Nationally Certified Peer Recovery Support Specialist with experience working with victims of domestic violence. Always open to new challenges and opportunities. Empathetic, good listener, non-judgmental, with the proven ability to build trusting relationships with clients and coworkers. Strong work ethic, able to work independently or as a loyal team member.
Skills
Strong belief in victim's rights
Compassionate and caring approach
Non-Judgemental
Needs Assessment
Excellent advocacy and resource identification
Strong understanding of and belief in victim confidentiality and need for safety
Offered companionship and kindness to elderly patients
Monitored clients' overall health and well-being and reported any significant changes to nursing staff.
Delivered mail to residents' rooms, oftentimes reading letters to them due to inability to see.
Communicate with families of residents listening to their concerns about their loved ones and offering encouragement and support.
Observe HIPPA in regards to residents' personal and medical information.
Transport residents to and from medical appointments, manage all medical paperwork received from doctors, testing facilities, and hospitals throughout the day, and deliver to correct nursing staff at Greystone for filing at end of the day.
Use Google Calendar to collaborate with the Director and Assistant Director of Greystone. Alert management when another employee will be necessary to fulfill scheduling requirements per company protocol.
Frequently purchase items for entire campus using company credit card, tracking all receipts, and writing down accurate department information on each ticket, turning them in at the end of each day to management.
Log daily mileage, gas, passengers transported: track oil changes, inspection sticker, license, and registration. Report any mechanical problems to maintenance.
Certified Peer Recovery Support Specialist , 11/2019 - 04/2021 Seaworld Parks – San Diego, CA,
Built relationships with others based upon trust and honesty by using active listening and empathy.
Observe HIPPA regulations and procedures regarding each individual to maintain confidentiality of personal and health information.
Assist clients in articulating personal goals for recovery. Support clients in identifying and creating goals based upon their skills, strengths, and resources to aid them in achieving those goals.
Serve as client advocate.
Provided assistance in identifying community resources and groups that may be useful.
Used person-centered language to discuss client's current situation, desires, aptitudes, education, employment history, and any medical or mental health needs.
Provided ongoing assessment, problem-solving and skill teaching to assist individuals with activities of daily living.
Provided transportation to clients for SUD treatment, medical, legal, employment, food pantries, housing and more.
Displayed sensitivity to cultural and linguistic needs of clients and families served.
Worked directly with client treatment teams and participated in care coordination procedures.
Daily documentation of any interactions with clients
Customer Service Associate / Visual Merchandiser, 03/2015 - 11/2017 JCPenney – City, STATE,
Opened and closed registers
Processed POS transactions, including checks, cash and credit purchases or refunds.
Trained and mentored new team members on registers and meeting customer needs, maximizing group performance to maintain high satisfaction with customers.
Created interior displays to promote products in alignment with corporate sales objectives.
Managed aesthetically pleasing displays to showcase products and increase sales.
Completed seasonal window displays, dressed mannequins and arranged in-store displays to showcase available products.
Visual Merchandiser, 09/2013 - 03/2015 JCPenney – City, STATE,
Stocked and replenished merchandise according to store merchandising layouts.
Completed all cleaning, stocking and organizing tasks in assigned area.
Completed seasonal windows, dressed 100+ mannequins in 104,000 sq. foot store and arranged in-store displays.
Created and updated interior displays to promote products and to drive sales.
Color blocking.
Inventory management, loss prevention.
Education
Certified Peer Recovery Specialist: Health Education, Expected in 12/2020 - WV Certification Board For Addiction & Prevention - 436 12th St C, Dunbar, WV 25064, GPA:
Professional Development completed in:
Advocacy
Ethical Responsibility
Mentoring and Education
Recovery/Wellness Support
Continuing Education Credits through "Naadac"
Motivational Interviewing.
Code of Ethics Part 1.
Code of Ethics Part 2.
Ethical and Professional Issues in Counseling, Section 1.
Ethical and Professional Issues in Counseling, Section 2.
Ethical and Professional Issues in Counseling, Section 3.
The Ethics of Touching.
Personal and Professional Boundaries.
Social Media and Ethical Dilemmas for Behavioral Health Clinicians.
Finding Ambivalence and 10 other things about Motivational Interviewing.
Dual Diagnosis in Women: Self-Harm, and Treatment.
The Connection between PTSD and Domestic Violence.
Effective Treatment for Survivors of Intimate Partner Violence.
Cultivating Greater Meaning and Purpose to Prevent Relapse.
HIV and Bloodborne Pathogens.
Evidence Based Practice for Binge Eating Disorder.
Understanding the Pathway and the Process of Addiction.
Diploma - Registered with American Association of Medical Personnel: Medical Assistant, Medical Terminology, Expected in 2012 - Med Care Training - Logan, WV GPA:
Coursework, Seminars: Business Management, Expected in 2008 - Women's Business and Training Center - Beckley, WV GPA:
Business Management, Business plans, Business Development, Marketing strategies.
Undergraduate studies: Data Processing, Psychology, Human Growth & Development, Fine Arts, Sign Language, Expected in 1997 - Mountain State University, Concord University - Beckley, WV GPA:
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School Attended
WV Certification Board For Addiction & Prevention
Med Care Training
Women's Business and Training Center
Mountain State University, Concord University
Job Titles Held:
Senior Advocate/Driver
Certified Peer Recovery Support Specialist
Customer Service Associate / Visual Merchandiser
Visual Merchandiser
Degrees
Certified Peer Recovery Specialist
Diploma - Registered with American Association of Medical Personnel
