tolerance user acceptance testing plans and assist in UAT and other phases or Quality analysis.
- Recommended improvements to workflow/processes within the application development tower and minimized the business and technology risk by implementing the application monitoring tool.
CAPGEMINI INDIA PVT.LTDFebruary 2010 to July 2011Senior Software Engineer
City
City
- Skills: JAVA; SQL Server 2005;SSIS; SQL; ETL;SSRS ; SDLC; MS- Excel; SDLC; .net; ITSM; Contribution:- Effectively consulted and supported the application RAFT (production) for Energy Future Holdings(EFH) vendors in Texas (U.S.A.) and earned client appreciation for minimizing the business risk associated with the application Performed Business Intelligence on the application data using SSRS and managed the 24*7 availability of risk analysis for future trade (RAFT) application and also Analyzed the data flow packages to meet the business continuity.
- Optimized and improved the application availability by developing internal application monitoring tool to subside the technology risk.
- Collaborated with vendors to implement solutions of more than 100 non-technical and technical issues meeting all the service Level Agreement (SLA), which helped the company avoid paying penalty in thousands of dollars.
Education
University at Buffalo, The State UniversityMS: Management Information SystemsCityGPA: GPA: 3.38/4.0Management Information Systems GPA: 3.38/4.0
Rajiv Gandhi Proudhyogiki VishwavidhyalayaBE: Electronics and CommunicationGPA: GPA: 3.66/4.0Electronics and Communication GPA: 3.66/4.0
IT Project Management
*Learned the concepts of Project Management and client-vendor relationship.
*Learned the management of Project by Risk Management and mitigation, Communication, Function Point analysis and various concepts of PMP.
Tools: MS Project, Project Management
Interests
Managed National Level Technical Symposium, managed hands-on robotics workshop with Big Brainz Club, Bhopal, India, in 2008
*Active level 1 campaigner of World Wildlife Federation (WWF) program
Skills
.net, asp.net, application development, approach, Business Intelligence, client, database, delivery, ETL, focus, functional, IIS, IT Project Management, ITIL, JAVA, Managing, MS-Excel, MS- Excel, MS Office, MS Powerpoint, Powerpoint, MS Project, Microsoft Visio, Windows 7, Windows 8, Windows, Operating systems, Oracle, PL/SQL, Primavera, processes, Process management, progress, Project Management, Quality, Requirement, risk analysis, Risk Management, SDLC, Servers, service Level Agreement, SLA, SQL Plus, SQL, SQL Server, UML, Visio, websites, windows server, workflow
Additional Information
- ADDITIONAL/ ACHIEVEMENTS *Managed National Level Technical Symposium, managed hands-on robotics workshop with Big Brainz Club, Bhopal, India, in 2008 *Active level 1 campaigner of World Wildlife Federation (WWF) program
DISCLAIMER
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume score could be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
Resume Strength
- Completeness
- Formatting
- Word choice
- Length
- Measurable results
- Clear contact info
- Typos
Resume Overview
School Attended
- University at Buffalo, The State University
- Rajiv Gandhi Proudhyogiki Vishwavidhyalaya
Job Titles Held:
- Senior Application Consultant/ Project Manager
- System Analyst
- Senior Software Engineer
Degrees
- MS : Management Information Systems
BE : Electronics and Communication
IT Project Management *Learned the concepts of Project Management and client-vendor relationship. *Learned the management of Project by Risk Management and mitigation, Communication, Function Point analysis and various concepts of PMP. Tools: MS Project, Project Management
Similar Resumes
