senior advocate driver resume example with 6+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
Professional Summary

Nationally Certified Peer Recovery Support Specialist with experience working with victims of domestic violence. Always open to new challenges and opportunities. Empathetic, good listener, non-judgmental, with the proven ability to build trusting relationships with clients and coworkers. Strong work ethic, able to work independently or as a loyal team member.

  • Strong belief in victim's rights
  • Compassionate and caring approach, Non-Judgemental
  • Needs Assessment
  • Excellent advocacy and resource identification
  • Strong understanding of and belief in victim confidentiality and need for safety
  • Good interpersonal and oral communication skills
  • Good Documentation skills
  • Ethical Responsibility
  • Basic Microsoft Office, Excel, Word
  • Outlook, Teams, Zoom
  • Copy, Print, Fax, Phone
  • 40 words per minute keyboard
Work History
Senior Advocate/Driver, 04/2021 to 10/2021
Onward Behavioral HealthCherry Hill, NJ,
  • Offered companionship and kindness to elderly patients
  • Monitored clients' overall health and well-being and reported any significant changes to nursing staff.
  • Delivered mail to residents' rooms, oftentimes reading letters to them due to inability to see.
  • Communicate with families of residents listening to their concerns about their loved ones and offering encouragement and support.
  • Observe HIPPA in regards to residents' personal and medical information.
  • Transport residents to and from medical appointments, manage all medical paperwork received from doctors, testing facilities, and hospitals throughout the day, and deliver to correct nursing staff at Greystone for filing at end of the day.
  • Use Google Calendar to collaborate with the Director and Assistant Director of Greystone. Alert management when another employee will be necessary to fulfill scheduling requirements per company protocol.
  • Frequently purchase items for entire campus using company credit card, tracking all receipts, and writing down accurate department information on each ticket, turning them in at the end of each day to management.
  • Log daily mileage, gas, passengers transported: track oil changes, inspection sticker, license, and registration. Report any mechanical problems to maintenance.
Certified Peer Recovery Support Specialist , 11/2019 to 04/2021
Furnituremart UsaWest Fargo, ND,
  • Built relationships with others based upon trust and honesty by using active listening and empathy.
  • Observe HIPPA regulations and procedures regarding each individual to maintain confidentiality of personal and health information.
  • Assist clients in articulating personal goals for recovery. Support clients in identifying and creating goals based upon their skills, strengths, and resources to aid them in achieving those goals.
  • Serve as client advocate.
  • Provided assistance in identifying community resources and groups that may be useful.
  • Used person-centered language to discuss client's current situation, desires, aptitudes, education, employment history, and any medical or mental health needs.
  • Provided ongoing assessment, problem-solving and skill teaching to assist individuals with activities of daily living.
  • Provided transportation to clients for SUD treatment, medical, legal, employment, food pantries, housing and more.
  • Displayed sensitivity to cultural and linguistic needs of clients and families served.
  • Worked directly with client treatment teams and participated in care coordination procedures.
  • Daily documentation of any interactions with clients
Customer Service Associate / Visual Merchandiser, 03/2015 to 11/2017
JCPenneyCity, STATE,
  • Opened and closed registers
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Trained and mentored new team members on registers and meeting customer needs, maximizing group performance to maintain high satisfaction with customers.
  • Created interior displays to promote products in alignment with corporate sales objectives.
  • Managed aesthetically pleasing displays to showcase products and increase sales.
  • Completed seasonal window displays, dressed mannequins and arranged in-store displays to showcase available products.
Visual Merchandiser, 09/2013 to 03/2015
JCPenneyCity, STATE,
  • Stocked and replenished merchandise according to store merchandising layouts.
  • Completed all cleaning, stocking and organizing tasks in assigned area.
  • Completed seasonal windows, dressed 100+ mannequins in 104,000 sq. foot store and arranged in-store displays.
  • Created and updated interior displays to promote products and to drive sales.
  • Color blocking.
  • Inventory management, loss prevention.
Certified Peer Recovery Specialist: Health Education, Expected in 12/2020 to WV Certification Board For Addiction & Prevention - 436 12th St C, Dunbar, WV 25064,

Professional Development completed in:

  • Advocacy
  • Ethical Responsibility
  • Mentoring and Education
  • Recovery/Wellness Support

Continuing Education Credits through "Naadac"

  • Motivational Interviewing.
  • Code of Ethics Part 1.
  • Code of Ethics Part 2.
  • Ethical and Professional Issues in Counseling, Section 1.
  • Ethical and Professional Issues in Counseling, Section 2.
  • Ethical and Professional Issues in Counseling, Section 3.
  • The Ethics of Touching.
  • Personal and Professional Boundaries.
  • Social Media and Ethical Dilemmas for Behavioral Health Clinicians.
  • Finding Ambivalence and 10 other things about Motivational Interviewing.
  • Dual Diagnosis in Women: Self-Harm, and Treatment.
  • Overlapping issues: Domestic & Sexual Violence, Mental Health. Trauma & Substance Abuse.
  • The Connection between PTSD and Domestic Violence.
  • Effective Treatment for Survivors of Intimate Partner Violence.
  • Cultivating Greater Meaning and Purpose to Prevent Relapse.
  • HIV and Bloodborne Pathogens.
  • Evidence Based Practice for Binge Eating Disorder.
  • Understanding the Pathway and the Process of Addiction.
Diploma - Registered with American Association of Medical Personnel: Medical Assistant, Medical Terminology, Expected in 2012 to Med Care Training - Logan, WV
Coursework, Seminars: Business Management, Expected in 2008 to Women's Business and Training Center - Beckley, WV

Business Management, Business plans, Business Development, Marketing strategies.

Undergraduate studies: Data Processing, Psychology, Human Growth & Development, Fine Arts, Sign Language, Expected in 1997 to Mountain State University, Concord University - Beckley, WV

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Resume Overview

School Attended

  • WV Certification Board For Addiction & Prevention
  • Med Care Training
  • Women's Business and Training Center
  • Mountain State University, Concord University

Job Titles Held:

  • Senior Advocate/Driver
  • Certified Peer Recovery Support Specialist
  • Customer Service Associate / Visual Merchandiser
  • Visual Merchandiser


  • Certified Peer Recovery Specialist
  • Diploma - Registered with American Association of Medical Personnel
  • Coursework, Seminars
  • Undergraduate studies

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