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Self Check Out/front End Resume Example

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SELF CHECK OUT/FRONT END
Professional Summary

Astute cashier/customer service with commitment to customer service and assistance. Reliable, attentive professional with work ethic and good communication talents.

Skills
  • Accurate Money Handling
  • Team Leadership
  • Goals and Performance
  • Decision-Making Abilities
  • Cleaning
  • Cash Register Operation
  • Process Improvement
  • Cash Handling
  • Training and Development
Work History
Self Check Out/front End, 03/2018 to 08/2018
Company Name – City, State
  • Promoted importance of security and customer tracking to minimize store losses.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
  • Blocked and faced products on displays and shelves in accordance with company policy.
  • Stocked merchandise, clearly labeling items, arranging according to size or color and preparing attractive displays.
  • Maintained effective team member communication.
  • Answered customer questions and provided detailed product information.
  • Greeted customers and directed to requested products.
Cashier, 12/2017 to 03/2018
Company Name – City, State
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Assisted customers by answering questions and fulfilling requests.
  • Operated cash register for cash, check and credit card transactions with 100% accuracy.
  • Answered questions about store policies and concerns to support positive customer experiences.
  • Counted cash in register drawer at beginning and end of shift.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Checked prices for customers and processed items sold by scanning barcodes.
  • Worked closely with my manage/my fellow teammates to solve problems and handle customer concerns.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
Car Wash Detailer, 03/2017 to 12/2017
Company Name – City, State
  • Cleaned upholstery, rugs and other surfaces by using cleaning agents, applicators and cleaning devices.
  • Interacted face-to-face with customers to understand vehicle detailing needs and deliver quality satisfaction.
  • Mixed cleaning solutions, abrasive compositions and other compounds to clean interior and exterior of vehicle.
  • Operated buffers, steamers, hoses, vacuums and other equipment to meet service expectations.
  • Reported any customer-oriented issues immediately to shift manager for swift assistance and resolution.
  • Used cleaning, protective and restorative agents to maintain and enhance appearance of vehicles.
  • Vacuumed interiors of vehicles to remove dirt and debris.
  • Shined vehicle windows and windshields to remove water spots.
Cashier, 05/2016 to 01/2017
Company Name – City, State
  • Answered phone calls and returned voicemails.
  • Processed various forms of payment including cash, debit and credit cards, check and EBT.
  • Scheduled and monitored regular vendor deliveries for fuel and store inventory.
  • Reported shoplifting, theft and drive-offs to law enforcement.
  • Accurately completed charge logs and batched credit card reports at day end.
  • Prevented and reported loitering and illegal activities taking place on company property.
  • Arrived on time and dressed professionally in clean company uniform.
  • Provided exemplary customer service by addressing patron complaints and providing accurate information.
  • Completed accurate cash-in and cash-out procedures of computerized cash register.
  • Confirmed stock levels and expiration dates of merchandise.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
  • Learned manager and Assist. manager positions and provided backup at key times.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Quickly and accurately counted drawers at start and end of each shift.
  • Checked prices for customers and processed items sold by scanning barcodes.
  • Provided expertise on products, including demonstrating features, answering questions, and redirecting objections to highlight positive aspects.
Education
GED: General/Cosmology, 05/2001
Elizabethton High School - City, State
Certifications
  • Licensed Housekeeping Supervisors - Choice Hotels International-Room Condition Employee Certification Test. February/2015
  • Cashier- Florida UST Class C Operator Training- Practical American Safety Solutions,LLC/June 2016
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Resume Overview

School Attended

  • Elizabethton High School

Job Titles Held:

  • Self Check Out/front End
  • Cashier
  • Car Wash Detailer

Degrees

  • GED : General/Cosmology , 05/2001

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